Customer experience manager Work, Jobs in Edinburgh, Sct (with Salaries)

Operations Manager
Popeyes UK —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Internal Sales Manager
The Edinburgh Boiler Company —Dalkeith
- £43,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
5d
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
Event Operations Manager
Sodexo —Edinburgh
- £36,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
Quick apply
7d
Customer Experience Manager
Sainsbury's —Edinburgh
- £32,700 a year
- Management
- Leadership
- Employee discount
5d
Centre Manager
Cubo Work —Edinburgh
- £35,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
4d
Trainee Campaign Manager
Open Alliances Group Ltd —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Sales
- Social media management
- Customer service
- Free parking
- Paid training
Quick apply
5d
Concession Manager - John Lewis Edinburgh
Rodd&Gunn UK Ltd —Edinburgh
- £14 - £15 an hour
- Sales
- In-person
- Retail management
- Employee discount
Quick apply
Customer Advisor
Boots —Edinburgh
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
7d
Investigations Team Manager
Lloyds Banking Group —Edinburgh
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Leadership
9h
Bershka Edinburgh General Manager
INDITEX —Edinburgh
- Full-time
- Sales
- Leadership
Quick apply
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
8d
Operations Manager, Amazon, Dunfermline, Customer Fullfillment
Amazon UK Services Ltd. —Dunfermline
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Senior Facilities Manager
National Westminster Bank PLC —Edinburgh
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Hotel
- Computer networking
- School
- Annual leave
Store Manager
WOURTH Group —Edinburgh
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Store discount
- Employee discount
Quick apply
12d
General Manager
Western Nissan —Loanhead
- Up to £85,000 a year
- Full-time
- Management
- In-person
- Store discount
- Annual leave
Quick apply
1d
Store Detective
ASEL —Edinburgh
- £15.00 - £15.70 an hour
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Operations Manager
Specialized Signs Ltd —Newbridge
- £40,000 - £48,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Office Assistant
Mearns & Company —Edinburgh
- £25,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply

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Operations Manager

Popeyes UK -
Edinburgh

Quick apply

Job details

Full-time
£55,000 - £65,000 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Leadership

Full job description

We’re looking for an epic leader of people and standards-driven operator to join our team as an Operations Manager. This role would be a great fit for someone currently operating as an Area Manager, Area Coach, District Manager, Regional Manager within hospitality, QSR or casual dining

You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets. Whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.

What you’ll do here

Oversee the daily operations of multiple locations, ensuring efficiency and profitability
Ensure compliance with all regulatory requirements and safety procedures
Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
Ensure food quality standards uphold our ambition to be the most loved QSR brand
Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
Implement and maintain operational policies, procedures and standards across all locations
Monitor and analyse financial performance, budgeting and cost control measures
Drive continuous improvement initiatives to enhance operational effectiveness

What you’ll have done

Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
Excellent organisational and problem solving abilities
Always leads by example, lives and breathes an epic guest experience and drives KPIs
Strong leadership and interpersonal skills with the ability to motivate and inspire
Extensive experience recruiting, developing and talent planning within your store teams
Demonstrated ability to analyse financial data and make sound business decisions
Knowledge of regulatory compliance and safety standards

Benefits

Competitive salary and bonus scheme
£5,000 car allowance
Company car scheme
Benefits platform, including gym discounts and cycle to work
Career progression opportunities
Private healthcare
Life assurance
33 days annual leave
Birthday day off
Free chicken!

Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self and where everyone belongs. That’s why we assess every application on their aptitude to do the job - and nothing else.

Quick apply

Refine Your Search

customer experience manager jobs in edinburgh, sct

Operations Manager

Internal Sales Manager

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

Customer Service Manager

Event Operations Manager

Customer Experience Manager

Centre Manager

Trainee Campaign Manager

Concession Manager - John Lewis Edinburgh

Customer Advisor

Investigations Team Manager

Bershka Edinburgh General Manager

Sales and Marketing Manager

Operations Manager, Amazon, Dunfermline, Customer Fullfillment

Senior Facilities Manager

Store Manager

General Manager

Store Detective

Operations Manager

Office Assistant

I want to receive the latest job alerts for customer experience manager in edinburgh, sct

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