Head of customer experience Work, Jobs in Eastleigh (with Salaries)

ESG Manager
Innovus —New Milton
- £50,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
Quick apply
PA to Divisional Director
BarrattDevelopments —Southampton
- Microsoft Powerpoint
- English
- Microsoft Office
Head of Registration Regulations Reform
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
12d
Digital Analytics Specialist
Semantic Ltd —Southampton
- £45,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Flexitime
- Work from home
Quick apply
Customer Service & Experience Team Leader
Fexco Property Services —Salisbury
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
12d
Regional Manager
Lanes Group —Southampton
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Senior Project Lead - Housing
Southampton City Council —Southampton
- £57,755 - £65,222 a year
- Full-time
- Management
- Analysis skills
- Employee assistance programme
- Employee discount
3d
Retail Network Support & Operational Change Manager
B&Q —Eastleigh
- £65,000 - £75,000 a year
- Part-time
- Annual leave
- Employee assistance programme
1d
Operations Administrator
Aqua Cooling —Chandlers Ford
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Gym membership
- Referral programme
National Sales & Partnerships Manager
African Adventures —Fareham
- £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
5d
Head of Account Management
GK Signs & Screenprint Ltd —Alton
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
Quick apply
F&B Supervisor
Inspired Villages —Southampton
- £30,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Annual leave
- Employee assistance programme
5d
General Manager
Thrive + Wild —Winchester
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Employee discount
Quick apply
12d
Country Head
Bornea Dynamics Limited —Salisbury
- From £105,000 a year
- Full-time
- Computer Science
- PMP
- Engineering
- Free parking
- Profit sharing
Quick apply
8d
Controls Manufacturing Manager
VES Andover Ltd —Eastleigh
- £34,850 - £41,211 a year
- Full-time
- Management
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Senior Project Lead - Education
Southampton City Council —Southampton
- £57,755 - £65,222 a year
- Full-time
- Management
- Analysis skills
- Employee assistance programme
- Employee discount
3d
Business Development and Sales Manager - Europe
Roke —Romsey
- Full-time
- Sales
- Leadership
Customer Delivery Driver
ASDA —Southampton
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Head of Protective Security
Roke —Romsey
- Full-time
- Management
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Sales
- English
- Business development

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head of customer experience jobs near eastleigh

ESG Manager

Innovus -
New Milton

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Scientific research
Data analysis skills
Performance management
Analysis skills
ESG

Full job description

Job Role: ESG Manager

Location: New Milton

Hours: 35 hours per week

At Innovus we are committed to making a positive difference and contributing to more sustainable ways of living for the benefit of our customers, communities, employees and the natural environment.

In 2025, we strengthened our commitment to Environmental, Social and Governance (ESG). We have recently launched a structured multi‑year programme of work to define our ambition and embed ESG further into governance, strategy and operations.

Main Purpose of the Job

The role will help translate our ambitions into actionable divisional plans, embedding sustainability into operational processes, decision-making and culture. This role has therefore the potential to achieve real impact for the business, communities, employees and the natural environment and create long-term value.

The ESG Manager acts as a trusted advisor to the Innovus leadership team, ensuring alignment with Group priorities across climate, environmental sustainability and social value.

Main Responsibilities

Lead the implementation of ESG priorities and goals within the division
Identify environmental and social impacts, risks and opportunities, and support mitigation or value creation
Drive integration of ESG considerations into operational processes, governance and decision-making
Monitor, manage and report on ESG performance
Deliver ESG initiatives that improve environmental performance and social impact
Provide ESG expertise to support commercial activities, including bids and client engagement as needed
Promote awareness, engagement and capability-building across the division

Areas of Responsibility / AccountabilityStrategy Execution & Integration

Translate climate, environmental and social value objectives into action plans with clear targets and milestones
Identify, assess and escalate risks and opportunities
Embed ESG considerations into business processes, including operations, procurement and project delivery
Act as ESG subject matter expert
Ensure alignment of sustainability initiatives with other divisional ESG leads and the Group commercial objectives

Performance & Reporting

Monitor KPIs and track performance against targets, for example progress against net zero
Contribute to external disclosures and reporting requirements
Support carbon footprint measurement, including data collection, validation and analysis
Embed a culture of continuous improvement and learning

Initiatives & Value Creation

Design and drive initiatives that help achieve our ESG goals
Promote innovation to enhance sustainability performance and efficiency
Support employee engagement and behavioural change

Commercial & Business Development Support

Provide ESG input into bids, proposals and client presentations
Monitor evolving ESG requirements, trends and client expectations to inform our evolving strategy

Position in OrganisationThis role reports operationally to the Divisional Leadership Team with a functional dotted line reporting relationship to the Head of ESG. The role is part of the ESG Steering Group.Key Interfaces

Innovus exec and SLT
Head of ESG and Group ESG function
Operational teams
Business development team
Procurement team
HR / People team (for culture and engagement)
Finance (for data, reporting and governance alignment)
External stakeholders, including clients, partners and industry bodies

Qualifications

Degree (or equivalent) in a relevant discipline (e.g., environmental science, sustainability, or similar)
Professional membership or certification (e.g., ISEP) relevant ESG or sustainability qualification is desirable

Experience

Proven experience in ESG, sustainability or related roles within a corporate environment with a focus on carbon accounting, environmental performance management, and/or social value
Experience translating strategy into operational delivery
Experience working with data, KPIs and reporting frameworks
Experience supporting bids, commercial processes or client engagement is desirable
Experience working in Professional services is advantageous

Skills and Competencies

Acts as a role model for values and behaviours
Builds strong, credible relationships across all levels of the organisation to deliver ESG outcomes
Influences senior leaders and operational teams to embed ESG into decision-making
Communicates complex topics to varied audiences
Demonstrates a proactive, solutions-oriented mindset and ownership
Manages competing priorities and ensures deadlines are met

Technical Skills

Knowledge of ESG frameworks, standards and reporting requirements (e.g., TCFD, CSRD, SECR, GHG Protocol, SBTi)
Carbon accounting, environmental data management and/or social value frameworks
Strong analytical and data interpretation skills
Understands how ESG drives business value, risk management and competitive advantage

#123

Pay: £50,000.00-£55,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in eastleigh

ESG Manager

PA to Divisional Director

Head of Registration Regulations Reform

Digital Analytics Specialist

Customer Service & Experience Team Leader

Regional Manager

Senior Project Lead - Housing

Retail Network Support & Operational Change Manager

Operations Administrator

National Sales & Partnerships Manager

Head of Account Management

F&B Supervisor

General Manager

Country Head

Controls Manufacturing Manager

Senior Project Lead - Education

Business Development and Sales Manager - Europe

Customer Delivery Driver

Head of Protective Security

Head of Business Development & Sales - APAC

I want to receive the latest job alerts for head of customer experience in eastleigh

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