Director of operations Work, Jobs in Erith, Gtl (with Salaries)

Head of Back Office Investment Operations
InvestEngine —London
- Hybrid work
- AI
- Leadership
Head of Product Propositions - B2C (Retail)
Collinson —London
- Hybrid work
- Hotel
- Analysis skills
- Communication skills
Head of Strategic Growth, U.K.
Rhombus Power —London
- Master's degree
- Travel
Director of Strategic Operations
Story Stitchers Digital Ltd —London
- £94,654 - £160,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
Quick apply
1h
Head of Operations - Event Traffic & Crowd Management
The Last Mile —London
- £60,000 a year
- 12 hour shift
- Management
- Microsoft Office
- Supervising experience
Quick apply
13d
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Platform Operations Director
ClearCourse —London
- Full-time
- Hybrid work
- Azure
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
Head of Area Operations
Achieve together —London
- £60,000 a year
- Employee discount
Quick apply
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Director of Engineering Operations
Pars Dogalgaz Engineering Ltd —London
- £130,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
- Relocation assistance
- Flexitime
Quick apply
4d
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
14d
Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
7d
Senior Director, People Operations
Legora —London
- £251,600 - £296,000 a year
- Full-time
- IT
- Leadership
Commercial Director
Pinnacle Group —London
- £100,000 - £120,000 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
4d
Director, Banking Partnerships
Kyriba —London
- £122,850.00 - £155,366.25 a year
- Full-time
- Sales
- English
- Business development
Director of Security Operations
Wave —London
- Up to £190,900 a year
- Remote
- Childcare
- Up to 50% travel
- English
Director of Operations
Richmond Pharmacology —London
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Annual leave
9d
Regional Director
Glendale Countryside Ltd —London
- £60,000 - £70,000 a year
- Full-time
- In-person
- Leadership
- Annual leave
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme

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director of operations jobs near erith, gtl

Head of Back Office Investment Operations

InvestEngine
London

Apply Now

Job details

Qualifications

AI
Leadership

Full job description

About InvestEngine

InvestEngine is everything the modern investor should need — simple, transparent, and built for long-term investing. With over £2 billion invested and a growing customer base, we are scaling a platform designed for automation, efficiency and customer value.

We believe the future of investment operations is AI-powered, system-led and radically lean — not manual, fragmented or spreadsheet-driven.

About the Role

This is not a traditional Head of Operations role.

You will act as the second-in-command to the Operations Director, owning execution, people leadership and the transformation of our back-office operating model.

You will run a regulator-credible operational engine while redesigning it from first principles — removing manual work, eliminating workaround processes and building an AI-enabled back office.

This role requires someone who is motivated to build the future of operations, not optimise legacy processes.

Role Purpose

To run and evolve a high-performing, regulator-credible back-office operation that delivers clean execution, strong controls and scalable processes — while designing and delivering an AI-enabled operating model that removes manual work, reduces risk and improves consistency.

What You’ll Do

Own operational execution & control

Own day-to-day performance of core investment operations
Be accountable for outcomes across:
- CASS reconciliations
- Payments (inbound, outbound, exceptions, controls)
- Trading lifecycle, settlement and failed trade resolution
- Corporate actions processing
Ensure operations run accurately, consistently and without drift
Act as escalation point for operational incidents, driving resolution to root cause

Lead AI-driven transformation of operations

Identify and eliminate manual processes, workarounds and spreadsheet-driven controls
Redesign core workflows using AI and proprietary systems, not patchwork tooling
Partner with Product and Engineering to build an AI-powered back office
Replace repetitive human tasks with automated decisioning, monitoring and exception handling
Deliver measurable outcomes, including replacement of critical workflows and removal of manual steps

Design scalable, system-led processes

Design end-to-end processes with clear ownership, controls and failure modes
Remove unnecessary complexity and redundant controls
Ensure processes are scalable, testable and resilient
Focus on root-cause fixes, not temporary mitigations
Ensure all critical processes are clearly owned and documented

Lead and develop high-performing teams

Lead, develop and retain strong operational teams
Set clear expectations and hold people to high standards
Actively manage performance, including addressing underperformance decisively
Build a strong talent pipeline and succession coverage for key roles
Create a culture of ownership, curiosity and continuous improvement

Own operational risk and regulatory alignment

Ensure operations align with FCA expectations (including CASS, SYSC and Consumer Duty)
Act as a strong first-line owner of operational risk
Produce clear, decision-useful MI for leadership and governance forums
Be able to explain, defend and evidence how operations are controlled

Intellectual Curiosity & Standards

You will:

Constantly ask why to understand root causes and system behaviour
Challenge anything that does not look right, even if it meets policy
Refuse to accept “that’s how we’ve always done it”
Pursue issues to full resolution with persistence and ownership
Be uncomfortable with ambiguity, weak logic and unexplained variance

What We’re Looking For

Essential experience

Senior operational leadership experience in a fintech or digital investment platform
Strong understanding of investment back-office operations, including:
- CASS reconciliations
- Payments
- Trading, settlement and corporate actions
Proven experience designing and improving end-to-end operational processes
Experience working in environments with proprietary or internally built systems
Strong track record of leading and developing high-performing teams

AI & technology mindset

Demonstrated experience using technology to replace, not just improve, operational processes
Clear frustration with manual, spreadsheet-driven or workaround-heavy environments
Evidence of exploring and applying new technologies (including AI) proactively
Strong point of view on what an AI-enabled operations function should look like

How We Work

We are a lean, high-standards team that values ownership, clarity and accountability.
We prioritise outcomes over activity, systems over manual effort, and root-cause thinking over quick fixes.

What We Offer

Impact from day one
You’ll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business.

Room to grow
As we scale, you’ll have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction.

Transparent and open culture
We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business.

Supportive, high-calibre team
Work alongside talented professionals who are experts in their fields — smart, driven, and generous with their knowledge.

Remote first and flexible
Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively.

Our Hiring Process

Introductory call with our Talent team
Gamified cognitive assessment to understand how you think and problem-solve
Competency interview focused on your experience in operational risk and controls
Senior leadership interview to explore alignment with our culture, values, and strategic direction

Apply Now

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director of operations jobs in erith, gtl