Customer service agent Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service Agent
Menzies Aviation —Edinburgh
- Part-time
- IT
- No travel
- Communication skills
2d
Customer Service Agent - PART TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
5d
Customer Support Agent
Modulr Finance —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Gym membership
Passenger Service Agent
Aviation Services EDI Limited —Edinburgh
- £12.72 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
6d
Front of House Receptionist
Supercity Aparthotels —Edinburgh
- £13.52 an hour
- Nights as needed
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
- Referral programme
Quick apply
10d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
14d
Call Centre Agent
TUI Group —Edinburgh
- Full-time
- Customer service
- IT
- Communication skills
5d
Guest Experience Agent
100 Princes Street —Edinburgh
- £28,000 a year
- 12 hour shift
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
5d
Sales Associate
Luca Faloni —Edinburgh
- Full-time
- Bilingual
- Hospitality
- Sales
- Employee discount
Quick apply
ESPC Property Lounge Team Leader - Full-time including some Saturdays
ESPC —Edinburgh
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Employee discount
- Life insurance
Quick apply
Baggage & Ticketing Agent
Swissport International AG —Edinburgh
- Weekend availability
- English
- Travel
- Computer skills
5d
Rental Operations Agent
Avis Budget Rental Locations —Edinburgh
- £26,545 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Part Time - Reservations & Guest Relations Agent
Destiny Scotland Apartments —Edinburgh
- From £13 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
Quick apply
7d
Warehouse Agent - Day Shift
Worldwide Flight Services —Edinburgh
- £31,412.17 a year
- Full-time
- English
- Forklift
- IT
Quick apply
Customer Retention Agent
Peoples Ford —Falkirk
- £25,776 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Tier 2 Escalation Specialist
Smartsheet —Edinburgh
- Remote
- CRM software
- Salesforce
- Java
- Flexitime
Research Assistant
Rettie —Edinburgh
- Full-time
- Microsoft Office
Quick apply
Concession Manager
Luca Faloni —Edinburgh
- Full-time
- In-person
- Leadership
- Marketing
- Employee discount
Quick apply
Junior Software Engineer
Opus 2 —Edinburgh
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Computer Science
- Java
- AWS
- Employee assistance programme
Quick apply
EDINBURGH - Rental Agent / Car Cleaner (m/f/d)
Roadsurfer —Edinburgh
- Full-time
- English
- Communication skills
- Employee discount
Quick apply

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customer service agent jobs near edinburgh, sct

Customer Service Agent

Menzies Aviation -
Edinburgh

Apply Now

Job details

Permanent | Part-time
2 days ago

Qualifications

IT
Communication skills

Full job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Deliver high performance standards around all aspects of Customer Services and customer processing, meeting the requirements of our airlines and maintaining health and safety to the highest standard. Follow good working practices in accordance to company policies and procedures at all times.

What you will be doing

Provide exceptional customer service as per the Menzies and Airline specific standards to ensure customer Satisfaction at every step of their journey.
Always ensure safety and Security is never
Check customers travel documentation together with relevant identification to ensure compliance with governing
Check customers into airline systems adhering to policies and Issuing boarding passes and bag tags with the correct AAA followed.
You will process customers using an automated DCS or manual system ensuring full compliance with regulatory, company and airline requirements.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.

What we are looking for

Good verbal communication skills
Diligent attention to detail
Aptitude for working with a variety of information technology
A full 5 year work/unemployment/education history
Proof of Right To Work in the UK

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Need more detail? Feel free to contact [email protected] for further information

Apply Now

Refine Your Search

customer service agent jobs in edinburgh, sct

Customer Service Agent

Customer Service Agent - PART TIME - UK

Customer Support Agent

Passenger Service Agent

Front of House Receptionist

Customer Service Centre Agent

Call Centre Agent

Guest Experience Agent

Sales Associate

ESPC Property Lounge Team Leader - Full-time including some Saturdays

Baggage & Ticketing Agent

Rental Operations Agent

Part Time - Reservations & Guest Relations Agent

Warehouse Agent - Day Shift

Customer Retention Agent

Tier 2 Escalation Specialist

Research Assistant

Concession Manager

Junior Software Engineer

EDINBURGH - Rental Agent / Car Cleaner (m/f/d)

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