Care co ordinator Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
256708 (PP) Maternity Care Assistant
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
- Part-time
Assistant Service Coordinator
Turning Point Scotland —Edinburgh
- £31,777 - £35,062 a year
- Full-time
5d
Administrator/ Co-ordinator
Spire Healthcare —Edinburgh
- Full-time
- Customer service
- Data entry
- Communication skills
- Annual leave
Finance and Administrative Officer
The Promise Scotland —Edinburgh
- £30,000 a year
- Full-time
- Word processing
- Human resources
- Recruiting
- Annual leave
Quick apply
Activities Co-ordinator
Nazareth —Bonnyrigg
- £14.69 an hour
- Part-time
- Organisational skills
- Free parking
- Annual leave
257713 Child Protection Advisor
NHS Scotland —Edinburgh
- £52,845 - £61,466 a year
- Call to connect
3d
Activities Co-ordinator
HC-One - Victoria Manor (Edinburgh) —Edinburgh
- £13.18 - £13.68 an hour
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Children and Young People’s Complex Needs Support Worker
Edinburgh Women's Aid —Edinburgh
- £31,816.30 a year
- Full-time
- Hybrid work
- Experience working with children
- First Aid Certification
- Training & development
- Annual leave
Quick apply
1d
Senior Co-ordinator
Mears Group —Livingston
- Up to £35,000 a year
- Microsoft Word
- Computer literacy
- Leadership
- Employee discount
- Referral programme
Control of Contractors Co ordinator
ISS Facility Services —Midlothian
- Management
- Communication skills
Quick apply
Activities Co-Ordinator - Bank
St Philips Care Caledonia Ltd —Lasswade
- Budgeting
- Communication skills
- Paid training
- Annual leave
Out of Hours Mental Health Officer/Co-ordinator
Fife Council —Lochgelly
- £47,604.34 - £57,196.54 a year
- Part-time
- Travel
- Mentoring
- Employee discount
257766 (LF) Care Experienced Children and Young People’s Nurse
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Nursing
3d
256970 (AW) Specialist Nurse - Complex Discharge Co-Ordinator
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
11d
Care Co-ordinator
Firstcare Solutions Ltd —Falkirk
- £15 an hour
- Part-time
- Mentoring
- In-person
- Training & development
Quick apply
5d
Activities Co-Ordinator
St Philips Care Caledonia Ltd —West Linton
- Budgeting
- Communication skills
- Paid training
- Annual leave
Activities Co-Ordinator
Avondale Care (Scotland) Ltd —Lochore
- £13.45 an hour
257780 (KMc) Clinical Service Manager (Cancer Services)
NHS Scotland —Edinburgh
- £76,888 - £82,251 a year
3d
257572 (SNIS) Primary Care Nurse
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Nursing
5d

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Customer Care Co-ordinator

Mortgage Advice Bureau
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Work from home
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Case record updates
Appointment booking and call handling
Organisational skills
Relationship management
Customer interaction
Outbound calling

Full job description

Mortgage Advice Bureau is looking to recruit an engaging and resilient Customer Care Coordinator to join our vibrant Edinburgh Office.

Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients, and you will play an integral part in that. Are you ambitious, customer focused and truly passionate about coming to work? If so, this is the job for you!

As a Customer Care Coordinator, you will be passionate about maintaining strong relationships with clients & Advisers. You will be supporting our Advisers, Business Owners & High Performing Network Advisers with the arrangement of protection appointments.

You will act as a point of contact for clients, ensuring their current mortgage and/or protection package is the most suitable for them. Although you will not be required to provide advice, you will be armed with the relevant training and knowledge to engage in meaningful conversations with our clients.

You will have strong organisational skills to ensure the client is appointed the relevant Adviser at the best possible time in their client journey. You will work with our PAYE team as well as members within our Self Employed Network, and ensure you are delivering the best client experience at varying stages of their journey, to best represent Mortgage Advice Bureau as well as the Business’s trading under us.

OTE: £28,000 - £29,500

Key Responsibilities & Targets

Maintain clear, professional communication with both clients and Advisers via phone and email.
Accurately update client records and feedback, track all interactions within internal systems to maintain data integrity.
Follow call strategy to meet a weekly dial target.
Achieve a minimum appointment turn-up rate as agreed.
Manage Adviser diaries to secure appointments within a 24–48 hour window.
Accurately update records and track client activity within internal systems.
Carry out PED and/or CCC calls for Network Advisers and Business Owners using CCC support.
Support the generation of client reviews and referrals for Advisers.
Work collectively within CCC to ensure team targets are met or exceeded

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Referral programme
Sick pay
Work from home

Experience:

customer service: 1 year (preferred)

Work Location: Hybrid remote in Edinburgh EH4 2HS

Quick apply

Refine Your Search

care co ordinator jobs in edinburgh, edh

Customer Care Co-ordinator

256708 (PP) Maternity Care Assistant

Assistant Service Coordinator

Administrator/ Co-ordinator

Finance and Administrative Officer

Activities Co-ordinator

257713 Child Protection Advisor

Activities Co-ordinator

Children and Young People’s Complex Needs Support Worker

Senior Co-ordinator

Control of Contractors Co ordinator

Activities Co-Ordinator - Bank

Out of Hours Mental Health Officer/Co-ordinator

257766 (LF) Care Experienced Children and Young People’s Nurse

256970 (AW) Specialist Nurse - Complex Discharge Co-Ordinator

Care Co-ordinator

Activities Co-Ordinator

Activities Co-Ordinator

257780 (KMc) Clinical Service Manager (Cancer Services)

257572 (SNIS) Primary Care Nurse

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