Test manager Work, Jobs in Edenfield, Lan (with Salaries)

Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
14d
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
Senior Quality Operations Manager
Dr. Oetker —Leyland
- Full-time
- Leadership
- Free parking
- Annual leave
5d
Senior Finance Manager - Projects
EG Group —Horwich
- Up to £68,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Free parking
- Annual leave
QA Test Analyst
Bibby Financial Services —Salford
- £40,000 - £46,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- SharePoint
- Gym membership
Quick apply
7d
Environments and Release Lead
mydentist —Radcliffe
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Project Planner
ENWL —Preston
- Up to £60,000 a year
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Industrial Site Information Systems Manager
Safran —Burnley
- Full-time
- English
- Project management
- No degree
Senior IT Service Manager
Department for Work and Pensions —Manchester
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
11d
IT Risk and Control Manager
EG Group —Horwich
- Up to £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- IT
- Free parking
- Annual leave
DMEx Senior Project Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Analysis skills
- Project management
- University
- Annual leave
Senior Data Science & Analytics Manager
Booking.com —Manchester
- Hybrid work
- Data analysis skills
- Analysis skills
- Mentoring
- Relocation assistance
- Annual leave
Senior QA Engineer
Betfred —Warrington
- £40,000 - £50,000 a year
- Full-time
- SQL
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Product Owner
Zellis —Manchester
- Azure
- Travel
- Human resources
- Annual leave
Hygiene Manager
NewPrinces Group —Bradford
- Annual leave
Industrial Transfer and Offset Execution Manager
MBDA —Bolton
- £65,000 a year
- Hybrid work
- Travel
- In-person
- Free parking
Quality Manager
AIS —Skelmersdale
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
5d
Senior Test Engineer
Health Research Authority —Manchester
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Java
- JavaScript
- AI
1d
Programme Director - Product Development
Slingco —Rossendale
- Hybrid work
- PMP
- Engineering
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
AI Strategy Manager - Credit Cards
Lloyds Banking Group —Manchester
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Machine learning
- Mentoring
- AI
5d

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Senior Manager - IT Shared Service (Major Incident)

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year
14 days ago

Qualifications

ITIL Certification
Incident management
DevOps
Microsoft Office
ITIL
Agile
Financial services
Leadership
Banking

Full job description

About the role

Reporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.

The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.

As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.

About you

You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:

Significant experience in Major Incident Management leadership, within financial services and ideally within Banking
Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
Experience working with complex, always-on technology estates and third-party service providers.
Demonstrated experience producing executive-grade operational insight and reporting.
Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
ITIL Foundation with further qualification in one or more relevant ITIL process.
Working understanding of Agile Ceremonies and DevOps Techniques.
Essential experience of working in a complex, pressurised production environment in the Banking industry
Use of Microsoft Office Products

Experience in these areas would be helpful:

Public Cloud, Customer-facing and member-facing systems, Infrastructure experience

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at M3 Senior Manager grade

For all colleagues

Apply Now

Refine Your Search

test manager jobs in edenfield, lan

Senior Manager - IT Shared Service (Major Incident)

PMO Analyst

Senior Quality Operations Manager

Senior Finance Manager - Projects

QA Test Analyst

Environments and Release Lead

Project Planner

Industrial Site Information Systems Manager

Senior IT Service Manager

IT Risk and Control Manager

DMEx Senior Project Manager

Senior Data Science & Analytics Manager

Senior QA Engineer

Product Owner

Hygiene Manager

Industrial Transfer and Offset Execution Manager

Quality Manager

Senior Test Engineer

Programme Director - Product Development

AI Strategy Manager - Credit Cards

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