Membership representative Work, Jobs in Elstead, Sry (with Salaries)

Witness and Victim Engagement Support Programme Manager
Police Federation of England and Wales —Leatherhead
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Streetworks Coordinator
SSE —Reading
- £40,525 - £48,427 a year
- Customer service
- Organisational skills
- Communication skills
- Employee discount
13d
Principal Licensing Officer
Horsham District Council —Horsham
- £45,091 - £54,495 a year
- Nights as needed
- Hybrid work
- Organisational skills
- IT
- Business
- Annual leave
- Employee discount
6d
Associate – Private Client
Stevens & Bolton —Guildford
- Business development
- Organisational skills
- Communication skills
10d
Commercial Officer
Leonardo UK Ltd —Reading
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- IT
- Flexible schedule
- Referral programme
2h
Dental Sales Representative
IQVIA —Reigate
- Sales
- Business development
- Driving
- Employee discount
- Gym membership
8d
Planning and Delivery Coordinator to the National Secretary
Police Federation of England and Wales —Leatherhead
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
8d
Quality Improvement Lead / Manager
Leonardo UK Ltd —Reading
- £60,000 - £88,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Business
- Communication skills
- Flexible schedule
- Referral programme
Business Development Representative - Brighton and Crawley
AG Barr —Crawley
- £26,500 - £27,800 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
2d
Sourcing Business Partner
AWE —Reading
- £47,760 - £65,000 a year
- Full-time
- Hybrid work
- English
- Maths
- Project management
- Annual leave
- Employee assistance programme
Virtual Key Account Manager
IQVIA —Reading
- Remote
- Sales
- No degree
- Negotiation
- Employee discount
Development Delivery Manager - South
SNG (Sovereign Network Group) —Basingstoke
- £51,000 - £62,000 a year
- Full-time
- Contracts
- Communication skills
6d
Virtual Dental Key Account Manager
IQVIA —Reading
- Remote
- Sales
- No degree
- IT
- Employee discount
- Gym membership
Senior Theatre Practitioner - Scrub (SFA)
Nuffield Health —Guildford
- £45,000 a year
- Weekend availability
- Employee discount
- Gym membership
Field Service Engineer
AVI-SPL —Farnborough
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
School Bus Driver
St Johns Beaumont —Old Windsor
- £15 an hour
- Part-time
- Childcare
- Maintenance
- Working with children
- Free parking
- Employee assistance programme
Quick apply
Senior Theatre Practitioner Scrub - SFA
Nuffield Health —Guildford
- £47,000 a year
- Full-time
- Employee discount
- Gym membership
Network Services Assistant Engineer - Highways & Traffic Services
Reading Borough Council —Reading
- £39,152 - £44,075 a year
- Weekend availability
- Hybrid work
- AutoCAD
Technician (Roads)
WSP —Guildford
- Part-time
- Hybrid work
- AutoCAD
- Microsoft Excel
- C++
- Flexitime
- Work from home
Sales and Senior Sales Executives
LA Micro —Bracknell
- Full-time
- Serving
- Sales
- IT
- Life insurance

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Witness and Victim Engagement Support Programme Manager

Police Federation of England and Wales -
Leatherhead

Quick apply

Job details

Full-time
£45,000 - £50,000 a year

Benefits

Free parking
On-site gym
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Gym membership
On-site parking

Qualifications

Microsoft Office
Communication skills

Full job description

Description

The Witness and Victim Engagement Support Programme Manager (WAVES) will act as the central point of contact for the programme, providing oversight and coordination to ensure consistent and effective delivery of the programme across PFEW’s 43 branches. They will be responsible for ensuring that PFEW complies with the WAVES policy and the effective implementation of this throughout the branch network.

This role is responsible for launching the WAVES, embedding the policy framework, and maintaining programme governance. The post holder will oversee the system of case referrals, ensure arrangements exist for the secure handling of sensitive information, and monitor outcomes to guarantee fairness, trust, and confidentiality. They will play a key role in programme development, incorporating member and representative feedback to ensure WAVES remains responsive, effective, and up to date.

