Family support coordinator Work, Jobs in Falkirk, Fal (with Salaries)

Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Care Co-ordinator
Firstcare Solutions Ltd —Falkirk
- £15 an hour
- Part-time
- Mentoring
- In-person
- Training & development
Quick apply
4d
Care Coordinator
Montana Home Care Ltd —Falkirk
- £27,696 a year
- Full-time
- Mentoring
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
14d
Support Coordinator - Homelessness Support Services
Aspire Housing and Personal Development Services —Glasgow
- £26,617.50 a year
- Full-time
- Management
- Supervising experience
- Computer skills
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Wellbeing Coordinator
Advinia Healthcare —Glasgow
- £13.45 an hour
- Part-time
- Paid training
- Referral programme
Quick apply
Team Member (Stock)
NEXT —Falkirk
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Assistant Service Coordinator
Turning Point Scotland —Edinburgh
- £31,777 - £35,062 a year
- Full-time
4d
Wellbeing Coordinator
Caring Homes Group —Edinburgh
- £14.24 an hour
- Weekend availability
- Organisational skills
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Quick apply
Peer-Assisted Learning Support Coordinator
University of Edinburgh —Edinburgh
- Part-time
- Hybrid work
- University
- Recruiting
- School
- Annual leave
- Employee discount
8d
Training Coordinator
Macphie Ltd —Tannochside
- £35,000 a year
- 8 hour shift
- Bakery
- Continuous improvement
- IT
- Free parking
- Annual leave
Quick apply
7h
Activities Lead - Care Home
Barchester Healthcare —Edinburgh
- £15.47 an hour
- Social media management
- Organisational skills
- Employee discount
- Referral programme
Quick apply
9d
Home Care Assistant
Trust-Care —Falkirk
- £14.50 an hour
- Part-time
- Medication administration
- Driving
- In-person
Quick apply
4d
Domestic Assistant AA
NHS Scotland —Dunfermline
- £26,696 - £28,988 a year
- Call to connect
- Communication skills
- Annual leave
14d
Spiritual Care Coordinator Edinburgh
Marie Curie —Edinburgh
- £43,231 - £52,679 a year
- Monday to Friday
- Travel
- Hospice
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Social Value Manager
Kier Group —Glasgow
- £21,158 a year
- Part-time
- Analysis skills
- Flexible schedule
14d
Care Co-ordinator (Care at Home) North Lanarkshire
HRM Homecare Services —Glasgow
- £27,000 - £28,000 a year
- Full-time
- Management
- Organisational skills
- Communication skills
- Store discount
- Employee discount
Quick apply
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- Hotel
- Organisational skills
- Free parking
- Flexible schedule
Reservations Coordinator
Artemis Hotels —Kinross
- Part-time
- Hotel
- Analysis skills
- Leadership
Quick apply
4d
Operations Coordinator
Clyde Windows & Construction —Larkhall
- £29,000 - £37,000 a year
- Full-time
- CRM software
- Construction experience
- In-person
- Free parking
- Employee discount
Quick apply
3d
Programme Coordinator
First Bus —Glasgow
- £38,500 - £48,000 a year
- Microsoft Powerpoint
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
4d

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family support coordinator jobs near falkirk, fal

Customer Care Co-ordinator

Mortgage Advice Bureau
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Work from home
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Case record updates
Appointment booking and call handling
Organisational skills
Relationship management
Customer interaction
Outbound calling

Full job description

Mortgage Advice Bureau is looking to recruit an engaging and resilient Customer Care Coordinator to join our vibrant Edinburgh Office.

Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients, and you will play an integral part in that. Are you ambitious, customer focused and truly passionate about coming to work? If so, this is the job for you!

As a Customer Care Coordinator, you will be passionate about maintaining strong relationships with clients & Advisers. You will be supporting our Advisers, Business Owners & High Performing Network Advisers with the arrangement of protection appointments.

You will act as a point of contact for clients, ensuring their current mortgage and/or protection package is the most suitable for them. Although you will not be required to provide advice, you will be armed with the relevant training and knowledge to engage in meaningful conversations with our clients.

You will have strong organisational skills to ensure the client is appointed the relevant Adviser at the best possible time in their client journey. You will work with our PAYE team as well as members within our Self Employed Network, and ensure you are delivering the best client experience at varying stages of their journey, to best represent Mortgage Advice Bureau as well as the Business’s trading under us.

OTE: £28,000 - £29,500

Key Responsibilities & Targets

Maintain clear, professional communication with both clients and Advisers via phone and email.
Accurately update client records and feedback, track all interactions within internal systems to maintain data integrity.
Follow call strategy to meet a weekly dial target.
Achieve a minimum appointment turn-up rate as agreed.
Manage Adviser diaries to secure appointments within a 24–48 hour window.
Accurately update records and track client activity within internal systems.
Carry out PED and/or CCC calls for Network Advisers and Business Owners using CCC support.
Support the generation of client reviews and referrals for Advisers.
Work collectively within CCC to ensure team targets are met or exceeded

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Referral programme
Sick pay
Work from home

Experience:

customer service: 1 year (preferred)

Work Location: Hybrid remote in Edinburgh EH4 2HS

Quick apply

Refine Your Search

family support coordinator jobs in falkirk, fal

Customer Care Co-ordinator

Care Co-ordinator

Care Coordinator

Support Coordinator - Homelessness Support Services

Wellbeing Coordinator

Team Member (Stock)

Assistant Service Coordinator

Wellbeing Coordinator

Peer-Assisted Learning Support Coordinator

Training Coordinator

Activities Lead - Care Home

Home Care Assistant

Domestic Assistant AA

Spiritual Care Coordinator Edinburgh

Social Value Manager

Care Co-ordinator (Care at Home) North Lanarkshire

Sales Support and Research Coordinator

Reservations Coordinator

Operations Coordinator

Programme Coordinator

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