Technology infrastructure manager Work, Jobs in Edinburgh, Sct (with Salaries)

Manager of Network Engineering - UK
ABACUS —Edinburgh
- Writing skills
- Analysis skills
- Presentation skills
Quick apply
Service Manager - Managed Services
Mercury Hampton Ltd —Edinburgh
- £45,000 - £60,000 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
- Annual leave
Quick apply
Senior Land Referencer
Landmark Information Group —Edinburgh
- Full-time
- Hybrid work
- Quality control
- Mentoring
- Organisational skills
- Free parking
Quick apply
5h
Information Management Advisor (Contractor)
Red Rock Renewables —Edinburgh
- Hybrid work
- Bachelor's degree
- SharePoint
- Communication skills
Grid Manager – Onshore Renewables
Public Sector Resourcing —Edinburgh
- Full-time
- Engineering
- Electrical Engineering
- Annual leave
Project Manager
National Gas —Livingston
- £55,500 - £65,500 a year
- Full-time
- Engineering
- Travel
- Contracts
5d
Site Manager
Elements Solutions Inc —Glenrothes
- From £77,000 a year
- Engineering
- Bachelor's degree
- Continuous improvement
Service Delivery/Transition Manager- Edinburgh or Bristol
FDM Group —Edinburgh
- Hybrid work
- Continuous improvement
- Organisational skills
- Financial services
- Annual leave
7d
HSE Project Coordinator (UK)
Nadara —Edinburgh
- Full-time
- Engineering
- Travel
- Organisational skills
Technical Asset Manager (Wind)
BayWa r.e. —Edinburgh
- Full-time
- Customer service
- Engineering
- Data analysis skills
- Employee assistance programme
- Employee discount
Cleaning and External Services Team Leader
ABM UK —Edinburgh
- Full-time
- Team management
- Cleaning
- Training & development
- Employee discount
Quick apply
3d
Senior Infrastructure Engineer (Database Development)
Companies House —Edinburgh
- £41,509 - £52,509 a year
- Full-time
- Presentation skills
- Annual leave
3d
Senior IT Engineer
Texaport —Edinburgh
- £45 - £65 an hour
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Annual leave
Quick apply
Business Development Manager
IPSUM —Livingston
- Full-time
- Hybrid work
- CRM software
- Research
- Business development
- Annual leave
Quick apply
Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Business development
- AWS
- Agile
Project Manager (Development)
EdinburghAirport —Edinburgh
- £43,915 a year
- Full-time
- Management
- Leadership
- Negotiation
7d
Project Manager (Development)
Edinburgh Airport —Edinburgh
- £43,915 a year
- Full-time
- Management
- Business development
- Leadership
- Free parking
- Employee assistance programme
7d
Technical Specialist (Virtual Desktop)
Sky —Livingston
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- In-person
- Employee discount
8d
Renewable Energy Professionals
AECOM —Edinburgh
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
Assistant Project Manager Construction
Babcock International —Dunfermline
- Full-time
- Engineering
- Annual leave

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Manager of Network Engineering - UK

ABACUS -
Edinburgh

Quick apply

Job details

Qualifications

Technical troubleshooting
ITIL Certification
CCNP
Stakeholder collaboration
Client engagement
IT team management
Stakeholder liaison
Writing skills
CCNA
JNCIA
IT service management
Network infrastructure
Firewall
Analysis skills
Presentation skills
Bachelor's degree
Continuous improvement
Continuous improvement cycles oversight
Team management
Major incident coordination
Professional development mentoring
Multidisciplinary collaboration
Training & development
Network monitoring
Leadership
Operations leadership experience
Time management
VPN

Full job description

Job Summary

As the Network Engineering Manager, you will lead the day-to-day operations of the UK Network Engineering team, ensuring the delivery of reliable, secure, and high-quality managed network services to our clients. You will be responsible for developing and maintaining operational standards, driving service excellence, managing escalations, and fostering a high-performing engineering culture.

This role combines technical leadership, operational management, client engagement, and people development. You will work closely with internal stakeholders, clients, and senior leadership to ensure network services are delivered in accordance with established service levels, security requirements, and business objectives.

