Lead customer experience manager Work, Jobs in Edinburgh, Sct (with Salaries)

Operations Manager
Popeyes UK —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Lead Customer Experience Manager
Sainsbury's —Leven
- £36,250 a year
- Management
- Leadership
- Employee discount
6d
Customer Experience Manager
Sainsbury's —Edinburgh
- £32,700 a year
- Management
- Leadership
- Employee discount
9d
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
Investigations Team Manager
Lloyds Banking Group —Edinburgh
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Leadership
4d
Senior Facilities Manager
National Westminster Bank PLC —Edinburgh
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Hotel
- Computer networking
- School
- Annual leave
Lead Project Manager
Leonardo UK Ltd —Edinburgh
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Marketing Communications Manager
Lloyds Banking Group —Edinburgh
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
10d
International Market Lead, Middle East
National Westminster Bank PLC —Edinburgh
- £50,480 - £75,720 a year
- Full-time
- Hybrid work
- Hotel
- Travel
- Banking
- Annual leave
Centre Manager
Cubo Work —Edinburgh
- £35,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
8d
Regional Scheduling Manager
Places for People —Edinburgh
- Up to £52,500 a year
- Hybrid work
- Management
- Data analysis skills
- Maintenance
- Annual leave
- Employee discount
2d
Group Manager
Joup Pret —Edinburgh
- £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee discount
Quick apply
Internal Sales Manager
The Edinburgh Boiler Company —Dalkeith
- £43,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
Senior Innovation Manager
Lloyds Banking Group —Edinburgh
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
- Financial services
- AI
- Banking
11d
Excursions Manager
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Weekend availability
- Computer literacy
- English
- Administrative experience
- Annual leave
Data Governance Manager
Diligenta —Edinburgh
- £61,029 - £76,286 a year
- Full-time
- Analysis skills
- Employee assistance programme
Quick apply
Branch Manager
Clockwork Removals & Storage Ltd —Edinburgh
- £45,000 - £55,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
- Relocation assistance
Quick apply
10d
Concession Manager
Luca Faloni —Edinburgh
- Full-time
- In-person
- Leadership
- Marketing
- Employee discount
Quick apply
Event Operations Manager
Sodexo —Edinburgh
- £36,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
Quick apply
11d
Senior Events Manager
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Salesforce
- Project management
- Travel
- Annual leave
- Employee discount

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Operations Manager

Popeyes UK -
Edinburgh

Quick apply

Job details

Full-time
£55,000 - £65,000 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Leadership

Full job description

We’re looking for an epic leader of people and standards-driven operator to join our team as an Operations Manager. This role would be a great fit for someone currently operating as an Area Manager, Area Coach, District Manager, Regional Manager within hospitality, QSR or casual dining

You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets. Whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.

What you’ll do here

Oversee the daily operations of multiple locations, ensuring efficiency and profitability
Ensure compliance with all regulatory requirements and safety procedures
Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
Ensure food quality standards uphold our ambition to be the most loved QSR brand
Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
Implement and maintain operational policies, procedures and standards across all locations
Monitor and analyse financial performance, budgeting and cost control measures
Drive continuous improvement initiatives to enhance operational effectiveness

What you’ll have done

Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
Excellent organisational and problem solving abilities
Always leads by example, lives and breathes an epic guest experience and drives KPIs
Strong leadership and interpersonal skills with the ability to motivate and inspire
Extensive experience recruiting, developing and talent planning within your store teams
Demonstrated ability to analyse financial data and make sound business decisions
Knowledge of regulatory compliance and safety standards

Benefits

Competitive salary and bonus scheme
£5,000 car allowance
Company car scheme
Benefits platform, including gym discounts and cycle to work
Career progression opportunities
Private healthcare
Life assurance
33 days annual leave
Birthday day off
Free chicken!

Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self and where everyone belongs. That’s why we assess every application on their aptitude to do the job - and nothing else.

Quick apply

Refine Your Search

lead customer experience manager jobs in edinburgh, sct

Operations Manager

Lead Customer Experience Manager

Customer Experience Manager

Customer Service Manager

Investigations Team Manager

Senior Facilities Manager

Lead Project Manager

Marketing Communications Manager

International Market Lead, Middle East

Centre Manager

Regional Scheduling Manager

Group Manager

Internal Sales Manager

Senior Innovation Manager

Excursions Manager

Data Governance Manager

Branch Manager

Concession Manager

Event Operations Manager

Senior Events Manager

I want to receive the latest job alerts for lead customer experience manager in edinburgh, sct

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