Network and customer services Work, Jobs in Exeter, Eng (with Salaries)

Technical Consultant
FIRST4TECH —Exeter
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
8d
Service Desk Analyst
BT —Exeter
- £31,529 a year
- Analysis skills
- Continuous improvement
- Gym membership
Client Support and Hardware Specialist
DigiTickets —Exeter
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Computer networking
- POS
Quick apply
1d
Service Desk Analyst
SDI —Exeter
- £28,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- Computer networking
Quick apply
8d
Systems Administrator
Deciphex —Exeter
- Weekend availability
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
- Annual leave
Quick apply
Test Centre Administrator (Exeter, UK) (24978)
Pearson —Exeter
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Customer service
- School
Administration and ticketing assistant
Expressions Holidays —Exeter
- From £26,000 a year
- Part-time
- Customer service
- English
- Hotel
- Flexible schedule
Customer Service Executive
Marqetspace —Exeter
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Bilingual
- Computer literacy
- Computer skills
- Annual leave
Quick apply
5d
Service Desk Analyst
South West Water —Exeter
- £28,452 - £32,000 a year
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
8d
Customer Service Advisor 12 Month Fixed Term Contract
Olleco —Newton Abbot
- £10,998.80 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
12d
IT Support
Electrowise Ltd —Newton Abbot
- £27,000 - £30,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
8d
Courier
FedEx EU —Exeter
- £14.70 an hour
- Full-time
- Customer service
- Free parking
- Employee assistance programme
GBP 8286 Renewable Energy Consultant
University of Exeter —Exeter
- £28,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Business
- Employee discount
1d
Personal Travel Specialists
Expressions Holidays —Exeter
- £26,000 a year
- Holidays
- Spanish
- Customer service
- English
Customer Liaison Officer
Network Plus —Exeter
- £28,000 - £33,000 a year
- Full-time
- Writing skills
- Data analysis skills
- Communication skills
Quick apply
17h
Guest Experience Lead
Situ —Exeter
- £32,000 a year
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
eCommerce Trading Assistant
Wilton Bradley Ltd —Newton Abbot
- From £27,000 a year
- Full-time
- Social media management
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
13d
Graduate Management Trainee - Exeter
Enterprise Mobility —Exeter
- Full-time
- Customer service
- Bachelor's degree
- Team management
Lead Generation Coordinator
WT Consultancy (SW) Ltd —Cullompton
- £26,000 - £30,000 a year
- Part-time
- CRM software
- Microsoft Office
- Business development
- Free parking
Quick apply
Personal Travel Specialist – Rail holidays
Expressions Holidays —Exeter
- From £26,000 a year
- Holidays
- Spanish
- Customer service
- English

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network and customer services jobs near exeter, eng

Technical Consultant

FIRST4TECH
Exeter

Quick apply

Job details

Permanent | Full-time
£27,000 - £32,000 a year
8 days ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Network administration
Technical troubleshooting
Driving Licence
Ticket management
Network infrastructure
VoIP
CompTIA Network+
Mobile device management
Technical writing
ISO 27001
Customer support
Customer interaction
CompTIA Security+
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Help desk
Mobile devices

Full job description

Technical Consultant

Job title: Technical Consultant

Location: Exeter (office-based with hybrid working)

Salary: £27,000–£32,000 per annum (depending on experience)

Contract: Permanent, full-time

Hours: Monday to Friday, 08:30 to 17:00

About us

FIRST4TECH Ltd is an Exeter-based IT support and consultancy company. We look after a broad mix of small and medium businesses across the South West and beyond, providing everything from day-to-day user support to server and network projects, cloud migrations and security work.

Outline of the position

We are looking for a Technical Consultant to join our team at our Exeter office. You will resolve customer issues and take ownership of the technical work behind them, working across a varied client base rather than a single environment.

You will be someone our customers deal with directly, so clear communication, both written and verbal, matters as much as technical ability. The role suits someone who is comfortable moving between a busy ticket queue and planned project work.

We are most likely to appoint someone with two to four years of support experience. The level is not fixed. If you are earlier in your career, keen, and can show us you pick things up quickly, we would still like to hear from you. We will shape the role and the salary around the person we appoint. Training and support will be provided where required.

Key responsibilities

Reporting to the Managing Director and Service Desk Supervisor, you will handle incidents and service requests end to end, from first contact through to a documented resolution.