Key Responsibilities

Lead the launch and implementation of the WAVES across all branches ensuring the policy framework is followed.
Work alongside the Learning and development team to oversee the roll-out of training to representatives and case handlers (training is delivered by Learning and Development team) to ensure adequate trained representatives at each branch.
Maintain programme policies and procedures, ensuring alignment with regulatory changes and good practice.
In exceptional cases only, be the escalation point for branches and members to resolve casework allocation decisions to ensure the confidence of the member in support and representation arrangements is maintained.
Monitor and review casework across branches to ensure fairness, consistency, and effective support.
Track case volumes and distribution, escalating risks relating to capacity or workload.
Produce regular reports on caseload trends, programme activity, performance outcomes and recommendations for improvements.
Promote continuous improvement and share good practice across branches.
Build programme capacity to meet increased demand, where required.
Uphold PFEW’s ethical wall, safeguarding impartiality and preventing conflicts of interest.
Ensure compliance with confidentiality, data protection, and safeguarding requirements at all times.
Foster trust with members through professional, empathetic, and impartial case handling.
Build and manage relationships with Branch Secretaries.
Manage the centralised victim and witness reporting function.
Provide a centre of expertise to branches on the operation of the policy and appropriate advice and support arrangements for victims and witnesses.
When and if required, identify, recruit and manage additional resource for the WAVES central team ensuring an efficient and effective department.

Skills, Knowledge and Expertise

Experience in casework management, programme coordination, or oversight in sensitive/confidential environments.
Demonstrated ability to handle highly confidential information with integrity and discretion.
Strong organisational, attention to detail, problem solving skills, with experience coordinating workload across multiple teams or locations.
Excellent interpersonal and communication skills, with the ability to build trust and influence stakeholders.
Proven ability to work within professional boundaries and uphold ethical requirements.
High level of accuracy and attention to detail in record-keeping and reporting. Expereince of working with and analysing sets of data.
Proficiency in case management systems and Microsoft Office applications.
Experience of working with victims, witnesses, or vulnerable individuals.
Knowledge of trauma-informed approaches would be an advantage.
Familiarity with criminal justice system, policing environments, membership organisations, or trade unions would be an advantage.
Experience of launching large-scale programmes or initiatives in comparable organisations would be an advantage.

Please note that these duties and responsibilities are not exhaustive and may be changed

from time to time in line with the reasonable requirements of the Police Federation and as
directed by the line manager, on behalf of the CEO/Director.

Benefits

We offer multiple benefits to our HQ employees including: working flexibly, hybrid working, competitive salary, private healthcare, enhanced pension contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

About Police Federation of England and Wales

The Police Federation of England and Wales is the staff association representing 150,000 police officers and special constables up to and including the rank of chief inspector. We have a statutory obligation to ensure the views of our members are accurately relayed to government, opinion formers and key stakeholders. To ensure this we measure the work we do and what we seek to achieve against our organisational aims and objectives.

Quick apply

Refine Your Search

membership representative jobs in elstead, sry

Witness and Victim Engagement Support Programme Manager

Streetworks Coordinator

Principal Licensing Officer

Associate – Private Client

Commercial Officer

Dental Sales Representative

Planning and Delivery Coordinator to the National Secretary

Quality Improvement Lead / Manager

Business Development Representative - Brighton and Crawley

Sourcing Business Partner

Virtual Key Account Manager

Development Delivery Manager - South

Virtual Dental Key Account Manager

Senior Theatre Practitioner - Scrub (SFA)

Field Service Engineer

School Bus Driver

Senior Theatre Practitioner Scrub - SFA

Network Services Assistant Engineer - Highways & Traffic Services

Technician (Roads)

Sales and Senior Sales Executives

I want to receive the latest job alerts for membership representative in elstead, sry

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