Security assurance Work, Jobs in Farnborough, Eng (with Salaries)

Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Mentoring
- In-person
- Employee discount
Executive Assistant to the CEO
QinetiQ —Farnborough
- Full-time
- Continuous improvement
- Employee discount
6d
Executive Assistant
QinetiQ —Farnborough
- Full-time
- Travel
- Organisational skills
- Employee discount
Security Officer
Medirest —Guildford
- £16.04 an hour
- Part-time
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
9d
1st Line Support Analyst
FluidOne —Camberley
- Continuous improvement
- Communication skills
- Employee assistance programme
Security Officer
Securitas UK —Reading
- £15.79 an hour
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Materials Technician
QinetiQ —Farnborough
- £33,075 - £36,750 a year
- Full-time
- Computer literacy
- Computer skills
- Employee discount
Security Officer
Mitie —Sandhurst
- £13.58 an hour
- Customer service
- Communication skills
- Employee discount
Logistics Support Operator
Babcock International —Camberley
- £26,297 a year
- Overtime
- Warehouse experience
- Annual leave
- Employee assistance programme
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
11d
Security Assurance Analyst
DXC Technology —Farnborough
- Full-time
- Analysis skills
- Leadership
- Communication skills
2nd Line Support Analyst
FluidOne —Camberley
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
Barista - Store# 52384, Fleet - Cove Road
Starbucks —Fleet
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Laboratory Manager- 12 month fixed term contract
QinetiQ —Farnborough
- £43,200 - £48,000 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Communication skills
- Employee discount
People Advisor- 12 month Fixed Term Contract
QinetiQ —Farnborough
- £46,350 - £51,500 a year
- Full-time
- Project management
- Mentoring
- Analytics
- Employee discount
Leadership Team PA - Maritime and Land
QinetiQ —Farnborough
- £38,475 - £42,750 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
2d
Administrator
Aspire Defence Services Limited —Aldershot
- Up to £26,800 a year
- Full-time
- Computer literacy
- Writing skills
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Dynamics 365 Support
AALTO —Farnborough
- ERP systems
- Employee assistance programme
- Employee discount
Quick apply
Aviation Security Agent
Wilson James —Slough
- £15.16 - £18.95 an hour
- 12 hour shift
- Computer literacy
- Forklift
- First Aid Certification
- Annual leave
- Employee discount
Front End Software Engineer
Leidos —Farnborough
- £61,500 - £78,800 a year
- Full-time
- Mentoring
- Scripting
- Agile
- Annual leave
- Work from home

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Senior Support Services Agent

QinetiQ -
Farnborough

Apply Now

Job details

Permanent | Full-time
£34,000 a year

Benefits

Private dental insurance
Company pension
Private medical insurance
Employee discount

Qualifications

Technical troubleshooting
ITIL Certification
IT team management
Incident queue management
Mentoring junior staff
Ticket management
Mentoring
Mobile device management
Intune
Help desk

Full job description

Job Title:
Senior Support Services Agent

Location:
Farnborough, England, United Kingdom

Role Type:
Permanent – Full Time

Package: £34,000 (salary dependent on experience) + Benefits

Role ID: SF20290

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Support Services Agent at our Farnborough site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role
As a Senior Support Services Agent, you’ll act as a technical and operational lead within the Support Services team, supporting the Support Services Team Lead in day-to-day oversight whilst providing mentorship and escalation support to other Support Service Agents.

Day-to-day, you’ll bring advanced technical expertise, foster knowledge sharing, and ensuring the teams activities align with defined standards and service level agreements.

Your responsibilities will include:
Providing first-line support via phone, email, remote tools, and IT Service Management tools for IT-related incidents and service requests
Advanced troubleshooting of hardware, software, network, and account-related issues in-line with the technologies implemented
Monitoring and managing daily ticket quests to ensure appropriate prioritisation, ownership, and timely resolution
Allocating workload across agents, balancing operational demand and team capacity and accurately logging, categorising and prioritising tickets in line with defined SLAs
Supporting the Support Services Team Leads with shift coverage planning and handover coordination
Acting as a point of contact in the absence of the Team Leads for operational decision or escalations
Applying advanced troubleshooting skills across on-prem and cloud-based infrastructure (Active Directory, Azure AD, Microsoft 365, Windows, iOS and VPN)

Essential experience of the Senior Support Services Agent:
Extensive experience working in a service desk or IT support environment
Proven ability to coach or mentor junior colleagues
A strong working knowledge of Microsoft Windows 11/12, Microsoft 365, Teams, SharePoint
Good experience with Active Directory/ Azure AD user management, mobile device management (Intune)
Previous experience VPN and MFA troubleshooting
Prior experience showing

Essential qualifications for the Senior Support Services Agent:

ITIL Foundation Certification or working knowledge

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our Farnborough site is fully on-site.

Farnborough

At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Our Recruitment Process:
At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing [email protected] . One of our recruitment team will contact you.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture . www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

Matched contribution pension scheme, with life assurance
Generous holiday allowance, with the option to purchase additional days
Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
Volunteering Opportunities - helping charities and local community

#UKI #LI-LM1

Apply Now

Refine Your Search

security assurance jobs in farnborough, eng

Senior Support Services Agent

Executive Assistant to the CEO

Executive Assistant

Security Officer

1st Line Support Analyst

Security Officer

Materials Technician

Security Officer

Logistics Support Operator

IT Support Technician

Security Assurance Analyst

2nd Line Support Analyst

Barista - Store# 52384, Fleet - Cove Road

Laboratory Manager- 12 month fixed term contract

People Advisor- 12 month Fixed Term Contract

Leadership Team PA - Maritime and Land

Administrator

Dynamics 365 Support

Aviation Security Agent

Front End Software Engineer

I want to receive the latest job alerts for security assurance in farnborough, eng

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