Senior it technician Work, Jobs in Epping, Ess (with Salaries)

IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
IT Support Technician III
Cosmetic Physician Partners —London
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- Annual leave
Quick apply
Senior Data Center IT Technician
Nebius —Harlow
- English
- Computer networking
Quick apply
Senior IT Technician
Motorway —London
- Full-time
- Hybrid work
- Google Suite
- Mentoring
- Employee assistance programme
Quick apply
Senior Technician, IT Infrastructure
Ryan, LLC —London
- Full-time
- Bachelor's degree
- No degree
- Travel
- Gym membership
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Mentoring
- SharePoint
- In-person
ICT and Reprographics Technician
Harris Federation —London
- £32,535 - £33,012 a year
- SharePoint
- Communication skills
- School
- Annual leave
13d
Managed Services Technician
Exponential-e —London
- Computer literacy
- Computer networking
- Referral programme
Quick apply
Sr Technician, Site Services
ABACUS —London
- Continuous improvement
- Travel
- Mentoring
Quick apply
7d

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IT Support Technician III
Cosmetic Physician Partners —London
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IT Coordinator/ Helpdesk Technician

THE·TEAM -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Azure
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
iOS
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Android
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Mac OS
IT incident logging
Microsoft Azure
Active Directory
Intune
Help desk
Mobile devices
VPN

Full job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .

Supporting over 3500 people globally across a number of agencies and sites, you will be one of the first points of contact for 1st and 2nd line issues, conducting initial assessment, research and resolution of requests regarding hardware, software and infrastructure components. Your enthusiastic and approachable manner will help you be a key member of the IT Support team, which allows users to approach you directly to discuss and demonstrate their issues first hand .

WHAT YOU WILL BE DOING

Take initial telephone or email inquiries and troubleshooting and manage hardware, software or network problems
Log call / walk-up activity
Range of administration duties. Including, but not exclusively; logging tickets in our ticketing system, tagging hardware in our hardware management system, logging and keeping track of hardware repairs and hardware assignments
Assisting with office moves and a wide range of other possible projects
Resolve more complex issues requiring detailed systems and applications knowledge
Recognise and escalate more difficult problems to Tier 3 support
Install operating system software, patches and upgrades
Analyse , troubleshoot and resolve hardware, software and network issues
Configure, optimise and monitor operating system software and servers
Liaise with suppliers to organise repairs and other admin.
Assist with and support on-site and remote Events

THE SKILLS AND EXPERIENCE YOU NEED

Experience of the following systems and processes are highly beneficial:
Fresh Service ticketing system, including back-end development
Active Directory/Windows, Exchange Online, Azure and Office 365 Administration
Mobile Device Management platforms (Intune, Kandji )
Large format printers
Remote/Mobile access facilities: RDP, Outlook Web Access, VPN
Dell/Apple/Windows Surface Hardware
Mainly iPhone/iOS but some Android mobile phones
Apple Macs running variety of OS
Box.com for file storage and management
O365 Desktop Tools (Outlook, Word, Excel, etc )
Network Infrastructure Understanding and Troubleshooting
Server Management / Patch Management
Backup / Restore (Tape, Virtual)

The successful individual will have the following attributes:

Enthusiastic approach to problem solving
Communication: Telephone manner, email, and face to face
Flexible approach to tasks
Speaking with non-technical people, from junior positions to the most senior
Team Player: Always happy to help others whenever and wherever needed
Reliability: Due to the small and busy nature of the team we need to be able to depend on people to be on time, with exemplary attendance

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Apply Now

Refine Your Search

senior it technician jobs in epping, ess

IT Coordinator/ Helpdesk Technician

IT Support Technician III

Senior Data Center IT Technician

Senior IT Technician

Senior Technician, IT Infrastructure

Service Desk Analyst

IT Incident Management & Resolution Engineer

ICT and Reprographics Technician

Managed Services Technician

Sr Technician, Site Services

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