Customer service representative Work, Jobs in Faraday (with Salaries)

Customer Service Assistant
Natoora Ltd —London
- Nights as needed
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Store discount
- Employee discount
Quick apply
14d
Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Typing
2d
Customer Service Advisor
Southwark Council —London
- Weekend availability
- Communication skills
6d
Customer Service Agent
Half Moon Street Partners —London
- £35,000 - £38,000 a year
- Full-time
- Spanish
- English
- Analysis skills
- Work from home
- Employee discount
Quick apply
Customer Service Advisor
Brenntag UK Limited —London
- Monday to Friday
- Organisational skills
- Communication skills
Quick apply
5d
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Customer Support Coordinator
QA —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Client Services Assistant
MMR Research —London
- Hybrid work
- Writing skills
- Research
- Data entry
Quick apply
Customer Representative - Stratford
Nationwide Building Society —London
- From £26,500 a year
- Part-time
- Banking
7d
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- English
- First Aid Certification
Quick apply
Customer Support Associate - APAC
Synthesia —London
- Weekend availability
- Remote
- Communication skills
6d
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Front desk
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £280,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
5d
Member Experience Coordinator- Brazilian Jiu-Jitsu Academy
Valour Jiu-Jitsu HQ —London
- £14 an hour
- Part-time
- Customer service
- Salesforce
- English
Quick apply
5d
Receptionist/Customer Service Assistant
Kingfisher House Business Centre —Bromley
- £13.00 - £14.50 an hour
- Part-time
- Microsoft Office
- Front desk
- Cleaning
- Free parking
Quick apply
13d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Customer Service Agent - Travel
Luxury Escapes —London
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Services Representative
Beyond Hair —London
- Part-time
- Customer service
- POS
- Employee discount
Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Salesforce
- In-person
- Profit sharing
- Employee discount
Quick apply
7d

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Customer Service Assistant

Natoora Ltd -
London

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Casual dress
Store discount
Company events
Employee discount
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Complaint handling
Continuous improvement
Customer interaction
Multidisciplinary collaboration
Communication skills
Time management

Full job description

About Natoora

Natoora started close to 20 years ago with a very simple, yet powerful goal to find incredible flavour in fresh produce. Today, our dedication to this mission has grown into an impactful network of over 500 independent growers spanning nine sourcing hubs across three continents. Our mission is clear: to fix the food system at scale by reinstating flavour, nutrition and transparency, all while safeguarding the health of our soils.

Experts in sourcing flavour-first, seasonal fruits and vegetables, we work with hundreds of kitchens and some of the most exciting and influential chefs in London, New York, Miami, Copenhagen, Paris, and Melbourne. However, our commitment to creating a better food system also extends beyond professional kitchens to a strong community of home consumers across the US and the UK. From chefs, to home cooks to schoolchildren, we want to empower everyone to make better food choices and become informed drivers of change.

Our sourcing efforts also go well beyond fresh produce, tackling multiple facets of the food system at once — from restoring the value of whole grains through bread with our own mill and bakery, Alma, to farming produce directly at Great Fen Farm, and crafting our own range of seasonal dips, soups, and sauces in our Bermondsey kitchen. Whether we’re partnering with independent producers on flavour-first dry goods or developing recipes rooted in our seasonal fresh produce, everything we do is founded on the same principles of seasonality,

quality and integrity whilst steadfastly embracing scalability as a source of impact.

On the way, we have been named a Sunday Times Fast Track 100 Company, appeared on the Financial Times’ list of Europe’s fastest-growing companies, and proudly received a GQ Food & Drinks Sustainability Award.

About the job

As a Customer Service Assistant you’ll be a part of a dynamic, responsive team that is driving real change by being the main point of contact for our customers. We are looking for someone genuinely excited to help our chefs and work as a team. We believe human relationships are the most important part of our supply chain.

Full time: 40 hrs/week

On site

Occasional night shifts during the year

Responsibilities

Deliver exceptional customer service via email and telephone, ensuring timely and professional resolution of customer enquiries.
Manage customer orders, deliveries, refunds, and replacements while maintaining a high level of customer satisfaction.
Investigate and resolved complaints efficiently, providing fair and customer-focused solutions.
Work closely with warehouse, logistics, and delivery teams to resolve order and delivery issues.
Process refunds, credits, and account updates accurately in line with company policies.
Provided product knowledge and guidance to help customers make informed purchasing decisions.
Supported customers with subscription, account, and payment enquiries.
Prioritised multiple enquiries in a fast-paced environment
Contributed to continuous improvements by identifying recurring issues and escalating feedback to relevant departments.
Some knowledge of food systems and fresh produce (fruit and vegetables) would be an advantage, but is not essential.

You

● A passion for food and the restaurants we supply

● Excellent communication skills – both written and verbal

● Ability to hit the ground running. You’ll enjoy working autonomously as well as part of a tight-knit team

● Strong IT skills, with Excel experience a bonus

● Good attention to detail

● Ability to multitask in a dynamic, fast-paced environment

● Reliability and professionalism

● Ability to work to deadlines and under pressure at times

Key Skills

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Complaint Resolution
Order Management
Email and Telephone
Problem Solving
Communication & Interpersonal Skills
Time Management
Team Collaboration
Computer skills
Attention to Detail
Administrative
Flexibility to work in a rota

Perks

Natoora produce at a significant discount
Your birthday off*
Lunch
Kitchen stocked by our own growers and producers
Referral bonus - £250 when the referred candidate completes the probation period

*Once you’ve hit the 6 month mark

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Please apply with a cover letter and let us know why you want to join us!

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Employee discount
Referral programme
Store discount

Ability to commute/relocate:

London SE16 4RA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Will you need visa sponsorship in the future?

Experience:

customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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