Senior vice president Work, Jobs in Eynsford, Ken (with Salaries)

Vice President - Operational Excellence
Mastercard —London
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Vice President - Project Manager - Custody Operations Change and Transformation
JPMorganChase —London
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Vice President, Finance EMEA
THE·TEAM —London
- Full-time
- Hybrid work
- Team management
- Leadership
- Analytics
3d
Controllers- Product Controller, Vice President- London
Goldman Sachs —London
- Full-time
- Analysis skills
- In-person
- Communication skills
- Employee assistance programme
VP Production Finance
NBCUniversal —London
- Full-time
- Hybrid work
- Travel
- Communication skills
CCOR Data Analytics - Product manager - Vice President
JPMorganChase —London
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Office of Regulatory Relations, Regional Country Compliance, Vice President, London
Goldman Sachs —London
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Employee assistance programme
Operations Performance Manager
Bank of America —Bromley
- Full-time
- Microsoft Powerpoint
- PMP
- Continuous improvement
Total Rewards, Vice President
Wellington Management —London
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
Operations Performance & Readiness Executive
Bank of America —Bromley
- Full-time
- PMP
- Continuous improvement
- Leadership
7d
Senior Vice President, Regional Operations
CULTURAL EXPERIENCES ABROAD LLC —London
- £145,000 a year
- Full-time
- Management
- English
- Master's degree
Quick apply
Business Resiliency Manager - Vice President
JPMorganChase —London
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Vice President/Executive Director, Global Markets, Prime Services, New Business Group
Goldman Sachs —London
- Full-time
- Financial services
- Leadership
- Communication skills
- Employee assistance programme
Senior Vice President, Commercial (Value, Access & Outcomes)
Lumanity —London
- Remote
- Master's degree
- Business development
- Analysis skills
- Annual leave
PA to VP Communications, Brand and Marketing
Virgin Atlantic —Crawley
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
1d
Head of Business Controls Transformation, SVP (Senior Managing Director)
State Street —London
- Full-time
- Analysis skills
- Travel
- AI
Agency Management Operations
Bank of America —Bromley
- Full-time
- Research
- School
- Employee assistance programme
Vice President, Finance Technology Projects Team Lead
MUFG —London
- Full-time
- PMP
- Presentation skills
- Team management
VP — Control Manager - Governance
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
9h
Equity Derivatives Development Lead (Senior Vice President)
Jefferies & Company, Inc. —London
- Full-time
- Java
- Bachelor's degree
- Software development

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Vice President - Operational Excellence

Mastercard -
London

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Job details

Full-time

Qualifications

Investment
Scenario planning
Resource allocation planning
Operations management
Lean
Data analysis skills
Cost control
Performance management
Scenario modelling
Information security
Change management
Numeracy
Six Sigma
Analysis skills
Quality assurance
Cost efficiency strategy
Continuous improvement
Decision making
Risk management
Forecasting
Operational strategy development
Change leadership
Financial services
Capacity planning
Cross-functional collaboration
Communication skills
Operations leadership experience

Full job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President - Operational Excellence

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
________________________________________
Overview
The GCD&C Operational Excellence team is looking for a Vice President, Operational Excellence is accountable for ensuring that Customer Care operations have the capacity, capabilities, strategic decision making governance, and operational disciplines required to deliver consistent, scalable, and high-performing services.
This role combines GCD&C ownership of capacity planning with global operational excellence leadership, acting as the critical link between strategic business demand, operational execution, and continuous improvement. The role ensures that customer demand, workforce capacity, skills, processes, governance, technology, and operational performance are aligned to achieve business objectives while delivering exceptional customer outcomes.
The position serves as the authority on operational capacity, forecasting, resource optimisation, operational excellence standards & cost governance across customer operations.
________________________________________
Role

Partner with global and regional executives to define and execute operational excellence strategy aligned to business priorities.
Build robust capacity planning & demand management models and frameworks to maintain and inform operational expense control
Lead scenario modelling, impact assessments and investment planning to support strategic decision-making.
Leverage data and insights to identify trends, risks, and opportunities, enabling informed executive decision-making.
Drive adoption of enterprise OpEx frameworks, including capacity planning, resource optimization, performance management, quality assurance, and governance.
Ensure strong change governance and readiness, when driving adoption of new processes, tools, and operating models.
Foster a culture grounded in accountability, innovation, and operational excellence.

All About You
Basic Qualifications

Extensive experience in Operational Excellence, transformation, or operational strategy leadership roles.
Proven ability to influence senior executives and lead in global, matrixed environments.
Demonstrated success delivering large-scale transformation and measurable business outcomes.
Deep expertise in capacity planning, strategic workforce optimisation, data-driven decision-making and performance management.
Strong knowledge of continuous improvement methodologies (e.g., Lean, Six Sigma).
Exceptional communication skills with strong executive presence.

Preferred Qualifications

Experience in leading large-scale strategic capacity planning function in financial services contact centers or shared services.
Strong numeracy and analytical skills, with the ability to interpret complex data, identify trends, and translate insights into strategic actions.
Lean, Six Sigma, or Operational Excellence certifications
Background within centralized OpEx, transformation, or enterprise change functions.

Impact

Drive measurable improvements in operational efficiency, cost optimization, and service delivery.
GCD&C operations have sufficient, optimised, and sustainable capacity to deliver strategic and operational commitments
Executive decisions are supported by trusted insight and actionable performance intelligence
Enhance customer experience through standardized, scalable, and high-quality operations.
Strengthen operational governance and risk management across the region.
Build a high-performing, continuous improvement culture that supports Mastercard’s long-term growth.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply Now

Refine Your Search

senior vice president jobs in eynsford, ken

Vice President - Operational Excellence

Vice President - Project Manager - Custody Operations Change and Transformation

Vice President, Finance EMEA

Controllers- Product Controller, Vice President- London

VP Production Finance

CCOR Data Analytics - Product manager - Vice President

Office of Regulatory Relations, Regional Country Compliance, Vice President, London

Operations Performance Manager

Total Rewards, Vice President

Operations Performance & Readiness Executive

Senior Vice President, Regional Operations

Business Resiliency Manager - Vice President

Vice President/Executive Director, Global Markets, Prime Services, New Business Group

Senior Vice President, Commercial (Value, Access & Outcomes)

PA to VP Communications, Brand and Marketing

Head of Business Controls Transformation, SVP (Senior Managing Director)

Agency Management Operations

Vice President, Finance Technology Projects Team Lead

VP — Control Manager - Governance

Equity Derivatives Development Lead (Senior Vice President)

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