First line managers Work, Jobs in Evenwood, Dur (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Aircraft Operations Agent (Part-Time)
Willis Aviation —Darlington
- 12 hour shift
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
9d
Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
Customer Experience Advisor (full time)
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Full-time
- Hybrid work
- Annual leave
5d
Arrears Executive
Tandem Bank —Durham
- Up to £29,000 a year
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
Policy Adviser- Universal Credit
HM Treasury —Darlington
- £34,820 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
4d
RISE Adviser - North East - Secondary adviser
Department for Education —Darlington
- £600 a day
- Part-time
- English
- Maths
- Presentation skills
HMPYOI Deerbolt - Hub Manager
Ministry of Justice —Barnard Castle
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Annual leave
10d
Distribution Specialist (North England)
Axalta Coat. Sys. UK —Darlington
- English
- Presentation skills
- Bachelor's degree
Quick apply
Store Manager
EG On The Move Ltd —Houghton le Spring
- £31,500 a year
- Weekend availability
- Leadership
- Employee discount
Quick apply
12d
Postperson with Driving
Royal Mail Group —Darlington
- £13.68 an hour
- Part-time
- Employee discount
DadVocate Programme Manager
Inspired Human Resources Ltd —Gateshead
- £39,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Mentoring
- Social Work
Quick apply
8d
MultiSkilled host
CBRE —Darlington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Senior Administrator- Medical Secretary
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Annual leave
2d
Duty Manager
Leisure United —Sunderland
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
1d
College Administration Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- English
- University
- SharePoint
- Annual leave
- Employee assistance programme
1d
Barista
Starbucks —Newton Aycliffe
- Weekend availability
- Store discount
- Employee assistance programme
IT Support Technician
Watson Woodhouse & Macks Solicitors —Middlesbrough
- Full-time
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Employee discount
Quick apply
9d
Cyber Security Analyst L1
Aspire Technology Solutions —Gateshead
- £33,350 - £39,100 a year
- Night shift
- Travel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
RISE Adviser - North East - Early years and primary adviser
Department for Education —Darlington
- £600 a day
- Part-time
- English
- Maths
- Presentation skills

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first line managers jobs near evenwood, dur

1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in evenwood, dur

1st/2nd Line Support Analyst

Aircraft Operations Agent (Part-Time)

Customer experience advisor

Customer Experience Advisor (full time)

Arrears Executive

Policy Adviser- Universal Credit

RISE Adviser - North East - Secondary adviser

HMPYOI Deerbolt - Hub Manager

Distribution Specialist (North England)

Store Manager

Postperson with Driving

DadVocate Programme Manager

MultiSkilled host

Senior Administrator- Medical Secretary

Duty Manager

College Administration Coordinator

Barista

IT Support Technician

Cyber Security Analyst L1

RISE Adviser - North East - Early years and primary adviser

I want to receive the latest job alerts for first line managers in evenwood, dur

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