Business services specialist Work, Jobs in Exeter, Eng (with Salaries)

Closing Specialist
Crowdcube —Exeter
- Up to £35,000 a year
- Hybrid work
- Spanish
- Sales
- Customer service
Business Development Manager
Clear Business —Exeter
- Up to £40,000 a year
- Full-time
- Hybrid work
- Sales
- Free parking
- Employee discount
Quick apply
Business Admin Specialist - Family, Development, Visits
Ministry of Justice —Newton Abbot
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Customer Assistant
Lidl —Exeter
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
10d
Project Administrator
University of Exeter —Exeter
- £30,628 a year
- Hybrid work
- University
- Organisational skills
- Communication skills
- Annual leave
3d
BAS: Intelligence Analyst
Ministry of Justice —Exeter
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
3d
Trainer
LiveWest —Clyst Honiton
- £33,100 - £36,800 a year
- Hybrid work
- Travel
- Organisational skills
- IT
- Annual leave
- Employee discount
Healthcare Delivery Driver
Life Couriers UK Limited —Exeter
- £27,190.80 a year
- Full-time
- Driving
- Commercial driving
- Time management
- Health & wellbeing programme
- Employee discount
Quick apply
Sales Advisor
Tapi —Exeter
- Full-time
- Employee assistance programme
- Employee discount
Customer Service Advisor
Barclays —Exeter
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
10d
International Trade Officer
AnTech Ltd —Exeter
- £50,000 - £60,000 a year
- Full-time
- Bachelor's degree
- In-person
Quick apply
12d
Integration Engineering Manager
South West Water —Exeter
- £70,000 - £90,000 a year
- Hybrid work
- APIs
- Annual leave
- Employee assistance programme
9d
Project & Logistics Manager
The Festive Lighting Company —Wellington
- From £38,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
12d
Sales Assistant
Topps Tiles —Exeter
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
In-House Legal Counsel
Pennon Group —Exeter
- £80,000 - £90,000 a year
- Hybrid work
- Mentoring
- Contracts
- Annual leave
- Employee assistance programme
10d
Business Development Manager
Old Mill —Exeter
- Hybrid work
- Sales
- Business development
- Communication skills
Quick apply
Information Manager
Kier Group —Exeter
- Full-time
- Microsoft Excel
- Management
- SharePoint
- Flexible schedule
12d
Marketing Executive
IMP Software —Exeter
- Up to £32,000 a year
- Remote
- Organisational skills
- Marketing
Quick apply
Account Manager
Flannery Plant Hire —Exeter
- Sales
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Technology Programme Manager
Wokingham Borough Council —Shute
- £52,414 - £57,870 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme

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Closing Specialist

Crowdcube
Exeter

Apply Now

Job details

Up to £35,000 a year

Benefits

Cycle to work scheme
Company pension

Qualifications

French
Spanish
Sales
Customer service
English
Microsoft Office
Project management
Zendesk
B2B
Communication skills

Full job description

Don’t meet every requirement? Apply anyway! Studies show that women or people of colour are less likely to apply for jobs unless they meet every requirement. If you think you’re slightly underqualified, don't be discouraged to apply. You can help make Crowdcube become a better place.

As an Equal Opportunity Employer we are committed to building a diverse team that feels valued. We do not discriminate based on race, colour, national origin, sexual orientation, gender, age, religion, mental or physical disability, or any way you represent yourself. We strongly believe diversity makes for more successful teams and it's essential for success.

Who we are:

As a leading European retail investment marketplace, Crowdcube raises finance for Europe's hottest high-growth businesses by giving investors the opportunity to back businesses they believe in.

Crowdcube was inspired by an unshakable belief in entrepreneurs that dream big, push at the edges and want to make a difference. Our mission is to democratise investment, helping to fuel the next generation of business who want to leave a mark on the world.

Since founding in 2011, our investor community of 1.7m+ has helped to raise more than £1.4 billion for over 1,300 mission-driven businesses across Europe, such as ZOE, Nothing, Qonto, Finary, Revolut, Cowboy, Monzo, Heura, Brewdog, Grind, Chip & what3words.

