Mar 11
Written By Craig Burns
Inverlochy Castle is currently recruiting for the position of Assistant Head Housekeeper. We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle has a long standing reputation as Scotland's finest country house hotel with 18 luxurious bedrooms, a Gate Lodge, 8 Walled Garden bedrooms and 9 other self catering bedrooms within the grounds. As part of Small Luxury Hotels (SLH) we are constantly voted one of the best small hotels in the world.
Eligible candidates must be able to assist the House Manager to ensure standards of cleanliness and hygiene are consistently maintained at a very high standard in the bedrooms, corridors, and public areas of the hotel. Contribute to the profitability of the Hotel through the operation of effective cost controls and stock monitoring within the Housekeeping Department. Maintain consistent five star standards of service, ensuring guest satisfaction while creating a work environment that supports organizational values.
Key Responsibilities include: active working housekeeper involved in the day-to-day operation of the housekeeping department, ensuring delivery of exceptional guest service from all areas (i.e. housekeeping, public areas, laundry, etc). Provide adequate resource planning on a weekly basis and with managing rotas along with the House Manager. The housekeeping department also perform turn down, operate their own laundry and cover the pantry with dishes and glasses each morning/night and therefore, split shifts are required.
You will also responsible for developing team skills & knowledge through training along with the House Manager. Monitoring and controlling accommodation supplies, and overseeing the ordering, delivery, and storage of all items. Ensure awareness and compliance with all Health & Safety work practices.
The ideal candidate for this position: Must have previous experience in a similar role (with a minimum of 1 year at supervisory/management level) courteous and focused on providing a consistently high standard of customer service, must be standards driven and detail-orientated with the ability to organize and plan ahead and have the ability to lead, multi-task, and make sound decisions in fast-paced environment.
All days and hours are business dependent. Split shifts are required.
Meals provided on duty.
Discounts with all ICMI properties.
Discounts with Luxury Scotland Hotels and SLH worldwide.
Excellent tips distributed through our monthly tronc system.
Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please. Sponsorship is not available.
If this position is of interest to you and you would like to be part of our team then please email your CV to
[email protected]
We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team.
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Craig Burns
Loves advertising, food & drink and working with hotels
https://www.huck.agency/
