Technical support Work, Jobs in Edinburgh, Sct (with Salaries)

1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
9d
EUC Engineer
CGI —Edinburgh
- Full-time
- Customer service
- Windows
- Communication skills
Quick apply
Onsite Technical Services
Fujitsu —Edinburgh
- Full-time
- Bar
- Windows
- Microsoft Office
14d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
IT Desktop Support - Healthcare - Edinburgh
Dexcom —Edinburgh
- Full-time
- Continuous improvement
- Travel
- Organisational skills
6d
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
IT Support Engineer
RG Computers —Penicuik
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Work from home
Quick apply
13d
IT Technician
School Talent —Edinburgh
- £29,206 - £32,972 a year
- Windows
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
13d
IT Administrator
St Mary's Music School —Edinburgh
- £32,916 - £36,309 a year
- Full-time
- Human resources
- IT
- In-person
Quick apply
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
9d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Technology Support Analyst (REQ02905)
Bield Housing and Care —Edinburgh
- £28,435 - £31,419 a year
- Monday to Friday
- Data analysis skills
- Windows
- Travel
- Employee assistance programme
6d
Service Desk Analyst
Qualifications Scotland —Dalkeith
- £28,921 - £31,211 a year
- Full-time
- Annual leave
7d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Tier 2 Escalation Specialist
Smartsheet —Edinburgh
- Remote
- CRM software
- Salesforce
- Java
- Flexitime

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1st/2nd Line Support Technician

Entire IT Solutions
Edinburgh

Quick apply

Job details

Permanent | Graduate | Full-time | Apprenticeship
£24,000 - £28,000 a year
9 days ago

Benefits

Company pension

Qualifications

Microsoft Windows Server
Azure
Operating systems
Customer service
GCSE
LAN
Windows
Technical support
Microsoft Office
VoIP
Computer hardware
IT support
Computer networking
DNS
SharePoint
Mac OS
IT
Communication skills
Active Directory
Help desk

Full job description

About the Role
We’re looking for a reliable and motivated IT Support Technician to join a growing and fast-paced IT services and Telecoms provider. This is a varied, hands-on role supporting a wide range of business clients across different industries.

No two days are the same—you’ll be involved in everything from day-to-day support issues through to project work, infrastructure upgrades, and security improvements.

Key Responsibilities

Respond to support requests via phone, email, and ticketing system
Provide 1st/2nd line support across a range of client environments
Troubleshoot hardware and software issues (Windows, Mac OS, etc.)
Support Windows Server environments and Active Directory (users, permissions, policies)
Manage Microsoft 365 / Office 365 accounts and permissions
Assist with LAN/WAN networking, DNS, and connectivity issues
Install and support 3CX VoIP systems
Support and maintain backup and disaster recovery solutions
Assist with cyber security measures (MFA, endpoint protection, email security, patching)
Work alongside senior engineers on installations and project work
Escalate complex issues where required while maintaining ownership

Skills & Experience

Solid understanding of computer networking and troubleshooting
Strong knowledge of computer hardware and general IT systems
Experience with Windows Server environments
Familiarity with Active Directory and user management
Hands-on experience with Microsoft 365 (Exchange, SharePoint, Teams, Entra ID/Azure AD)
Understanding of DNS, LAN configurations, and general networking principles
Basic knowledge of Mac OS support
Previous experience in a helpdesk or IT support role preferred
Experience with VoIP (3CX) is beneficial but not essential

What We’re Looking For

Strong problem-solving skills and attention to detail
Good communication skills with non-technical users
A proactive attitude and willingness to learn
Ability to work both independently and as part of a team

What You’ll Get

28 days holiday
Optional pension scheme
Clear progression opportunities after probation
Exposure to a wide range of technologies and real-world environments
A small, close-knit team where you’ll make a genuine impact

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Pay: £24,000.00-£28,000.00 per year

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in edinburgh, sct

1st/2nd Line Support Technician

EUC Engineer

Onsite Technical Services

IT Support Engineer

Deskside Support Engineer (Edinburgh)

NOC Analyst

IT Desktop Support - Healthcare - Edinburgh

Technical Support Engineer

NOC Analyst (10pm-6am)

IT Support Engineer

IT Technician

IT Administrator

Sonata Application Support Engineer

IT Service Desk Analyst - Edinburgh

Technology Support Analyst (REQ02905)

Service Desk Analyst

IT Support Apprentice

IT Support Apprenticeship

Customer Support Exec. (B2B SaaS)

Tier 2 Escalation Specialist

I want to receive the latest job alerts for technical support in edinburgh, sct

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