Senior engagement manager Work, Jobs in Forest Hill, Gtl (with Salaries)

Senior Engagement Manager
Kong —London
- Full-time
- PMP
- Project management
- Continuous improvement
Senior Services Engagement Manager, EMEA
Ironclad, Inc. —London
- Full-time
- Hybrid work
- Annual leave
Supervision Senior Manager
Independent Football Regulator —London
- £74,210 - £91,915 a year
- Part-time
- Hybrid work
- English
- Supervising experience
- Presentation skills
- Annual leave
- Sick pay
14d
Project Management, PSG Senior Manager - 12-Month Contract
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Senior Digital Communications Manager
Elexon —London
- £65,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
7d
Senior Standards and Governance Manager, DeepMind
DeepMind —London
- £228,000 - £248,000 a year
- Full-time
- Bachelor's degree
- No degree
- AI
- Annual leave
Senior Agile Delivery Manager
Reward Gateway —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- No experience needed
- Employee discount
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
Senior Supporter Experience Manager
Battersea Dogs & Cats Home —London
- £55,352 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
13d
Senior Guest Experience Manager
Jerba Hospitality UK Ltd. —London
- £68,000 - £92,000 a year
- Full-time
- Hospitality
- Customer service
- Master's degree
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Senior Resilience & Continuity Manager
Pension Protection Fund (PPF) —Croydon
- £64,000 - £70,000 a year
- Full-time
Senior Client Engagement Manager
LotusFlare —London
- Master's degree
- Bachelor's degree
- Travel
Enablement Strategic Programmes Lead - Senior Manager
Aveva —London
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Global Sector Senior Manager - Payments & Fintech
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
Senior Communications Manager
Wickes —Watford
- Full-time
- Organisational skills
- Employee assistance programme
- Employee discount
5d
Senior Communications Manager
Vinarchy —Weybridge
- Management
- Financial services
- Employee assistance programme
- Employee discount
12d
BCG X Global Marketing Senior Manager - Temporary
Boston Consulting Group —London
- £120,000 - £154,000 a year
- Full-time
- Marketing
- Master's degree
- Project management
- Profit sharing
- Annual leave
Senior Marketing Manager
Tropic Skincare —Croydon
- £65,000 - £75,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
Business Change Manager (Stakeholder Engagement)
Network Rail —London
- £46,701 - £55,411 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Free parking
- Annual leave
8d

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Senior Engagement Manager

Kong -
London

Apply Now

Job details

Full-time

Qualifications

PMP
Project management
Continuous improvement
APIs
IT
Certified Project Manager
Communication skills

Full job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

We are seeking a skilled and results-driven Engagement Manager to join our Professional Services team. As the Engagement Manager, you will be responsible for overseeing the end-to-end delivery of our services, ensuring client satisfaction, and optimizing project outcomes. The ideal candidate will have a strong background in project management and a deep understanding of professional services in the IT industry. This role requires a proactive and strategic approach to client engagement, coupled with the ability to collaborate effectively with cross-functional teams.

What You'll Do:

Client Engagement:
- Serve as the primary point of contact for clients in regard to their professional services engagement,, building and maintaining strong relationships.
- Understand client needs, expectations, and strategic objectives to ensure alignment with service delivery.
Project Planning and Execution:
- Lead the planning, coordination, and execution of professional services projects.
- Collaborate with project teams to define scope, objectives, deliverables, and timelines.
Resource Management:
- Allocate and manage resources effectively to ensure project delivery within scope, budget, and timeline constraints.
- Identify and address resource gaps or challenges proactively.
Quality Assurance:
- Implement and maintain quality assurance processes to ensure the delivery of high-quality services.
- Conduct regular project reviews to assess performance, identify areas for improvement, and implement corrective actions.
Risk Management:
- Identify potential risks and issues related to service delivery and develop proactive mitigation strategies.
- Monitor project progress and implement corrective actions to address any deviations from the plan.
Client Communication:
- Provide regular updates to clients on project status, milestones achieved, and any potential issues.
- Manage client expectations and address concerns promptly to ensure a positive client experience.
Continuous Improvement:
- Drive continuous improvement initiatives to enhance service delivery processes and methodologies.
- Collaborate with cross-functional teams to incorporate best practices into project delivery.

What You'll Bring:

Proven experience as an Engagement Manager or in a similar role within Professional Services.
Project management certification (e.g., PMP) is preferred.
Strong project management skills with a focus on delivering complex projects on time and within budget.
Demonstrated ability to manage multiple projects simultaneously.
Strong leadership and team collaboration abilities.
Excellent communication and interpersonal skills with the ability to work collaboratively with clients and internal teams.
Knowledge of industry-standard methodologies for professional services delivery.
Problem-solving and decision-making skills to address challenges during project execution.
Strategic thinking with the ability to convey complex API concepts to non-technical stakeholders is a plus.

If you are a results-oriented professional with a passion for delivering exceptional services, building client relationships, and driving successful projects, we invite you to apply for the Engagement Manager position and contribute to the success of our Professional Services team.

#LI-JF1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Apply Now

Refine Your Search

senior engagement manager jobs in forest hill, gtl

Senior Engagement Manager

Senior Services Engagement Manager, EMEA

Supervision Senior Manager

Project Management, PSG Senior Manager - 12-Month Contract

Senior Digital Communications Manager

Senior Standards and Governance Manager, DeepMind

Senior Agile Delivery Manager

Senior Customer Success Manager

Senior Supporter Experience Manager

Senior Guest Experience Manager

Senior Resilience & Continuity Manager

Senior Client Engagement Manager

Enablement Strategic Programmes Lead - Senior Manager

Global Sector Senior Manager - Payments & Fintech

PMO Manager

Senior Communications Manager

Senior Communications Manager

BCG X Global Marketing Senior Manager - Temporary

Senior Marketing Manager

Business Change Manager (Stakeholder Engagement)

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