Banking relationship manager Work, Jobs in Edinburgh, Sct (with Salaries)

Transformation Manager
National Westminster Bank PLC —Edinburgh
- Full-time
- Hybrid work
- Hotel
- Presentation skills
- AI
- Annual leave
- Work from home
3d
Assistant Banking Manager, Edinburgh
Hampden Bank —Edinburgh
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Employee assistance programme
Senior Specialist - Middle Office Client Services
Franklin Templeton Investments —Edinburgh
- Full-time
- Master's degree
- Business
- Leadership
Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP
JPMorganChase —Edinburgh
- Full-time
- Product management
- Communication skills
- Banking
Customer Service Quality Control & Performance Coach
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Salesforce
- Research
International Market Lead, Middle East
National Westminster Bank PLC —Edinburgh
- £73,240 - £109,860 a year
- Full-time
- Hybrid work
- Management
- Hotel
- Business development
- Annual leave
Wealth Manager - Coutts
National Westminster Bank PLC —Edinburgh
- £73,800 - £110,700 a year
- Full-time
- Hybrid work
- Customer service
- Hotel
- Business development
- Annual leave
4d
Claims Development Manager
Lloyds Banking Group —Edinburgh
- £67,023 - £81,917 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Communication skills
- Life insurance
Governance Assistant
Lloyds Banking Group —Edinburgh
- £36,224 - £38,130 a year
- Full-time
- Hybrid work
- Microsoft Office
- Recruiting
- SharePoint
Transactions & Investment Manager (12 Month FTC)
Lloyds Banking Group —Edinburgh
- £67,023 - £81,917 a year
- Full-time
- Hybrid work
- Continuous improvement
- Accounting
- Banking
Sr. Program Manager
Clearwater Analytics, LLC —Edinburgh
- Writing skills
- Master's degree
- Bachelor's degree
Quick apply
11d
Onboarding Director
Lloyds Banking Group —Edinburgh
- Full-time
- Hybrid work
- Financial services
1d
Risk Events Manager
Diligenta —Edinburgh
- Full-time
- Presentation skills
- Team management
- Organisational skills
- Employee assistance programme
Quick apply
Client Service Subject Matter Expert
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
10d
Client Services Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Continuous improvement
- Banking
17h
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Associate, Portfolio Coverage Team
Lloyds Banking Group —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
8d
Director - Operations Transformation, Banking
Deloitte —Edinburgh
- Hybrid work
- Management
- Master's degree
- Business development
RBC Brewin Dolphin - Director, Wealth Manager (Wealth Planner / Financial Planning)
Royal Bank of Canada —Edinburgh
- Full-time
- Business development
- Team management
- Communication skills
Global Accounting Manager
FNZ —Edinburgh
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Life insurance

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Transformation Manager

National Westminster Bank PLC -
Edinburgh

Apply Now

Job details

Permanent | Full-time
3 days ago

Benefits

Annual leave
Company pension
Work from home
Transport links
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Change management
Presentation skills
Stakeholder coordination
Change leadership
AI
Banking
Stakeholder management

Full job description

Closing date for applications: 22/08/2026

Location Edinburgh, United Kingdom

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00276875

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Transformation Manager

If you're passionate about delivering outstanding customer and colleague experiences and want to further develop your transformation leadership, strategic thinking and influence, we'd like to hear from you
We'll look to you to help shape and deliver the bank of the future by delivering increased customer value and effortless customer experiences through various channels, propositions, products and services
You'll be joining a fast-paced and customer-focused team driving innovative thinking, influencing strategic priorities and continually challenging the business to deliver more for customers and colleagues
This is a hybrid role, with the flexibility to work from home while spending 3–4 days per week working from our London or Edinburgh offices

What you'll do

As a Transformation Manager, you'll play a key role in shaping and delivering our customer value strategy, aligning transformation priorities to wider customer, colleague and financial outcomes. Working collaboratively across the bank, you'll identify strategic opportunities to digitise, improve existing experiences, develop compelling business cases, create future solutions and drive the delivery of high-impact transformation priorities.

We are recruiting for multiple opportunities within our Transformation team and welcome applications from candidates with experience in customer and digital transformation, operating model design, business architecture, strategic workforce planning, organisational effectiveness, or enterprise-wide change delivery.

Your role will also involve:

Bridging the gap between executive strategic ambition and initiative-level delivery, translating strategy into tangible outcomes
Building trusted relationships with senior stakeholders to influence decision-making and ensure transformation plans are coordinated across the bank
Developing an in-depth understanding of transformation initiatives and business cases, with the ability to distil complex information into clear recommendations for leadership stakeholders
Driving alignment across transformation priorities, ensuring plans, interdependencies and outcomes remain coordinated
Providing constructive challenge and working with business areas to shape stronger propositions, business cases and initiatives
Identifying opportunities to simplify, digitise and improve customer and colleague experiences

The skills you'll need

You'll be passionate about customer experience and continuous improvement. Alongside a creative mindset, you'll have a strong track record of leading complex transformation activity, influencing stakeholders and shaping outcomes within a large and complex organisation.

You'll have experience driving innovative ideas and harnessing digital and technological advances that create meaningful benefits for customers, colleagues and the business.

We'll also be looking for:

An independent thinker with strong critical thinking skills
Ability to turn complex problems into clear, actionable plans
Experience leading customer, digital, operational or business transformation initiatives, ideally in banking or financial services
Strong track record of influencing senior stakeholders and shaping strategic recommendations, business cases and priorities
Deep understanding of customer journeys, propositions and channels
Knowledge of retail banking trends and evolving customer expectations
Understanding of Generative AI applications in retail banking and practical delivery experience
A talented communicator, able to influence and engage a wide range of stakeholders
A strong challenger mindset, with the confidence to challenge senior stakeholders constructively
Exceptional stakeholder management skills, with the ability to understand a wide range of perspectives and work towards a joint outcome
The ability to translate strategy into practical delivery outcomes and future customer experiences
A proven ability to adapt to quickly changing environments, learn at pace and encourage others to do the same
Experience developing and presenting business cases

We're particularly interested in candidates with experience in operating model design, business architecture, strategic workforce planning, workforce transformation or organisational design, although this is not essential.

You'll ideally have post-graduate experience gained within a leading management consultancy or a comparable in-house role, such as strategy, operating model, workforce planning or transformation within a large, complex organisation.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

up to +10% Benefit funding This is monthly funding paid towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Gogarburn hub

Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen gardens, onsite parking, and excellent transport links.

Key facts:

Surrounded by 85 acres of woodland
Our carparks provide electric vehicle charging
Opened in 2005

Apply Now

Refine Your Search

banking relationship manager jobs in edinburgh, sct

Transformation Manager

Assistant Banking Manager, Edinburgh

Senior Specialist - Middle Office Client Services

Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP

Customer Service Quality Control & Performance Coach

International Market Lead, Middle East

Wealth Manager - Coutts

Claims Development Manager

Governance Assistant

Transactions & Investment Manager (12 Month FTC)

Sr. Program Manager

Onboarding Director

Risk Events Manager

Client Service Subject Matter Expert

Client Services Manager

Customer Service Brokerage Support

Associate, Portfolio Coverage Team

Director - Operations Transformation, Banking

RBC Brewin Dolphin - Director, Wealth Manager (Wealth Planner / Financial Planning)

Global Accounting Manager

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