Job Summary
You will be the first point of contact for students, visitors and staff, helping to create a welcoming and supportive environment at The Cambridge Maths School. The role requires a commitment to inclusion and to providing a high-quality experience that enables students to thrive both during their time at the school and beyond. Professionalism, attention to detail, a friendly and approachable manner, a good sense of humour, resilience, and the ability to start each day with a positive outlook are all essential qualities for success in this role.
The successful candidate will be highly organised, professional and approachable, with excellent communication skills and a strong attention to detail. You will play a key role in supporting students throughout their journey.
Responsible to: Business and Administrative Manager
Salary: Pro-rated Support Staff Scale 4 Point 7-11 FTE
Working Pattern: Term time only, 20 hours per week, Monday to Friday, 10:00-14:00 (times are negotiable)
Start date: Flexible by agreement; however, the earliest available start date is September 2026.
Main responsibilities
- Demonstrate the school's vision and values through everyday practice, contributing to a positive, inclusive and collaborative culture.
- Provide a professional, friendly and efficient administrative service to support the smooth day-to-day operation of the school.
- Act as the first point of contact for students, parents/carers, staff, visitors and external agencies, ensuring enquiries are handled promptly, professionally and effectively.
- Provide a welcoming and efficient reception service during school opening hours, creating a positive experience for all visitors.
- Ensure all visitors are signed in and out in accordance with safeguarding procedures and are met by the appropriate member of staff.
- Manage shared email accounts, responding to enquiries and directing communications to the appropriate colleagues as required.
- Operate the school's telephone system, handling calls efficiently, taking messages and directing enquiries appropriately.
- Receive, sort and distribute incoming mail and deliveries, and process outgoing post.
- Maintain accurate and up-to-date student records and administrative systems.
- Support the monitoring of student attendance and punctuality, following up concerns and locating students where required.
- Maintain school calendars, diaries and booking systems to support effective organisation and communication.
- Assist with the planning, preparation and administration of school events, meetings, open evenings and other activities.
- Prepare rooms, resources and refreshments for meetings and visitors when required.
- Check and accept deliveries, ensuring items are distributed promptly and reception areas remain organised and secure.
- Provide first-line support for students who are unwell, liaising with parents/carers and staff as appropriate.
- Undertake a range of administrative tasks, including correspondence, filing, record keeping, photocopying, scanning, collating resources and preparing documentation.
- Support administrative processes relating to student admissions, enrolment and induction.
- Assist with school communications, including the distribution of messages, newsletters, notices and information to parents/carers and students.
- Support the effective organisation of the school environment, ensuring compliance with health and safety requirements.
- Attend relevant meetings, training and professional development activities, supporting the implementation of new initiatives and procedures.
- Provide administrative support to colleagues and departments across the school as required.
- Provide administrative support for the school's outreach programme
- Handle confidential information in accordance with GDPR, the Trust's privacy policies and data protection procedures at all times.
- Contribute positively to a culture of high expectations, continuous improvement and professional excellence.
- Support the school's commitment to inclusion, wellbeing and student success.
- Undertake First Aid training and assist with maintaining first aid supplies and records as required.
- Promote and safeguard the welfare of all students by adhering to the school's safeguarding, child protection, behaviour and wellbeing policies.
- Support a safe, respectful and positive learning environment by upholding the school's expectations for behaviour, attendance and conduct.
This job description should be seen as enabling rather than restrictive and will be subject to regular review.
These duties and responsibilities should be regarded as neither exhaustive nor exclusive as the post holder may be required to undertake other reasonably determined duties and responsibilities commensurate with the grading of the post.
Person Specification
Essential
- GCSE Grade C/4 or above in English and Mathematics (or equivalent).
- Proficient in Microsoft Office and ICT systems.
- Excellent communication, interpersonal and customer service skills.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- High level of accuracy and attention to detail.
- Experience working in an administrative or office environment.
- Able to work independently, use initiative and manage workload effectively.
- Positive, flexible and proactive approach to work.
- Commitment to inclusion, safeguarding and the wellbeing of young people.
- Able to build positive relationships with students, staff, parents, carers and external partners.
- Professional, trustworthy and able to handle confidential information appropriately.
- Willingness to undertake relevant training and professional development.
- Commitment to the ethos and values of Cambridge Maths School and Eastern Learning Alliance.
- Resilient, adaptable and a strong team player with a positive ‘can-do’ attitude.
Desirable
- Relevant IT qualification or training.
- Experience of using SIMS or other school management information systems.
- Recent experience working or volunteering in a school environment.
- Experience working with children and young people.
- First aid qualification or experience.
- Good typing speed and keyboard skills.
- Knowledge of current safeguarding, child protection, health and safety requirements.
The post holder will have a shared responsibility for the safeguarding of all children and young people. The post holder has an implicit duty to promote the welfare of all children and young people and to be committed to promote diversity and equality for all.
Additional Information
The Eastern Leaning Alliance Multi-Academy Trust is committed to equal opportunities, safeguarding and the promotion of the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment and undergo the appropriate checks. All positions within the Trust are subject to enhanced DBS checks and satisfactory references. Only applications submitted using the ELA application form will be accepted. We do not accept applications by CV.
Download the Application Form here:
https://cms.tela.org.uk/wp-content/uploads/2026/02/ELA-Support-Staff-Employment-Application-Form-2.docx
What can ELA offer you?
ELA provide sector-leading staff benefits alongside bespoke, high-quality CPD programmes, cross-trust events, and exceptional opportunities for career development within our innovative family of schools.
ELA staff benefits include:
∞ Reduced contact time to enable professional development;
∞ EAP with access to counselling & physiotherapy;
∞ Health care cash plan
∞ Paid annual family day;
∞ Extensive discount club access;
∞ Cycle to work & electric car lease schemes;
∞ Enhanced parental leave;
∞ Flexible work practices;
∞ Laptop & mobile phone payment plans;
∞ Ticket ballots for high-profile events;
∞ Generous annual leave allowance for support staff;
∞ Discounted gym membership for all staff.
Interviews and application process
These will take place at Cambridge Maths School and will include interview and task.
If you would like to apply, please complete the application form and a letter (not more than 1 side of A4) outlining:
∞ your reasons for applying
∞ what you will bring to the role
∞ what your style and approach will be if recruited to this post
∞ why you believe you might be suited to this particular challenge/opportunity.
Applications close at 4pm on Monday, 10th August 2026
Please ensure your form and cover letter are returned to Business and Administrative Manager for Cambridge Maths School [email protected]
Due to the high volume of applicants, we receive for certain roles, we reserve the right to close a vacancy earlier than the advertised date if we have received applications that reach the criteria. If you have not received a response within one week of the closing date, please assume that your application has not been successful on this occasion.
Work Location: In person
