As Leisure Supervisor, you will support the Leisure Manager in delivering an outstanding leisure experience for every guest while maintaining the highest standards of health, safety, cleanliness, and customer service.
You will play a key role in the day-to-day operation of the Oasis Leisure facilities, leading by example, supporting and developing the leisure team, and ensuring all activities are delivered safely and professionally. You will help drive the continued development of the department, always placing guest safety and satisfaction at the heart of everything you do.
KEY TASKS AND RESPONSIBILITIES
- Support the Leisure Manager in the day-to-day operation of the Oasis Leisure department, including lifeguarding all swimming pools on a rota.
- Ensure all Health & Safety procedures, checks, risk assessments, and operational processes are implemented, maintained, and regularly reviewed.
- Lead, support, coach, and develop the leisure team (lifeguards) to deliver exceptional customer service and operational standards.
- Ensure all team members comply with company policies, Normal Operating Procedures (NOPs), and Emergency Action Plans (EAPs).
- Assist with pool plant operations, water testing, and the safe handling of pool chemicals in accordance with operating procedures.
- Deliver regular training and maintain high lifeguarding standards across the team.
- Provide first aid, and respond confidently to emergencies when required.
- Carry out gym inductions and ensure guests can use equipment safely and effectively.
- Act as a positive ambassador for Beverley Holidays, promoting the company's values and delivering a professional image at all times.
A full job description is available on request
EDUCATION TRAINING AND EXPERIENCE
Essential
- National Pool Lifeguard Qualification (NPLQ)
- Previous experience in a supervisory or team leadership role
- Excellent understanding of Health & Safety within a leisure environment
- Experience delivering outstanding customer service
Desirable
- Pool Plant Operations Certificate
- Level 2 Gym Instructor Qualification
- Experience working within the holiday park, leisure, hospitality, or tourism industry
Full training will be provided to equip you with the knowledge and skills required for the role.
As part of your ongoing professional development, you will be required to successfully complete monthly NPLQ training. This training will be organised and funded by the Company. If you are unable to attend the scheduled session, you will be responsible for arranging attendance at an approved alternative training provider.
DISPOSITION AND REQUIREMENTS
- Confident leader with the ability to motivate and support a team.
- Self-motivated with the ability to work under pressure and make sound decisions.
- Strong organisational skills with the ability to prioritise workloads effectively.
- High attention to detail and commitment to maintaining exceptional standards.
- Positive attitude with a proactive and flexible approach to work.
- Committed to delivering excellent customer service and creating a safe environment for guests and colleagues.
HOURS OF WORK
40 hours per week. Will include evenings and weekends/school holidays and bank holidays.
CLOSING DATE: 12th July 2026
ABOUT OUR COMPANY
Join our award-winning holiday park situated on the stunning English Riviera. With over 65 years of experience, Beverley Holidays is renowned for its welcoming atmosphere and exceptional service. Our parks include Beverley Park, Beverley Bay, and Beverley View, offering a range of accommodations and holiday homes for sale.
At Beverley Holidays, we believe that the responsibility of giving holidaymakers the stay they deserve begins long before the car is parked and the bags are unpacked. From the moment they engage with us, we build connections with our customers that they won’t get anywhere else. Our drive to innovate keeps the park fresh, continually exceeding customer expectations. We maintain high standards, push each other to be the best versions of ourselves, and always strive to make each stay better than the last.
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
Application question(s):
- Do you have a National Pool Lifeguard Qualification (NPLQ)?
- Do you have pool plant experience?
Experience:
- supervisory or team leadership : 1 year (preferred)
Work Location: In person