The successful candidate will possess strong leadership skills, a customer-focused mindset, and extensive experience managing network operations within a Managed Service Provider (MSP/MSSP) environment.

Key Responsibilities

Lead, mentor, and develop EMEA based team of Network Engineers, fostering accountability, collaboration, and continuous improvement.
Oversee the delivery of managed network services, ensuring SLA compliance, operational excellence, and high levels of client satisfaction.
Act as the primary UK based escalation point for major incidents, critical client issues, and operational risks while providing clear communication to stakeholders.
Drive adherence to established processes, standards, change management procedures, and documentation requirements.
Support architectural reviews, project implementations, and technology lifecycle management while ensuring solutions align with client requirements, security standards, and best practices.
Collaborate with cross-functional teams, leadership, and clients to support business objectives and service excellence.
Provide technical and operational oversight for network infrastructure, security, monitoring, and lifecycle management activities while promoting continuous technical development within the team.
Support workforce planning, resource allocation, recruitment, onboarding, and professional development of team members.
Review operational metrics, ticket quality, utilization, and team performance to identify trends and opportunities for improvement.
Participate in an on-call management rotation and provide leadership support during major incidents and service-impacting events as required.

Skills

Strong leadership and team management skills.
Excellent communication and stakeholder management abilities.
Strong analytical, troubleshooting, and decision-making skills.
Ability to operate effectively in a fast-paced managed services environment.
Strong organisational and time management capabilities.
Customer-focused approach with a commitment to service excellence.
Experience managing competing priorities and operational risk.
Ability to influence and collaborate across multiple teams and business functions.
Strong documentation, reporting, and presentation skills.

Technical Knowledge

Experience with the following technologies is highly desirable:

Enterprise routing and switching
Firewalls (Fortinet, Palo Alto, Cisco, Check Point, or equivalent)
Cloud networking (Azure, and AWS)
VPN technologies and remote access solutions
Network monitoring and observability platforms
Wireless networking solutions
Network security principles and best practices

Qualifications

Minimum 5 years of experience in a Network Engineering role within an MSP or MSSP environment.
Minimum 2 years of experience leading or managing a technical team.
Experience managing global or distributed engineering teams.
Demonstrated experience managing operational service delivery and escalations.
Experience working with SLAs, KPIs, reporting, and service governance.
Proven ability to manage multiple priorities and stakeholders.
Bachelor's degree preferred
Industry certifications such as below are a plus
- CCNA, CCNP, JNCIA/JNCIP
- NSE/FCP (Fortinet)
- PCNSA/PCNSE
- Azure Network Engineer Associate
- ITIL Foundation or higher

What We Are Looking For

A positive, proactive, and solution-oriented leader.
Someone who takes ownership and drives outcomes.
A collaborative team player who leads by example.
A continuous improvement mindset with a passion for developing people and improving services.
A strong advocate for customer experience and operational excellence.

Benefits of Working at Abacus

Exposure to a diverse range of enterprise networking and security technologies.
Opportunity to work alongside highly skilled engineers and technical leaders.
Competitive salary and performance-based incentives.
Comprehensive benefits package.
Ongoing professional development, training, and certification opportunities.
Hybrid and flexible working opportunities (where applicable).
Supportive, collaborative, and inclusive workplace culture.
Career progression opportunities within a growing managed services organisation.

Quick apply

Refine Your Search

technology infrastructure manager jobs in edinburgh, sct

Manager of Network Engineering - UK

Service Manager - Managed Services

Senior Land Referencer

Information Management Advisor (Contractor)

Grid Manager – Onshore Renewables

Project Manager

Site Manager

Service Delivery/Transition Manager- Edinburgh or Bristol

HSE Project Coordinator (UK)

Technical Asset Manager (Wind)

Cleaning and External Services Team Leader

Senior Infrastructure Engineer (Database Development)

Senior IT Engineer

Business Development Manager

Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation

Project Manager (Development)

Project Manager (Development)

Technical Specialist (Virtual Desktop)

Renewable Energy Professionals

Assistant Project Manager Construction

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