Technical analyst Work, Jobs in Edinburgh, Sct (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
256495 - HR Systems Analyst (SNEW)
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Monday to Friday
- Writing skills
- Analysis skills
9d
HR Data and Reporting Analyst
The Progeny Group Limited —Edinburgh
- Hybrid work
- Data analysis skills
- Analysis skills
Quick apply
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Travel
QC Analyst
NextPharma —Livingston
- Full-time
- Microsoft Word
- Computer literacy
- Quality control
- Free parking
- Health & wellbeing programme
Quick apply
Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
Deloitte —Edinburgh
- Hybrid work
- In-person
- Communication skills
Anti-Financial Crime Analyst (Adviser Platform)
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Employee discount
11d
Technical and Business Analyst
Avaloq —Edinburgh
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Software development
Quick apply
10d
Cyber Security Business & Reporting Analyst
Computershare —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Work from home
ERP Business Analyst
MacTaggart Scott —Loanhead
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Writing skills
- Java
- Databases
Quick apply
11d
Digital Solutions Analyst â€“ Trusted Research and Secure Innovation
Heriot Watt University —Edinburgh
- £37,694 - £47,389 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
Technical Business Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee discount
9d
Quality Control Analyst I – Microbiology
RoslinCT EU —Edinburgh
- Bachelor's degree
- Quality control
- Organisational skills
- Annual leave
- Employee discount
IT Support Analyst
Headland Archaeology (UK) Ltd —Edinburgh
- £26,238 - £29,953 a year
- Full-time
- Computer networking
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC
Deloitte —Edinburgh
- Hybrid work
- No experience needed
- Communication skills
- Time management
IT Support Analyst
Headland Archaeology —Edinburgh
- £26,238 - £29,953 a year
- Full-time
- Travel
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Learning and Development Officer - Higher Executive Officer
Government Actuary's Department —Edinburgh
- £42,127 - £51,487 a year
- Part-time
- Microsoft Office
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
L1 Service Desk Analyst
XMA —Livingston
- £25,000 a year
- Full-time
- Communication skills
- Life insurance
- Referral programme
9d
Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Bachelor's degree
- Software development

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technical analyst jobs near edinburgh, sct

IT Service Desk Analyst - Edinburgh

Anderson Strathern LLP
Edinburgh

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Life insurance
Referral programme

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Incident queue management
iOS
User account provisioning
Microsoft Office Suite
Windows
Microsoft Office
User account management
iManage
Technical writing
Application support
Communication skills
Mobile devices

Full job description

We are seeking an experienced and proactive IT Service Desk Team Leader to join our dynamic IT department based in Edinburgh.

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman's terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Life insurance
Referral programme

Ability to commute/relocate:

Edinburgh EH3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please state your salary expectation for this position?

Experience:

Legal, Financial or Professional Services sector: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical analyst jobs in edinburgh, sct

IT Service Desk Analyst - Edinburgh

256495 - HR Systems Analyst (SNEW)

HR Data and Reporting Analyst

IT Service Desk Analyst - Edinburgh

QC Analyst

Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh

Anti-Financial Crime Analyst (Adviser Platform)

Technical and Business Analyst

Cyber Security Business & Reporting Analyst

ERP Business Analyst

Technical Data Analyst

Digital Solutions Analyst â€“ Trusted Research and Secure Innovation

Technical Business Analyst

Quality Control Analyst I – Microbiology

IT Support Analyst

Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC

IT Support Analyst

Learning and Development Officer - Higher Executive Officer

L1 Service Desk Analyst

Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services

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