Director of client services Work, Jobs in East Ilsley, Brk (with Salaries)

Assoc Director, Quality Management - Client Dedicated Clinical Compliance Optimization Lead
IQVIA —Reading
- Full-time
- Remote
- English
- Microsoft Office
- Bachelor's degree
- Work from home
8d
Clinical FSP Director Quality - Client Dedicated- Regional Clinical Compliance Inspection Lead
IQVIA —Reading
- Full-time
- Remote
- English
- Microsoft Office
- Analysis skills
- Work from home
5d
Associate Director - Head of Trend & Change
Mace —Reading
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Associate Director Quality - Client Dedicated ( Regional Clinical Compliance Lead)
IQVIA —Reading
- Full-time
- Remote
- Management
- English
- Microsoft Office
- Work from home
3d
Associate Director Quality - Client Dedicated- Regional Clinical Compliance Inspection
IQVIA —Reading
- Full-time
- Remote
- English
- Microsoft Office
- Bachelor's degree
- Work from home
3d
Head/Director TAM Transformation & Services, Airports
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Master's degree
- Business
- Leadership
- Work from home
- Employee assistance programme
Transaction Services Manager/Senior Manager
BDO —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
Long-Term Care Executive Director/Administrator (The Grove) – Permanent Full-Time
Arnprior Regional Health —Grove
- £135,000 - £148,000 a year
- Full-time
- Human resources
- Leadership
4d
Senior Event Manager
Marston Events —Andover
- From £37,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
11d
Implementation Consultant
Zift Solutions —Oxford
- Full-time
- Salesforce
- Analysis skills
- Project management
Quick apply
Client Service Director
AND Digital —Reading
- Full-time
- Hybrid work
- Driving
- Contracts
- Gym membership
Quick apply
Legal Cashier (Hybrid Part-time Freelance) Role
Kalra Legal Group —Maidenhead
- £17 - £20 an hour
- Part-time
- Hybrid work
- Accounting
- In-person
- Flexitime
- Work from home
Quick apply
4d
Travel Sales Consultant
Trailfinders —Oxford
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Health, Safety, Quality & Environmental Manager
Atlas Workplace Services —Oxford
- Up to £52,000 a year
- Microsoft Word
- Microsoft Excel
- Contracts
Quick apply
Executive Assistant with Business Development Support
PsychWorks Associates Ltd —Reading
- Up to £30,000 a year
- Part-time
- Microsoft Excel
- Sales
- Social media management
- Annual leave
Quick apply
Client Success Director (AI)
Circana —Bracknell
- Full-time
- Remote
- Machine learning
- Organisational skills
- AI
8d
Commercial Hospitality & Events Manager
Sodexo —Abingdon
- £45,000 a year
- Weekend availability
- Hospitality
- Communication skills
- School
- Free parking
Quick apply
4d
Operations Manager
VINCI Construction —Culham
- £70,000 - £80,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Property Compliance Officer
First Choice Housing Swindon —Swindon
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
Quick apply
Client & Practice Coordinator
Hedges Law —Oxford
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
- Employee discount
- Life insurance
Quick apply

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director of client services jobs near east ilsley, brk

Assoc Director, Quality Management - Client Dedicated Clinical Compliance Optimization Lead

IQVIA -
Reading

Apply Now

Job details

Full-time
8 days ago

Benefits

UK visa sponsorship
Work from home

Qualifications

Clinical research
Business processes
English
Microsoft Office
Bachelor's degree
Computer skills
Leadership
Communication skills
Negotiation

Full job description

Reading, United Kingdom | Full time | Home-based | R1558528

Job Description Summary

Assoc Director, Quality Management - Client Dedicated Clinical Compliance Optimization Lead is responsible for proactively identifying signals, trends, and systemic issues across countries and EMEA region to drive continuous improvement in clinical trial execution and processes. This role plays a key part in translating operational insights into actionable improvements, partnering with Global Clinical Compliance, RBQM (Risk-Based Quality Management), and global process owners to enhance efficiency, compliance, and quality across the organization.

Essential Functions of the Job:

Signal Detection & Trend Analysis

Identify and analyze signals, trends, and systemic issues across EMEA using compliance-generated data,

audit findings, inspection outcomes, and operational insights.

Translate aggregated insights into meaningful risk patterns and improvement opportunities.
Provide regular reporting and recommendations to stakeholders to support informed decision-making.

Process Improvement & Risk Management

Propose and support process improvements based on identified trends and systemic issues.
Collaborate closely with RBQM teams to integrate findings into process risk assessment and risk mitigation strategies.
Ensure alignment of improvements with GCP requirements, company procedures, and quality standards
Identify areas of additional training and support for preparing and delivering such educational sessions within the EMEA region

Operational Excellence & Implementation

Support regional and country-level process improvement initiatives to enhance efficiency, compliance, and consistency.
Act as a liaison between regional/country teams and Global Clinical Compliance and global process owners.
Facilitate the regional implementation of improvements identified at global, local or regional levels, ensuring scalability and sustainability.
Promote best practice sharing across countries and regions.

takeholder Collaboration & Influence

Partner cross-functionally with Clinical Operations, Quality Assurance, RBQM, and Global Compliance teams.
Influence stakeholders at multiple levels to drive the adoption of process enhancements.
Support change management activities related to new or updated processes.

Qualifications
Bachelor’s degree (BS/BA or equivalent) or higher in a scientific, medical or healthcare discipline* with 10+ years in clinical research, clinical operations, plus minimum 4 years *experience in a GCP compliance or GCP quality.

Experience with RBQM principles, risk identification, and data-driven decision-making.
Experience in process improvement, operational excellence, or quality initiatives.
Certification in quality management, clinical research, or process improvement methodologies (e.g., Lean Six Sigma) will be a plus
Experience supporting or implementing global process changes
Experience in oncology global trials is preferred.
Requires deep knowledge of one or more related job areas typically obtained through advanced education combined with experience.
Sound working knowledge of relevant terminology, International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), applicable regulatory requirements, quality management processes.
Excellent organizational, interpersonal and communication skills.
Excellent judgement and decision-making skills.
Demonstrated leadership and line management skills.
Excellent influencing and negotiation skills.
Strong computer skills including Microsoft Office applications.
Excellent problem-solving skills.
Demonstrated ability to work in a matrix environment.
Ability to lead and motivate a clinical team also required.
Ability to travel within the region/country.
Ability to establish and maintain effective working relationships with co-workers, managers and clients.
Fluent in English.

Please note: this role is not eligible for the UK VISA sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Apply Now

Refine Your Search

director of client services jobs in east ilsley, brk

Assoc Director, Quality Management - Client Dedicated Clinical Compliance Optimization Lead

Clinical FSP Director Quality - Client Dedicated- Regional Clinical Compliance Inspection Lead

Associate Director - Head of Trend & Change

Associate Director Quality - Client Dedicated ( Regional Clinical Compliance Lead)

Associate Director Quality - Client Dedicated- Regional Clinical Compliance Inspection

Head/Director TAM Transformation & Services, Airports

Transaction Services Manager/Senior Manager

Long-Term Care Executive Director/Administrator (The Grove) – Permanent Full-Time

Senior Event Manager

Implementation Consultant

Client Service Director

Legal Cashier (Hybrid Part-time Freelance) Role

Travel Sales Consultant

Health, Safety, Quality & Environmental Manager

Executive Assistant with Business Development Support

Client Success Director (AI)

Commercial Hospitality & Events Manager

Operations Manager

Property Compliance Officer

Client & Practice Coordinator

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