Product engineer Work, Jobs in Edgware, Gtl (with Salaries)

Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Graduate Digital Marketing Executive (B2B Technical Products)
Level Developments Ltd —Croydon
- £28,000 - £32,000 a year
- Full-time
- Marketing
- Social media management
- Bachelor's degree
Quick apply
Product Manager, Business Technology
Anthropic —London
- £190,000 - £240,000 a year
- Hybrid work
- Bachelor's degree
- Product management
- AI
- Flexible schedule
2d
AV Engineer - entry level
OM Interactive —Hemel Hempstead
- £28,000 - £35,000 a year
- Full-time
- English
- Assembly
- Travel
- Profit sharing
- Annual leave
Quick apply
Industrial Designer UK Remote
Fuku —London
- Full-time
- Remote
- English
- Bachelor's degree
- Manufacturing
Quick apply
Head of Product Engineering (Retail)
ClearCourse —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Software development
- AI
- Employee discount
Quick apply
Engineering Team Leader
Warburtons —Enfield
- Up to £67,300 a year
- Full-time
- Maintenance
- Analysis skills
- Bakery
- Annual leave
- Employee discount
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Junior Software Engineer - Index Analytics and Technology
LegalAndGeneral —London
- Full-time
- Hybrid work
- Software development
- Employee discount
Quick apply
Software QA Tester
Appdrawn —Watford
- £29,000 - £34,000 a year
- Part-time
- English
- In-person
- Communication skills
- Annual leave
- Flexitime
Quick apply
13d
Software Engineer, Junior / Graduate (m/f/*)
Quaisr —London
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Software development
- Communication skills
- Annual leave
Associate AI Engineer (6-month contract)
Board International —London
- Full-time
- Azure
- ERP systems
- Analysis skills
Quick apply
Member of Technical Staff
OpenClaw Foundation —London
- £200,000 - £300,090 a year
- Full-time
- Machine learning
- Software development
- AI
Quick apply
Software Engineer III, Product Safety & Integrity
Wikimedia Foundation —London
- £92,267 - £144,201 a year
- Remote
Junior Space Systems Engineer
Foundational —London
- £35,000 - £45,000 a year
- Full-time
- Engineering
- Scripting
- In-person
Quick apply
6d
Junior Infrastructure Engineer
Sinara Consultants —London
- £30,000 - £40,000 a year
- Full-time
- Azure
- AWS
3d
Software Engineer
Squid —London
- £75,000 - £200,000 a year
- Full-time
- AI
Quick apply
Adminstration Assistant
CITIGUARD SECURITY —London
- £26,000 a year
- Full-time
- Computer literacy
- English
- Administrative experience
- Free parking
Quick apply
9d
Software Engineering Intern
Pear VC —London
- Full-time
- AI
Software Engineer - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Engineering
- Bachelor's degree
- No degree
- Profit sharing
- Annual leave

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Technical Engineer - 2nd Line

Redsquid Communications -
Borehamwood

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

product engineer jobs in edgware, gtl

Technical Engineer - 2nd Line

Graduate Digital Marketing Executive (B2B Technical Products)

Product Manager, Business Technology

AV Engineer - entry level

Industrial Designer UK Remote

Head of Product Engineering (Retail)

Engineering Team Leader

Chief Technology Officer

Junior Software Engineer - Index Analytics and Technology

Software QA Tester

Software Engineer, Junior / Graduate (m/f/*)

Associate AI Engineer (6-month contract)

Member of Technical Staff

Software Engineer III, Product Safety & Integrity

Junior Space Systems Engineer

Junior Infrastructure Engineer

Software Engineer

Adminstration Assistant

Software Engineering Intern

Software Engineer - Brookhaven

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