Head of customer service Work, Jobs in Fleet (with Salaries)

Workplace Manager
QinetiQ —Farnborough
- £49,725 - £55,250 a year
- Full-time
- Continuous improvement
- Employee discount
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
10d
Head of Operations
Venta Global —Hook
- Full-time
- Employee discount
Quick apply
Head of Virology (ID4520)
Animal and Plant Health Agency —New Haw
- £73,165 - £81,535 a year
- Overtime
- Doctoral degree
- Presentation skills
- Leadership
- Annual leave
- Employee discount
7d
Property Manager
LRG —Camberley
- £27,500 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Customer Services and Purchasing Coordinator
Waverley Abbey Trust —Farnham
- £25,555 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
4d
Senior Property Manager
LRG —Camberley
- Up to £31,000 a year
- Monday to Friday
- Organisational skills
- Time management
- Employee discount
Quick apply
Transport Support Services Manager (pay award pending)
Bracknell Forest Council —Bracknell
- £55,224 - £60,728 a year
- Full-time
- Hybrid work
- School
- Annual leave
- Work from home
11d
Facilities & Office Manager - Basingstoke (on-site)
Macmillan —Basingstoke
- £40,000 a year
- Full-time
- Management
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d
Transport Compliance Coordinator
Conquip —Alton
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Business Account Manager - Discounters
KP Snacks —Slough
- Full-time
- Hybrid work
- Flexitime
- Employee discount
Quick apply
CX Team Member
Foot Locker —Bracknell
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Store Manager - Guildford
Hush —Guildford
- £32,000 - £35,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
Branch Manager
Premier Heating Solutions —Sunninghill and South Ascot
- Full-time
- Hybrid work
- Management
- Sales
- Supervising experience
- Employee discount
Quick apply
9d
Room Attendant
The Elite Venue Selection —Hook
- Weekend availability
- Hospitality
- Hotel
- In-person
- Employee discount
- Referral programme
Quick apply
12d
Customer Journey Manager - Marketing
Rocksteady Music School —Liphook
- £40,000 - £48,000 a year
- Full-time
- Customer service
- School
- Marketing
- Free parking
- Employee discount
Quick apply
11d
Customer Success Advisor
LRG —Camberley
- Up to £30,000 a year
- Microsoft Office
- Analysis skills
- Communication skills
Quick apply
3d
Group Bookings & Box Office Co-ordinator
The Anvil Trust Ltd —Basingstoke
- £16,556 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
3d
Head Dental Receptionist
The Orthodontic Centre (Reading) Ltd —Wokingham
- From £14 an hour
- Full-time
- Customer service
- Administrative experience
- Supervising experience
Quick apply

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Workplace Manager

QinetiQ -
Farnborough

Apply Now

Job details

Permanent | Full-time
£49,725 - £55,250 a year

Benefits

Private dental insurance
Company pension
Private medical insurance
Employee discount

Qualifications

Facilities management
Continuous improvement
Occupational health
PRINCE2 Certification

Full job description

Job Title:
Workplace Manager

Location:
Farnborough, England, United Kingdom

Role Type:
Permanent – Full Time

Package: £49,725 - £55,250 (salary dependent on experience) + Benefits

Role ID: SF19975

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Workplace Manager at our Farnborough site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role
As a Workplace Manager, you will play a key role in ensuring workplaces across the QinetiQ estate are effectively supported, efficient and equipped ready to support the growing onsite presence of our staff. Acting as the operational link between Real Estate, Facilities Management and Operations, Heads of Site, Project Delivery, HSE, IT/OT, and business/programme stakeholders, the Workplace Manager needs to foster cross functional collaboration aligning the workplace environment with corporate and departmental objectives, user requirements and evolving ways of working.

Day-to-day, you’ll lead on coordinating workplace change (moves, reconfigurations, refurbishments), and drive space optimisation, resilience, service quality and sustainability within mixed use office environments ranging from open plan collaboration spaces, meeting rooms and lab environments.

Your responsibilities will include:
Overseeing the day-to-day management of workplace environments ensuring they are safe, compliant, and operating efficiently
Maintaining a consistent standard of service delivery across all sites, ensuring workplace issues are resolved promptly and effectively
Implementing workplace strategies that support organisational goals, new ways of working, and employee experience
Analysing occupancy and utilisation data to recommend improvements, optimise space, and drive cost effective estate decisions
Acting as the central point of contact for business leaders, Estates Strategy, Facilities Operations, HR, IT, and other partners
Ensuring all workplace environments comply with statutory, regulatory, and internal standards

Essential experience of the Workplace Manager :
Proven experience in workplace management, facilities management, estates operations, or a similar environment-focused role
Demonstrable experience in delivering workplace change initiatives (e.g., relocations, reconfigurations, refurbishments)
Experience analysing workplace, utilisation, or performance data to inform decision-making.
Strong track record of engaging with stakeholders across multiple business functions
Ability to drive supplier accountability and continuous improvement
Strong awareness of statutory and regulatory workplace requirements

Essential qualifications for the Workplace Manager:
Accreditation in, or strong working knowledge of, workplace health, safety, and compliance requirements. Ideally NEBOSH or IOSH
Project management experience, ideally with a formal qualification (e.g., PRINCE2, APM) considered beneficial but not essential
Professional qualifications in workplace, FM, or estates management are desirable (e.g., IWFM)

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our Farnborough site with a minimum average site attendance of three days per week. Travel to other QinetiQ and customer sites will be expected.

At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

Matched contribution pension scheme, with life assurance
Generous holiday allowance, with the option to purchase additional days
Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
Volunteering Opportunities - helping charities and local community

Our Recruitment Process:
We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

#UKD #LI-JL1

Apply Now

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