Helpdesk administrator Work, Jobs in Gateshead, Twr (with Salaries)

Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry
Enertech FM Limited —Hebburn
- Up to £30,000 a year
- 8 hour shift
- Microsoft Word
- Accounting
- In-person
Quick apply
13d
People Team Administrator
poltronesofà —Sunderland
- £24,851 a year
- Full-time
- Administrative experience
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5h
Junior Salesforce Developer
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Salesforce
- Communication skills
Quick apply
Mobile Technical Operative (Multiskilled)
Equans —Newcastle upon Tyne
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme

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helpdesk administrator jobs near gateshead, twr

Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry

Enertech FM Limited -
Hebburn

Quick apply

Job details

Full-time
Up to £30,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
CAFM software
Stakeholder liaison
GCSE
Filing
Procurement support
Accounting
Customer support
Customer interaction

Full job description

Job Description:

Job description

An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Newcastle/Hebburn Office, as part of our Helpdesk team.

Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts managers, suppliers and clients to offer our high standards of customer service and SLA's across our company. The post holder will support a maintenance operation by receiving and dispatching service requests, updating both internal Job Logic CAFM and client systems, administering procurement, producing high quality documentation.

Effective and courteous handling of customer queries and service requests.
Experience with Job Logic CAFM system
Fast and accurate generation, and closure, of reactive work orders on the site-based maintenance personal management system.
Generation and closure of scheduled work orders, on a weekly basis.
Production of high quality MS Word based documentation, from limited specification and within tight timelines.
Accurate logging of purchase orders and filing of associated documentation
Updating in-house systems and external systems.
Monitoring quote requests and chasing engineers/subcontractors for job updates on daily basis.
Managing inbox efficiently on daily basis. Constant liaison with engineers and subcontractors via phone/email.

Job Types: Full-time, Permanent

Benefits:

On-site parking

Schedule:

8 hour shift
Monday to Friday

Education:

GCSE or equivalent (preferred)

Work Location: In person

Pay: Up to £30,000.00 per year

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Hebburn NE31 2ES: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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helpdesk administrator jobs in gateshead, twr

Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry

People Team Administrator

Junior Salesforce Developer

Mobile Technical Operative (Multiskilled)

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