Service desk manager Work, Jobs in Euston, Gtl (with Salaries)

IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
Service Reporting Manager
Bell Integration —London
- Computer Science
- Presentation skills
- Bachelor's degree
- Annual leave
Service Delivery Manager (SDM)- Restaurants
NCR —West London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Service Desk Supervisor
InPost UK —Hemel Hempstead
- Management
- Continuous improvement
- Training & development
- Annual leave
Quick apply
6d
Technology Service Desk Analyst
Mountain Warehouse —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
6d
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Senior Service Desk Engineer
Cvent —London
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
Service Delivery Manager
Zenzero Solutions —London
Senior Service Delivery Manager
Zenzero Solutions —London
- Customer service
- Data analysis skills
- Analysis skills
Support Analyst
Palantir —London
- Weekend availability
- Remote
Quick apply
Service Desk Engineer
Dormole —Dartford
- Full-time
- Computer networking
- Communication skills
- Employee assistance programme
2d
Director of Service Delivery
WPP —London
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Service Desk Ops Manager
DXC Technology —London
- Continuous improvement
- Recruiting
- Training & development
Project Manager - Windows 11 Upgrade (Senior Consultant) - London
Pace-XL Limited —London
- £80,000 - £90,000 a year
- PMP
- Leadership
- Annual leave
2nd Line Service Desk Engineer Level 2.
Total IT Technology Solutions Ltd —London
- £32,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
IT Support Engineer
Sensical Services Ltd —London
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
2d
Senior IT Technician
The Premier League —London
- Team management
- Recruiting
- In-person
Quick apply
3d
Service Desk Manager
Redsquid Communications —London
- Full-time
- Continuous improvement
- Team management
- Contracts
Quick apply

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IT Support Manager

Xpansiv -
London

Apply Now

Job details

Full-time
£68,000 - £72,000 a year

Qualifications

Network administration
Authentication
SSO
Technical troubleshooting
Desktop support
TCP
Microsoft Exchange
Microsoft Office Suite
Network infrastructure
Information security
SharePoint
AI
Communication skills
Intune
Mobile devices

Full job description

Xpansiv is the leading infrastructure provider for the energy transition markets.

Our comprehensive platform includes registries, online marketplaces, market execution services, wholesale power solutions, and market data for energy and environmental commodity markets. Trusted worldwide, Xpansiv enables stakeholders to deliver transparent, credible, and auditable environmental claims to address the growing global demand for assurance and accountability on climate action and sustainability performance.

From our founding in 2009 through more than 10 acquisitions, Xpansiv has become a global leader in environmental commodity markets. We are backed by Blackstone and other leading investors.

Position Summary:

We are looking for a highly motivated, experienced individual with a positive “bedside manner” to support our UK operations.

This person will be responsible for leading IT operations for our London office, as part of a global IT team. The scope of responsibilities will include deskside and remote (voice, video, remote assist) support, systems administration, and telephony/conferencing support. You will be based in London, but there will be occasional (reimbursed) travel to our other sites.

Typical workload includes on/offboarding users, installing/upgrading/troubleshooting applications on workstations, coordinating support with third-party software vendors, voice & video support and regular (usage, licensing, access) audits. There will be high-pressure moments supporting trading operations sprinkled in between proactive work to maintain and improve information security (you will work closely with our InfoSec team as well).

The person in this position will also assist with project work which can include provision and deployment of physical and virtual workstations, creation and management of systems configurations and policies and consolidations/migrations of Office and other applications.

Core Requirements & Technical Skills

5+ years of IT Support experience

Strong troubleshooting and support acumen: able to support colleagues whether they are next to you or thousands of miles away

Working knowledge of authentication, SSO, MFA and Conditional Access policies

Demonstrated expererience managing TCP/IP networks, Active Directory, Entra and Intune

Installation, configuration, troubleshooting of PCs, laptops, and telephony equipment (desk and trading phones) , videoconferencing hardware

Provide ad-hoc services such as networking of meeting rooms, backup/contingency sites and setting up rooms for projects or other special business needs.

Demonstrated knowledge and proficiency with diagnosing and troubleshooting issues on both Windows and Mac OS

Microsoft Office 365 management portal including Exchange, Defender, SharePoint, and Teams

Maintain a thorough understanding of IT and service offerings to identify how best to address end user technology needs and incidents.

Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies (Android /iOS).

Understand the Firm's business and organisation sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel.

Knowledge and experience with Azure, Refinitiv, Bloomberg, CrowdStrike, Cloud 9 are highly desirable.

Comfort, willingness and experience incorporating AI (copilot, Claude, Cursor) into daily work

In addition to the above, an entrepreneurial mindset is key as you will be required to pitch in with anything else that might be outside of the scope of the aforementioned items.

About the candidate

Must be able to handle pressure, think calmly and see past obstacles and hardships.

Excellent written and verbal communication skills.

Must be willing to get involved in conversation in and out of the office to build relationships with staff, suppliers, and customers.

Someone who can work independently and proactively.

Someone who wants to learn and develop themselves in an entrepreneurial and fast paced environment.

What can you expect throughout the interview process:

Step 1- Shortlisting of resume + recruiter screening

Step 2- Interview with the hiring manager

Step 3- Meeting with the key stakeholders

Base Salary

Compensation for this role will vary among specific regions due to geographic differentials in the labor market, actual pay will be determined considering factors such as relevant skills and experience, knowledge, education and training. However, compensation in the following regions is expected to be as follows:

London: Compensation is expected to be between

£68,000-£72,000

Here at Xpansiv, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in building trust and transparency in global efforts toward net-zero future. Xpansiv is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.

Note to Recruiters: Xpansiv does not accept unsolicited resumes or referrals from placement agencies, staffing vendors or other external parties seeking recruiting fees without a signed formal agreement.

Apply Now

Refine Your Search

service desk manager jobs in euston, gtl

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2nd Line Service Desk Engineer Level 2.

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