Inflight standards manager Work, Jobs in England (with Salaries)

Cabin Crew Base Executive
Cathay Pacific —London
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
7d
Materials Controller
dnata —Luton
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Referral programme
Internal Audit Manager – Transformation and Change Risks
Metro Bank PLC —Holborn
- Hybrid work
- Financial services
Team Supervisor (Transport) - Nights
Dnata —Birmingham
- Weekend availability
- English
- Supervising experience
- Continuous improvement
- Referral programme

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Materials Controller
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inflight standards manager jobs near england

Cabin Crew Base Executive

Cathay Pacific -
London

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Job details

Permanent
7 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Employee relations case handling
Computer literacy
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Performance management
Team motivation leadership
Communication skills
Rota coordination

Full job description

Cathay Pacific

Administrative & Operational Support

Inflight Service Delivery Department

Permanent

London, UK

Application deadline: 29 Aug 2026

Company Description

Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business – Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.

Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world’s leading international aviation centres.

Role Introduction

At Cathay, we are seeking a proactive and organised individual to join our office-based team as a Cabin Crew Base Executive.

In this role, you will play a key part in managing our Cabin Crew Base performance, roster preparation, scheduling, pre-flight planning and personnel administration while ensuring clear communication and engagement with our Cabin Crew community and all other related departments.

If you’re organised, proactive, thrive in a fast-paced environment and passionate about people, we’d love to hear from you!

Key Responsibilities

Relationship Management and Communication

Take a proactive role in strengthening the bonds between cabin crew and management
Help to build and maintain strong working relationships with the base cabin crew community and office teams
Be a source of support and guidance for local cabin crew to enable them to adapt to the changing business and operational environment

Performance Management

Help to enhance the performance standard of cabin crew through positive reinforcement and recognition in order to drive a high performing culture
Provide regular feedback, counselling and support to cabin crew for the setting of goals and developmental plans
Conduct first stage investigations for passenger complaints, punctuality, uniform and grooming infractions and grievances and disciplinary meetings with the Manager
Monitor cabin crew performance records, provide coaching as necessary to ensure communication of high/low scores

Administration and Workforce Planning

Ensure the integrity of Cathay Pacific cabin safety and security policies and procedures are maintained at all times
Monitor the day to day operation and oversee general base office administration
Interact with crew, issue notices via email or bulletin board with regards to inflight services, crew administration and base specific information

Requirements

Educated to tertiary level with completion of a recognised Human Resource qualification
3-5 years relevant work experience in a Cabin Crew and/or Operational environment
Knowledge of the Cabin Crew community as well as Aviation Safety and Service standards
Computer literate with the ability to use MS Office. Word, Excel and PowerPoint
A committed and effective team player with strong interpersonal skills and the ability to work independently
Excellent communication skills with the aptitude to solve problems and provide solutions
A highly flexible individual who can meet the operational needs of the role and function

Please note that this is not a Cabin Crew flying position.

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only.

Apply Now

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inflight standards manager jobs in england

Cabin Crew Base Executive

Materials Controller

Internal Audit Manager – Transformation and Change Risks

Team Supervisor (Transport) - Nights

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