Support and troubleshoot Microsoft 365, Windows client and server, macOS, Linux, printing, networking and common business applications.
Support and troubleshoot mobile devices (Android and iOS) for business services.
Monitor and action alerting for server health, backups, security alerts and device status, escalating where needed.
Deliver small to medium projects: server builds and migrations, Microsoft 365 tenant work, network refreshes, hardware rollouts and office moves.
Configure and maintain networking equipment including switches, firewalls, wireless, VLANs and VPNs.
Apply and maintain secure configurations across customer estates: MFA, Conditional Access, device encryption, patching and endpoint protection.
Support Cyber Essentials and ISO 27001-aligned work, including evidence gathering and remediation.
Attend on-site customer visits for installations, deployments and troubleshooting, with mileage paid.
Write and maintain clear documentation, runbooks and knowledge base articles.
Identify recurring issues and recommend improvements to the systems we use and the way we support our customers.

Please note: while the regular hours and location for the position are Monday to Friday in Exeter, there will be occasions where this differs depending on the needs of the business, including occasional out-of-hours work for emergencies and planned changes. Time off in lieu or pay is provided where applicable.

Skills

Essential

A working grasp of Microsoft 365 and Windows, and the confidence to troubleshoot both.
Confident troubleshooting skills with a logical and methodical approach.
Strong written and verbal communication, and confidence dealing with business users on the phone and in person.
Able to work on multiple tasks and priorities at any one time.
Able to work effectively on your own initiative and as part of a team.
An avid interest in IT and technology, and a genuine willingness to learn.
Full UK driving licence and willingness to travel to customer sites.
Right to work in the UK.

Preferred

Two to four years in an IT support or service desk environment, ideally at second line. MSP experience is a strong advantage.
Working knowledge of Windows Server and core infrastructure concepts such as AD, DNS, DHCP and file services.
Sound networking fundamentals: switching, wireless, firewalls, VLANs and VPNs.

Desirable

Experience with Intune or another MDM, Microsoft Defender, RMM platforms, backup and DR tooling, or common ticketing systems.
Hyper-V, VMware or Azure experience.
Relevant certifications: Microsoft, CompTIA A+, Network+ or Security+, or vendor networking.
Linux or macOS administration.
Exposure to Cyber Essentials, ISO 27001 or similar frameworks.
Scripting, particularly PowerShell.
VoIP telephony.

Training and progression

We fund training and certifications and give you the time to use them. Certifications we typically fund include Microsoft, CompTIA and vendor networking. Where the role goes from there is largely down to you and what you are good at, whether that is larger projects and infrastructure design, client-facing consultancy, depth in a specialism such as networking, cloud, virtualisation or security, or progression to Senior Technical Consultant.

Progression is based on demonstrated capability and business need, and is discussed at regular reviews.

Working pattern

First three months: office-based in Exeter for onboarding, shadowing and getting to know our clients.
After three months: up to one day per week working from home.
From six months: potential to increase to up to two days per week, subject to consistent performance, dependable ticket ownership and reliable communication.
Some flexibility on working from home days may be needed for holiday cover, projects or incident response.

Benefits

25 days annual leave plus bank holidays (pro rata).
Workplace pension with employer contributions.
Funded training and certifications, with an ongoing development budget.
Mileage allowance for customer visits.
Hybrid working after the initial office-based period.
Company laptop and mobile.
On-site parking.

How to apply

Send your CV and a short cover note to [email protected] with the subject “Technical Consultant”.

Closing date: 18 September 2026.
Interview process: an initial Teams interview, followed by an on-site interview covering a meet the team session and a technical and practical assessment, with an optional lunch.
A contribution towards travel and accommodation is available; please enquire with your application.
We welcome applications from enthusiastic candidates at any stage of their career, whether or not you meet every requirement.

We are an equal opportunities employer. If you need reasonable adjustments at any stage, tell us and we will sort it. Pre-employment checks may include right-to-work verification and references. Data will be processed in line with UK GDPR for recruitment purposes only.

Job type: Full-time, permanent

Work location: In person, Exeter, with hybrid working after the first three months

Pay: £27,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

network and customer services jobs in exeter, eng

Technical Consultant

Service Desk Analyst

Client Support and Hardware Specialist

Service Desk Analyst

Systems Administrator

Test Centre Administrator (Exeter, UK) (24978)

Administration and ticketing assistant

Customer Service Executive

Service Desk Analyst

Customer Service Advisor 12 Month Fixed Term Contract

IT Support

Courier

GBP 8286 Renewable Energy Consultant

Personal Travel Specialists

Customer Liaison Officer

Guest Experience Lead

eCommerce Trading Assistant

Graduate Management Trainee - Exeter

Lead Generation Coordinator

Personal Travel Specialist – Rail holidays

I want to receive the latest job alerts for network and customer services in exeter, eng

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