Job Outline:

We are looking for a Closing Specialist to join our Closing Team. This is a diverse role and we are looking for someone who is passionate about providing the best experience and will drive to ensure such experience; who is interested in working in the start-up industry and with investors.

This role will be based in our Exeter office.

Day to day you will:

Being the first point of contact for investors and companies in the EU and UK to support and resolve their queries in-line with our SLAs.
Work with other departments to get the information you need to support and resolve investor and company queries.
Participate in meetings to keep up to date with other departments and funded companies' actions.
Handling investor complaints in the first instance, and escalating as per procedure.
Send investor updates via our CRM system.
Assist investors regarding their payments.
Assist investors regarding their AML checks when needed.
Management of the completion process and client relationships for European and UK companies.
Raising invoices
Preparing & submitting tax relief applications
Preparing and submitting compliance packs
Arranging & paying out large sums of money to companies
Updating companies with regards to Anti-Money Laundering checks and payment collection (working closely with the Finance and AML Teams)
Working closely with the legal team in order to finalise the completion of the round

In addition, support the Head of Closing to continuously improve the customer experience, this includes (but not limited to):

Being proactive and raising areas of improvement.
Raise product issues and work with our Engineering Team in resolving in a timely manner.
developing processes (with and without Product support) for improving the efficiency of dealing with company completions.
working with the Product team to improve the experience for companies completing rounds, including improvements to the portfolio and other new product offerings
improving company content, FAQs and communications.

Ideally you will have:

Excellent written and verbal communication skills in English are essential. Fluency in French and/or Spanish is an advantage but not essential.
Previous experience in a customer related role.
Excellent customer service skills.
Meticulous attention to detail.
Extremely organised with the ability to prioritise your own workload and manage your own time effectively.
Adaptability in the face of changing and short-notice deadlines.
Proven knowledge of MS Office and Google Apps for work.
Knowledge of a CX system such as Zendesk or Intercomm, in particular use of AI capabilities is an advantage but not essential.
Strong project management skills.
Strong B2B customer service skills

In addition, resonate with the following:

Start-up DNA: Be resilient, get things done, 80/20, are comfortable with uncertainty, adaptable to change, used to working in a fast-paced and ever-changing environment and know when to fight for the right thing and when to say no.
Communicator: Articulate, Persuasive, Good listener, Empathetic
Questioning: Curious, Open-minded, Comfortable expressing their opinions,Healthy disrespect for the status quo
Methodical: Logical, Data-driven, Well informed
Practical: Detail oriented, Pragmatic, Organised, Good under pressure
Energetic: Outgoing, Passionate, Joyful, Positive, Optimistic, Bias to action Negotiation and Sales ability: Persuasive, Empathetic, Focused, Target driven
Creative: Insightful, Innovative, Problem Solver
Experience: Highly confident and experienced speaking and working with both European and UK clients.

What we are offering:

We like to nurture talent and ensure members of our team develop and hone their skills through training, attending conferences and subscriptions to online courses. We’re passionate and hard-working, and we take care of our team:

Salary up to £35,000 (DOE)
Participation in the employee share option plan (subject to the prevailing company policy at the time)
25 days holiday + bank holidays + holiday for tenure
Pension Scheme at 4% matched (UK Residents Only)
Private Medical Scheme with AXA including dental and optical cash plans
Access to Oliva, a mental health platform
Life Assurance Scheme (4 x salary)
A well-being allowance of with a £400 per year
An allocation of £600 per year towards professional development
Cycle to work scheme

Our interview process typically consists of an initial phone screen, an interview with the hiring manager and a task, followed by a final interview with other members of the team. There aren't any trick questions and the task will typically be based on a real scenario the team have worked on.

Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

Apply Now

Refine Your Search

business services specialist jobs in exeter, eng

Closing Specialist

Business Development Manager

Business Admin Specialist - Family, Development, Visits

Customer Assistant

Project Administrator

BAS: Intelligence Analyst

Trainer

Healthcare Delivery Driver

Sales Advisor

Customer Service Advisor

International Trade Officer

Integration Engineering Manager

Project & Logistics Manager

Sales Assistant

In-House Legal Counsel

Business Development Manager

Information Manager

Marketing Executive

Account Manager

Technology Programme Manager

I want to receive the latest job alerts for business services specialist in exeter, eng

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