Client onboarding Work, Jobs in Edinburgh (with Salaries)

Customer Support Agent
Modulr Finance —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Gym membership
Client Services Associate
Seven Investment Management —Edinburgh
- Microsoft Word
- Microsoft Excel
- Microsoft Office
7d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Business Support Assistant, Edinburgh
Hampden Bank —Edinburgh
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Client Services Associate (Graduate)
Seven Investment Management —Edinburgh
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Compliance Onboarding Analyst
Modulr —Edinburgh
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Customer Success Manager
Castillo and Pineyro Advisory Group —Edinburgh
- £35,261 - £52,250 a year
- Full-time
- CRM software
- Salesforce
- Financial services
Quick apply
3h
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Associate Relationship Manager - Mid Corporate
Lloyds Banking Group —Edinburgh
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
9d
Client Contracting Associate
BlackRock Investments —Edinburgh
- Hybrid work
- IT
- Financial services
- In-person
- Work from home
Sales Development Representative
N-able —Edinburgh
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee stock purchase plan
- Annual leave
Wealth Management Administrator
RGH‑Global Limited —Edinburgh
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Communication skills
4d
Trainee Operations Manager
Open Alliances Group Ltd —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Flexitime
Quick apply
2h
Client Programme Manager
Burges Salmon —Edinburgh
- Business development
- Continuous improvement
- Time management
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Advisory Consultant - Procurement
AECOM —Edinburgh
- Full-time
- Hybrid work
- Management
- Communication skills
Hospitality Procurement Lead
triSaaS (Enhance) —Edinburgh
- Full-time
- Hospitality
- Management
- Analysis skills
- Free parking
- Sick pay
Quick apply
8d
Operations delivery lead - Pension
SECCL —Edinburgh
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Leadership
- Tax experience
- Employee discount
Operations Manager, Edinburgh
Pass the Keys —Edinburgh
- £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- Organisational skills
- Flexible schedule
Quick apply
Account Manager - UK Adviser Sales Business Development (Edinburgh based)
BlackRock Investments —Edinburgh
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Work from home

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Customer Support Agent

Modulr Finance -
Edinburgh

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company events
Private medical insurance
Gym membership

Qualifications

Complaint handling
Technical support

Full job description

Edinburgh, UK

Full-time

In office 4 days/week

Are you curious and excited by experimentation?

Do you want to keep learning and developing while gaining hands-on experience in embedded payments?

Do you want to play a key role in delivering a world-class customer experience?

If so, we would love to hear from you!

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

What You’ll Do

Respond to customer enquiries via web, email, phone, and other channels, ensuring timely and effective resolution.

Investigate and diagnose issues using company and online resources, maintaining accurate communication and issue logs.

Collaborate with your team to continuously improve the quality of service provided to customers.

Take ownership of the customer experience, seeing complex issues through to resolution.

Work flexibly between 8am and 6pm, Monday to Friday (35-hour week), with 24/7 out-of-hours support on a rota basis (1 week in 6).
Contribute ideas and share knowledge to help improve processes and customer outcomes.

Who You Are

What you’ll need:

A curious mindset and proactive approach to problem-solving.

Experience supporting customers via phone and email.

Confidence in communicating with customers and tailoring your style to different audiences.

High attention to detail and ownership of the customer experience.

Nice to haves:

Experience providing 1st line technical support or troubleshooting technology products.

Complaint handling experience.
Academic background in finance, technology, or business, or European language skills/experience with overseas clients.

What We Offer You

Share Options – Company Share Option Plan (CSOP).

Bonus – Annual discretionary bonus based on company and individual performance.

Flexible benefits – £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental, etc.

Wellbeing app – Confidential, on-demand access to therapy, coaching, and more.

Holidays – 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays; you choose the rest.

Learning opportunities – Two-day onboarding (ModStart) and ongoing development support.

Company-wide events – Participate in collaborative and engaging events.
Bike to work / E-bike scheme

ModInclusion

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

Apply Now

Refine Your Search

client onboarding jobs in edinburgh

Customer Support Agent

Client Services Associate

Customer Service Centre Agent

Business Support Assistant, Edinburgh

Client Services Associate (Graduate)

Compliance Onboarding Analyst

Customer Success Manager

Customer Support Exec. (B2B SaaS)

Associate Relationship Manager - Mid Corporate

Client Contracting Associate

Sales Development Representative

Wealth Management Administrator

Trainee Operations Manager

Client Programme Manager

Helpdesk Team Leader

Advisory Consultant - Procurement

Hospitality Procurement Lead

Operations delivery lead - Pension

Operations Manager, Edinburgh

Account Manager - UK Adviser Sales Business Development (Edinburgh based)

I want to receive the latest job alerts for client onboarding in edinburgh

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