It engineer Work, Jobs in Farnborough, Ham (with Salaries)

1st Line Helpdesk Engineer - Yateley
Arc —Yateley
- Azure
- Windows
- Computer networking
2d
First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Energy Storage Technical Support Engineer-UK
BYD Europe —Hounslow
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering
- Communication skills
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Energy Storage Technical Support Engineer
BYD Europe —Hounslow
- Overtime
- Word processing
- Computer literacy
- In-person

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First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the…
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Service Desk Engineer
RFA —London
Demonstrated hands-on technical experience through internships, help desk roles, school IT programs, volunteer IT work, home labs, or other practical…

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1st Line Helpdesk Engineer - Yateley

Arc -
Yateley

Apply Now

Job details

2 days ago

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Windows
Computer networking
SharePoint
Customer support
Communication skills
Microsoft Azure
Active Directory
Help desk

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

As a 1st Line Helpdesk Engineer, you will play a key role in delivering high-quality technical support to users. You’ll be the first point of contact for IT issues, providing remote and in-person support while ensuring a professional and customer-focused experience.

Key Responsibilities

Provide remote 1st line IT support to clients via phone and email
Diagnose and resolve technical issues, escalating where necessary
Support users across Microsoft technologies including Windows and Office 365
Maintain and update IT documentation and knowledge bases
Deliver customer-facing support via phone, email, and in person as required
Participate in an on-call rota providing 24-hour support

Required Skills & Experience

Previous experience in a 1st Line Support or Helpdesk role
Strong troubleshooting and problem-solving skills
Familiarity with Windows 7/10/11
Experience with Microsoft technologies including:
- Active Directory
- Group Policy
- Office 365 (Exchange, OneDrive, SharePoint)
- Azure (basic understanding)
Basic networking knowledge (IP addressing, DHCP, DNS)
Experience with antivirus solutions (e.g. Sophos)
Clear and confident communication skills

Desirable Skills

Experience with Mac administration
Previous experience in a customer-facing IT support environment

Personal Attributes

Highly organised with the ability to prioritise daily workload
Self-motivated and reliable

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility:

We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

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it engineer jobs in farnborough, ham

1st Line Helpdesk Engineer - Yateley

First Response Engineer - Service Desk - MSP

Technical Support Engineer

Technical Support Engineer - Digital Customer Success

First Line Technical Support Engineer (Shift Patterns)

Energy Storage Technical Support Engineer-UK

First Line Technical Support Engineer

Energy Storage Technical Support Engineer

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