Drone pilot Work, Jobs in Farnham, Sry (with Salaries)

Field Support Engineer
Evolve Dynamics LTD —Farnham
- Full-time
- Maintenance
- Continuous improvement
- Linux
- Free parking
Quick apply
16h
Counter Drone Security Operator
Operations Solutions Ltd —Padworth
- £32,000 - £32,292 a year
- Weekend availability
- Microsoft Word
- Analysis skills
- Continuous improvement
Quick apply
IoT Solutions Engineer
Devopster IT Consultants —Reading
- £29,437.80 - £33,500.00 a year
- Temporary
- Hybrid work
- Engineering
- SQL
- AWS
Quick apply

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Field Support Engineer

Evolve Dynamics LTD
Farnham

Quick apply

Job details

Permanent | Full-time
16 hours ago

Benefits

Free parking
Company events
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Report writing
Incident management
Stakeholder collaboration
Firmware
Maintenance
Incident reporting preparation
Internal department liaison
Equipment installation and commissioning
Continuous improvement
Risk management
Technical writing
Planned Preventative Maintenance (PPM) implementation
IP networking
Customer support
Customer interaction
Linux
Multidisciplinary collaboration
Communication skills
Planned maintenance
Remote diagnostics
Routine servicing
Help desk

Full job description

Job Description - Field Support Engineer

We are looking for highly motivated individuals who can think creatively, independently identify areas for improvement, tackle potential barriers to progress and propose solutions. The successful candidate will be responsible, thorough and accountable with a sharp eye for detail.

Personality Profile:

Methodical and structured
Calm and stable approach all at times
Reliable and conscientious
Flexible and able to manage changing priorities
Continuous improvement mindset
Always using common sense and logical approach
A team player
Attention to detail
Outstanding verbal and written communication skills

Skills / Experience (with demonstrable examples):

Engineering knowledge and qualifications (Software / Electronic / Mechanical)
Linux experience - cli
Networking experience (e.g. IP, network architectures)
Programming experience, understanding of programming practices (C++ ideally)
Experience with high pressure/sensitive situations
Customer liaison & Support
Risk management
Incident management
Aviation/flight operations experience
Piloting experience
Complex technical resolution

Bonus:

Drone regulatory knowledge
GVC/Equivalent drone pilot licence
Knowledge/experience of drones systems and flight controllers

Responsibilities

1. Technical Support and Troubleshooting

On-Site Troubleshooting: Provide on-site technical support to diagnose and resolve issues with systems, including hardware, software, and communication problems.
Remote Assistance: Offer remote troubleshooting assistance to customers and field teams via phone, email, or video calls.
Documentation: Maintain detailed records of technical issues, troubleshooting steps, and resolutions for future reference and continuous improvement.

2. System Maintenance and Upgrades

Routine Maintenance: Conduct regular maintenance checks to ensure optimal performance and prevent potential failures.
Software Updates: Install and test firmware and software updates on systems to ensure they are running the latest versions.
Hardware Upgrades: Assist in the installation and configuration of hardware upgrades to improve capabilities.

3. Customer Training and Support

User Training: Provide comprehensive training to customers and end-users on the operation, maintenance, and troubleshooting of Systems.
Customer Support: Serve as the primary point of contact for customer support, addressing inquiries and providing solutions to technical issues.
Feedback Collection: Gather feedback from customers regarding their experience and use of UAV products to inform future development and improvements.

4. Field Testing and Validation

Testing: Conduct field tests and flight demonstrations to validate the performance of Systems in various conditions and environments.
Data Collection: Collect and analyse data from test flights to identify potential improvements and ensure compliance with performance standards.
Reporting: Prepare detailed reports on field test results, highlighting any issues, improvements, and recommendations for product development.

5. Collaboration and Communication

Cross-Functional Collaboration: Work closely with engineering, product development, and quality assurance teams to relay field issues and contribute to the development of more robust Systems.
Feedback Loop: Provide regular feedback to the R&D team on common issues and customer pain points to help shape product improvements and innovations.
Documentation Sharing: Ensure all technical documentation, including user manuals, maintenance guides, and troubleshooting procedures, are up-to-date and accessible.

6. Compliance and Safety

Regulatory Compliance: Ensure all UAV operations and maintenance activities comply with relevant aviation regulations and industry standards.
Safety Protocols: Develop and enforce safety protocols for field operations, including pre-flight checks, emergency procedures, and risk assessments.
Incident Reporting: Report any safety incidents or near-misses promptly and accurately, conducting thorough investigations and implementing corrective actions.

7. Continuous Improvement

Process Improvement: Identify opportunities for process improvements in field support operations and implement best practices to enhance efficiency and effectiveness.
Professional Development: Stay updated with the latest advancements in UAV technology and industry trends, continuously improving technical knowledge and skills.
Innovation Contribution: Actively contribute to innovation initiatives by providing insights from field experiences and suggesting enhancements to UAV products and services.

Job Types: Full-time, Permanent

Benefits:

Company events
Free parking
On-site parking
Private medical insurance

Application question(s):

What is your salary expectations?
What is your notice period?

Work Location: In person

Quick apply

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drone pilot jobs in farnham, sry

Field Support Engineer

Counter Drone Security Operator

IoT Solutions Engineer

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