Customer experience leader Work, Jobs in Edinburgh, Sct (with Salaries)

Operations Manager
Popeyes UK —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Team Leader
Home Bargains —Edinburgh
- £32,032 a year
- Supervising experience
- Store discount
- Annual leave
Quick apply
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
Customer Team Leader
Co-op —Edinburgh
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
4d
Student Experience Team Member
Unite Students —Edinburgh
- £27,300 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Assistant Manager
Starbucks —Edinburgh
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Team Leader - Retail Team
Lothian Buses —Edinburgh
- £36,000 a year
- Full-time
- Sales
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply
6d
Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Financial services
- Communication skills
Team Leader
The Perfume Shop —Edinburgh
- £14.78 an hour
- Sales
- IT
- Leadership
- Employee discount
3d
Investigations Team Manager
Lloyds Banking Group —Edinburgh
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Leadership
5d
Recruitment and Admissions Administrator (Permanent)
Edinburgh College —Edinburgh
- £28,726 - £30,162 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
12d
Shift Leader
Foot Locker —Edinburgh
- £10.00 - £13.85 an hour
- Part-time
- Merchandising
- Supervising experience
- Employee assistance programme
- Employee discount
ESPC Property Lounge Team Leader - Full-time including some Saturdays
ESPC —Edinburgh
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Employee discount
- Life insurance
Quick apply
Team Leader
Costa Limited —Edinburgh
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Retail management
- Communication skills
- Employee discount
4d
Shift Leader
Caffe Nero Edinburgh Airport Airside Gate 7 —Edinburgh
- £12.76 - £12.91 an hour
- Full-time
- No experience needed
- Supervising experience
- Café
- Employee discount
- Referral programme
6d
Event Operations Manager
Sodexo —Edinburgh
- £36,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
Quick apply
12d
Shift Leader
Caffe Nero Edinburgh Nicolson St —Edinburgh
- £12.76 - £12.91 an hour
- Part-time
- Supervising experience
- Café
- Employee discount
- Referral programme
5h
Team Leader
Atlas Hotels —Edinburgh
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
11d
Starbucks Supervisor
Burton & Speke LTD —Edinburgh
- £14.25 - £14.53 an hour
- Full-time
- Communication skills
- Employee assistance programme
- Flexible schedule
Main - Team Leader (Marks & Spencer)
WHSmith Travel —Edinburgh
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply

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customer experience leader jobs near edinburgh, sct

Operations Manager

Popeyes UK -
Edinburgh

Quick apply

Job details

Full-time
£55,000 - £65,000 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Leadership

Full job description

We’re looking for an epic leader of people and standards-driven operator to join our team as an Operations Manager. This role would be a great fit for someone currently operating as an Area Manager, Area Coach, District Manager, Regional Manager within hospitality, QSR or casual dining

You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets. Whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.

What you’ll do here

Oversee the daily operations of multiple locations, ensuring efficiency and profitability
Ensure compliance with all regulatory requirements and safety procedures
Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
Ensure food quality standards uphold our ambition to be the most loved QSR brand
Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
Implement and maintain operational policies, procedures and standards across all locations
Monitor and analyse financial performance, budgeting and cost control measures
Drive continuous improvement initiatives to enhance operational effectiveness

What you’ll have done

Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
Excellent organisational and problem solving abilities
Always leads by example, lives and breathes an epic guest experience and drives KPIs
Strong leadership and interpersonal skills with the ability to motivate and inspire
Extensive experience recruiting, developing and talent planning within your store teams
Demonstrated ability to analyse financial data and make sound business decisions
Knowledge of regulatory compliance and safety standards

Benefits

Competitive salary and bonus scheme
£5,000 car allowance
Company car scheme
Benefits platform, including gym discounts and cycle to work
Career progression opportunities
Private healthcare
Life assurance
33 days annual leave
Birthday day off
Free chicken!

Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self and where everyone belongs. That’s why we assess every application on their aptitude to do the job - and nothing else.

Quick apply

Refine Your Search

customer experience leader jobs in edinburgh, sct

Operations Manager

Team Leader

Customer Service Manager

Customer Team Leader

Student Experience Team Member

Assistant Manager

Team Leader - Retail Team

Customer Service Advisor

Team Leader

Investigations Team Manager

Recruitment and Admissions Administrator (Permanent)

Shift Leader

ESPC Property Lounge Team Leader - Full-time including some Saturdays

Team Leader

Shift Leader

Event Operations Manager

Shift Leader

Team Leader

Starbucks Supervisor

Main - Team Leader (Marks & Spencer)

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