Senior technical support Work, Jobs in Eltham, Gtl (with Salaries)

Senior AV and IT Support Officer
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Agile
- IT
- Annual leave
- Employee assistance programme
9d
Senior LMS Analyst
Metropolitan Police —Sidcup
- £60,400 - £65,886 a year
- Full-time
- Management
- English
- Supervising experience
7d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Senior Policy Advisor, Technical Negotiations and 6G
Department for Science, Innovation & Technology —London
- £44,620 - £52,090 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- English
- In-person
- Annual leave
- Life insurance
Quick apply
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Senior Technical Programme Manager (Senior TPM)
Reward Gateway —London
- £120,000 - £140,000 a year
- Full-time
- Hybrid work
- PMP
- AWS
- APIs
Quick apply
6d
Technical Risk Adviser
MI6 - Secret Intelligence Service —London
- £75,882 - £94,754 a year
- Part-time
- Presentation skills
- Annual leave
11d
Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
Monitoring & Due Diligence Senior Coordinator
Better Cotton —London
- £51,564 a year
- Full-time
- Hybrid work
- English
- Project management
- Bachelor's degree
- Annual leave
Technical Architect
Anthropic —London
- £180,000 - £225,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Flexible schedule
Support engineer
WRITER —London
- £112,000 - £167,000 a year
- Full-time
- Hybrid work
- AWS
- APIs
- Communication skills
- Annual leave
10d
Senior Technical Project/Program Manager
Unity Technologies GmbH —London
- £65,000 - £108,400 a month
- English
- Annual leave
- Employee assistance programme
11d
Head of Record Review Team
Ministry of Justice —London
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Project management
- Presentation skills
- Annual leave
- Employee discount
Paraplanner
Enver Wealth Management —London
- £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Financial services
- Work from home
Quick apply
Band 3 Nuclear Protective Security Inspector
Office for Nuclear Regulation —London
- £71,196 - £81,794 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Relocation assistance
- Annual leave
7d
Senior Operations Interface Manager
Network Rail —London
- £71,163 - £86,801 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Employee discount
4d
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
Chief Technology Officer
OFGEM —London
- £81,000 - £117,800 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- IT
- Flexible schedule

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Senior AV and IT Support Officer

University College London -
London

Apply Now

Job details

Permanent | Full-time
£43,981 - £52,586 a year
9 days ago

Benefits

Cycle to work scheme
On-site gym
Season ticket loan
Annual leave
Company pension
Employee assistance programme

Qualifications

UX
Agile
IT

Full job description

Ref Number

B01-05477

Professional Expertise

IT and Digital

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

£43,981-£52,586

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

Closing Date

23-Jul-2026

About us

UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to
take on the hardest global challenges. The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-
related services to over 50,000 staff and students of UCL and associated institutions. Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research. Within ISD, this post is in the IT Service and Operations department which manages the infrastructure and data platforms which underpin UCL's central IT services, including data centres, cloud compute and storage platforms, networks, telephony, communications and collaboration and enterprise applications. In addition, IT Service and Operations provides an End-to-end Service Management capability, ensuring UCL's IT services are relevant, responsive and resilient.

About the role

The purpose of the AV and IT Support Officer role is to provide prompt, in-depth, customer-focused 2nd line support to staff, students and honorary

contract holders.

The post holder will provide field, phone and remote based support of UCL Managed Desktop, desktops/laptops, mobile devices, networking equipment, audio visual equipment, multimedia equipment, video conferencing, specialist equipment and other peripherals used by academic staff, administrative staff and students.

The post holder will form part of a medium sized team and will be expected to work within virtual teams across other parts of the ISD.

About you

Provide prompt, customer-focused 2nd line IT support to staff, students, and honorary contract holders.
Deliver field-based, telephone, and remote support for IT incidents and service requests.
Support, troubleshoot, and maintain UCL Managed Desktop environments.
Install, configure, and support desktop computers, laptops, and mobile devices.
Diagnose and resolve issues with networking equipment and connectivity.
Set up, maintain, and troubleshoot audio-visual (AV) equipment.
Support multimedia systems and video conferencing technologies.
Maintain and support specialist equipment used by academic and administrative staff.
Install, configure, and troubleshoot IT peripherals, including monitors, docking stations, and other connected devices.
Respond to and resolve hardware, software, network, and AV-related technical issues efficiently.
Provide high-quality customer service while ensuring timely resolution of support requests.
Work collaboratively within a medium-sized IT support team to deliver effective IT services.
Contribute to cross-functional virtual teams across the Information Services Division (ISD) to support wider organisational objectives.
Ensure users receive reliable technical support with minimal disruption to teaching, learning, and administrative activities.

What we offer

Standard UCL Benefits:

41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
Option to purchase 5 additional days’ annual leave
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme, season ticket loan, and immigration loan
Relocation support for eligible posts
On-site nursery and gym
Enhanced maternity, paternity, and adoption pay
Staff Support Service (employee assistance programme)
Discounted medical insurance

Full details: UCL Rewards and Benefits.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.

Read more: UCL Equality, Diversity and Inclusion.

Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy

Apply Now

Refine Your Search

senior technical support jobs in eltham, gtl

Senior AV and IT Support Officer

Senior LMS Analyst

Training and Support SME (Military)

Senior Policy Advisor, Technical Negotiations and 6G

Senior Technical Support Manager

Technical Support Engineer II, Triage & Discovery

Senior Technical Programme Manager (Senior TPM)

Technical Risk Adviser

Senior IT Support Technician

Monitoring & Due Diligence Senior Coordinator

Technical Architect

Support engineer

Senior Technical Project/Program Manager

Head of Record Review Team

Paraplanner

Band 3 Nuclear Protective Security Inspector

Senior Operations Interface Manager

PMO Manager

Technical Support Associate - London

Chief Technology Officer

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