Glass Deva is a creative small business based in Chester City Centre, specialising in handmade, personalised fused glass gifts and experiences.
From personalised gifts and jewellery to our popular fused glass workshops, we make glass art accessible and enjoyable for everyone. We’re a rapidly growing business with both a physical shop and an online presence, and we’re now looking to expand our team to help us take our e-commerce and social media to the next level.
The Role
We’re looking for a highly motivated Digital & E-commerce Assistant to help us grow our online presence and keep our online business running smoothly. We welcome applications from recent graduates, particularly those with a background in Digital Marketing, E-commerce or a related subject.
This is a varied role combining e-commerce, website management, social media and business administration. You’ll play an important part in developing our website and online shop, growing our social media, processing orders and putting efficient systems and processes in place behind the scenes.
We’re looking for someone who is extremely organised, reliable and detail-focused, with a strong work ethic and the ability to work quickly and efficiently. You’ll need to be confident working independently but also enjoy collaborating with our existing team.
Your role will include:
- Developing, updating and maintaining our website and online shop
- Assist with website SEO, including optimising product listings, pages and content
- Help improve our website visibility and search engine rankings through SEO
- Managing and creating content for Instagram, Facebook and TikTok
- Processing online orders and ensuring they are completed accurately
- Organising deliveries and dispatches
- Keeping website products, images, descriptions and stock information up to date
- Responding to online and in person customer enquiries
- Tracking online sales, engagement and growth
- Helping develop our digital marketing strategy
- Improving and creating processes to make the business run more efficiently
- Keeping online information and business systems organised
- Working closely with our existing team
- Supporting the wider team during busy periods
We’re looking for someone who is:
- Extremely organised with excellent attention to detail
- Hardworking, reliable and trustworthy
- Fast, focused and able to work efficiently
- Confident following processes accurately
- Proactive and able to identify areas for improvement
- Positive and happy working as part of a small team
- Flexible and able to adapt during busy periods
- A strong communicator and team player
- Confident managing multiple tasks and prioritising effectively
- An interest or experience in creative craft
Knowledge and/or experience with the following would be desirable:
- E-commerce and online order processing
- Website management, particularly Wix and Shopify
- Understanding of SEO and how to improve website visibility
- Experience with website SEO, keywords and Google Analytics
- Social media management
- Social media analytics and insights
- Canva, Affinity, Adobe Creative Suite or similar
- Digital marketing
- Stock management or business administration
Location: Chester City Centre
Hours: Part-time
If you're an organised, proactive and creative person who loves getting things done and would enjoy being part of a growing business, we’d love to hear from you!
Applications without an updated CV will not be considered.
Starting Salary: £12.71 – £15 per hour, dependent on experience and relevant skills.
Pay: £12.71-£15.00 per hour
Expected hours: 15.0 – 20.0 per week
Benefits:
Work Location: In person
