Time Type: Full time
Worker Type: Employee
The purpose of this role is to analyse business needs, document requirements, manage stakeholders, and support testing processes to ensure successful solutions are delivered.
Senior Business Analyst - Finance & Actuarial
We have several new and exciting opportunities to join QBE as a Senior Business Analyst, partnering closely with business and technology teams with a strong focus on Finance & Actuarial.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
As a Senior Business Analyst, you will act as the critical link between business stakeholders and technology teams, translating requirements into practical, value-driven solutions. You will partner with the business to elicit and define requirements, provide expert insight, and support the delivery of initiatives that enhance capability and drive measurable outcomes.
Working closely with technology teams, you will support the delivery of system enhancements and contribute to solution design.
Key responsibilities include:
Work with stakeholders to implement business-led change and support business objectives
Serve as a Subject Matter Expert (SME) for key internal stakeholders, ensuring high levels of customer satisfaction are achieved.
Assist in the development of project documentation and best practices.
Support end-users by ensuring thorough understanding of user requirements and providing relevant process documentation.
Collaborate with developers and subject matter experts to develop functional specifications that design and document desired outcome of system enhancement/development
Participate in implementation planning and support successful outcomes.
Complete system and procedure performance testing, providing recommendations for improvement.
Having the right to work in the UK is required for this role. Sponsorship may be considered at QBE’s discretion.
About you
Background in insurance is essential
Finance / Actuarial experience, particularly exposure to regulatory environments or Finance transformation initiatives is advantageous
Ability to translate business needs into technical requirements and user stories
Strong stakeholder management and communication skills
A mindset that challenges the status quo and proposes new ideas
Experience working closely with technology/delivery teams
Workable understanding of process integrated with technology systems in an 'agile' framework.
Strong organisational skills — able to manage multiple deliverables
Business analysis, technical analysis, and process improvement experience,
Broad level of understanding in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation.
Data analysis experience.
Process mapping experience.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!
Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
To learn more about our achievements, click here
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills:
Analytical Thinking, Business Case Development, Business Process Analysis, Communication, Critical Thinking, Customer Service, Intentional collaboration, Managing performance, Operations Management, Process Improvements, Project Delivery, Risk Management, Stakeholder Management, Strategic Planning, Waterfall Model
How to Apply:
To submit your application, follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
