Customer assistant Work, Jobs in Eastington, Gls (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Customer Service Assistant
OurCoop —Stonehouse
- £12.75 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
21h
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Customer Assistant
Lidl —Stroud
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
10d
Sales Assistant 12 Hours
The Entertainer —Gloucester
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Quedgeley
- £11.15 - £12.71 an hour
- Overtime
Quick apply
Paint Shop Assistant
Hiroboy Limited —Staverton
- £26,000 - £30,000 a year
- Full-time
- Basic maths
- Assembly
- Maths
- Free parking
Quick apply
12d
Customer Service Assistant - Dursley
The Co-operative Bank —Dursley
- £25,725 a year
- Full-time
- Cash handling
- Banking
13h
Sales Assistant - 12 Hours
Bestway Group —Gloucester
- 12 hour shift
- Customer service
- Communication skills
Quick apply
6d
Joules Sales Assistant
NEXT —Gloucester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
2d
8hr Part-time Sales Consultant
Adidas —Gloucester
- 8 hour shift
- Customer service
- English
- Retail sales
- Employee discount
- Referral programme
Retail Assistant
Screwfix —Stroud
- £13.48 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
10d
Store Assistant
Aldi —Gloucester
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Sales Assistant - Flexible hours
City Plumbing —Gloucester
- £12.71 - £13.93 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Builders Merchants Trade Counter Assistant
Morgan Supplies Ltd —Gloucester
- £12.71 - £13.71 an hour
- Temporary
- Merchandising
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
6d
Sales Assistant (Part-Time)
Pandora Jewelry —Gloucester
- £13.25 an hour
- Part-time
- Customer service
- Employee discount
Customer Assistant - Replenishment
Morrisons —Nailsworth
- Annual leave
- Employee discount
Quick apply
Sales Assistant
HMV Group —Cheltenham
- Part-time
- Customer service
- Merchandising
Retail Sales Assistant - Keyholder
The Works —Stroud
- 8 hour shift
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
7d
Stock Assistant
Aldi —Bishops Cleeve
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme

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Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer assistant jobs in eastington, gls

Client Relations Assistant

Customer Service Assistant

Client Relations Assistant (Fixed Term Contract)

Customer Assistant

Sales Assistant 12 Hours

Sales Assistant at Tesco

Paint Shop Assistant

Customer Service Assistant - Dursley

Sales Assistant - 12 Hours

Joules Sales Assistant

8hr Part-time Sales Consultant

Retail Assistant

Store Assistant

Sales Assistant - Flexible hours

Builders Merchants Trade Counter Assistant

Sales Assistant (Part-Time)

Customer Assistant - Replenishment

Sales Assistant

Retail Sales Assistant - Keyholder

Stock Assistant

I want to receive the latest job alerts for customer assistant in eastington, gls

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