Customer solutions specialist Work, Jobs in Exeter, Eng (with Salaries)

Hire Controller
SunbeltRentals —Exeter
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Senior Service Specialist - Exeter, Plymouth, Bristol, Bath
Ecolab Inc. —Exeter
- Overtime
- Nursing home
- Paid training
2nd Line Support Analyst
South West Water —Exeter
- £35,530 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
- Employee assistance programme
- Flexible schedule
2d
Trainee Customer Service Representative (CSR)
The Pollard Group —Exeter
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
ASB Officer
BRC Jobs —Exeter
- £20.75 an hour
- Full-time
- Hybrid work
- Annual leave
Quick apply
Service Centre Manager
SunbeltRentals —Exeter
- Computer literacy
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Site Manager
Correct Contract Services Ltd —Exeter
- £42,500 - £47,500 a year
- Customer service
- Maintenance
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Administration and ticketing assistant
Expressions Holidays —Exeter
- From £26,000 a year
- Part-time
- Sales
- English
- Microsoft Office
- Flexible schedule
Account Manager
Swanky —Exeter
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Agile
- Employee assistance programme
- Flexible schedule
Quick apply
Personal Travel Specialist – Rail holidays
Expressions Holidays —Exeter
- From £26,000 a year
- Holidays
- Spanish
- Sales
- English
Service Warranty Specialist
Ryland —Exeter
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Exeter
- Temporary
- Customer service
Systems Administrator
Deciphex —Exeter
- Weekend availability
- Hybrid work
- Computer Science
- Microsoft Office
- Bachelor's degree
- Annual leave
Quick apply
6d
Sales Account Manager
Bidfresh —Paignton
- £26,520 a year
- Hospitality
- Sales
- Computer literacy
- Free parking
Quick apply
Customer Service advisor
Rubix —Ipplepen
- Full-time
- Sales
- Customer service
- Computer literacy
3d
Field Service Engineer (Flexible or full time hours - your choice!)
BAYtek Office Solutions Ltd. —Newton Abbot
- £28,000 - £32,000 a year
- Full-time
- Travel
- IT
- Hand tools
- Free parking
Quick apply
Insurance Sales Executive
Benefact Group —Exeter
- From £35,000 a year
- Full-time
- Sales
- Annual leave
- Sick pay
Production Team Leader
Johnsons Workwear Ltd —Exeter
- £13.96 an hour
- Full-time
- Health & wellbeing programme
Quick apply
Production Leader
Elis —Newton Abbot
- £35,000 a year
- Call to connect
- Hospitality
- Hotel
- No degree
- Employee assistance programme
Personal Travel Specialists
Expressions Holidays —Exeter
- £26,000 a year
- Holidays
- Spanish
- English
- Hotel

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Hire Controller

SunbeltRentals -
Exeter

Quick apply

Job details

Permanent

Benefits

Annual leave
Company pension

Qualifications

Sales
Customer service
Computer literacy
Upselling
Microsoft Office
Communication skills
Negotiation

Full job description

About The Role

CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Hire Controller you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

In the role of Hire Controller you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You’ll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service.

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed as a Hire Controller you will bring the following skill-set and behaviours:

Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
Previous experience in the hire or construction industry would be advantageous but not essential
Experience in developing and utilising product knowledge, eager to understand our product range and the wider Sunbelt business
Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
An effective team member with a highly supportive, collaborative approach
A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

Quick apply

Refine Your Search

customer solutions specialist jobs in exeter, eng

Hire Controller

Senior Service Specialist - Exeter, Plymouth, Bristol, Bath

2nd Line Support Analyst

Trainee Customer Service Representative (CSR)

ASB Officer

Service Centre Manager

Site Manager

Administration and ticketing assistant

Account Manager

Personal Travel Specialist – Rail holidays

Service Warranty Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Systems Administrator

Sales Account Manager

Customer Service advisor

Field Service Engineer (Flexible or full time hours - your choice!)

Insurance Sales Executive

Production Team Leader

Production Leader

Personal Travel Specialists

I want to receive the latest job alerts for customer solutions specialist in exeter, eng

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