Motor vehicle service advisors Work, Jobs in Exeter, Dev (with Salaries)

Service Advisor
Vertu Motors —Exeter
- £32,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Service Advisor
Snows Group —Exeter
- £27,000 - £36,000 a year
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Turf Service Team Leader
Masons Kings —Dulverton
- £33,000 - £38,500 a year
- Full-time
- Computer literacy
- Team management
- Computer skills
- Employee discount
Quick apply
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Service Advisor
Vertu Motors —Exeter
Liaising with technicians and keeping customers updated on vehicle progress. Welcoming customers and understanding their servicing and repair requirements.
£32,000 a year
Quick apply
Regional Outreach Manager (Voluntary Returns) - South West Region
IRARA Services —Exeter
Due to the nature of the role – a full driving licence and use of a vehicle is required. Build and maintain strong relationships with community organisations,…
£40,000 - £42,000 a year
Quick apply

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Service Advisor

Vertu Motors -
Exeter

Quick apply

Job details

Permanent | Full-time
£32,000 a year

Benefits

Company pension
Car scheme

Qualifications

Client engagement
Motor vehicle service advising experience
Customer relationship management
Automotive service
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills
Add-on sales

Full job description

Vertu Peugeot Exeter

£32,000 Basic Salary + Excellent Benefits + Career Development Opportunities

Are you passionate about delivering outstanding customer service and building lasting relationships? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you.

At Vertu Peugeot Exeter, we're looking for a customer-focused Service Advisor to join our successful and welcoming team. This is an excellent opportunity to develop your career with one of the UK's largest and most respected automotive retail groups, representing a well-known and trusted automotive brand.

About the Role

As a Service Advisor, you'll be at the heart of the customer journey, acting as the key link between our customers and our workshop team. You'll ensure every customer receives a professional, seamless experience from the moment they arrive, keeping them informed throughout the service and repair process and building trust every step of the way.

Your responsibilities will include:

Welcoming customers and understanding their servicing and repair requirements
Managing the customer journey from vehicle drop-off through to collection
Liaising with technicians and keeping customers updated on vehicle progress
Identifying opportunities to recommend additional products and services
Ensuring customer expectations are exceeded and satisfaction levels remain high
Following up with customers after their visit to ensure they are delighted with the service received

What We're Looking For

Previous customer-facing experience is essential for this role, and whilst automotive Service Advisor experience would be advantageous, it's not a requirement. We are keen to hear from candidates who have a genuine passion for customer service and relationship building.

You'll be successful if you have:

Excellent communication and interpersonal skills
A passion for delivering exceptional customer experiences
The ability to build trust and long-lasting customer relationships
Strong organisational skills and attention to detail
The ability to work effectively under pressure in a busy environment
A positive, proactive approach and the desire to learn and develop

Why Join Vertu Motors?

At Vertu, we're proud to invest more in the development of our colleagues than any other motor retailer. We offer industry-leading training, clear career progression opportunities and a supportive environment where you can build a long-term career.

Our benefits package includes:

£32,000 basic salary
25 days holiday rising with length of service, plus bank holidays
Access to our online rewards platform with discounts and cashback at major retailers
Preferential service rates
Colleague vehicle purchase scheme
Share Incentive Scheme
Company pension
Enhanced maternity and paternity benefits
Ongoing training and development opportunities
Excellent career progression within one of the UK's largest automotive retail groups

If you're looking for a rewarding customer-focused career with a business that truly invests in its people, we'd love to hear from you.

Apply today and take the next step in your career with Vertu Peugeot Exeter.

As part of our recruitment process, successful applicants will be required to complete pre-employment checks, which may include employment, address, credit history and criminal record checks.

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Vertu Peugeot Exeter

About the Role

What We're Looking For

Why Join Vertu Motors?

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