Incident manager Work, Jobs in Gatwick Airport Station (with Salaries)

Operational Incident Manager
Govia Thameslink Railway —Crawley
- 12 hour shift
- In-person
- Employee discount
SOC Analysts (DV Security Clearance)
CGI —London
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Continual Improvement and Innovation Manager
Indra Group UK & Ireland —Redhill
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
Centre Manager - Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Budgeting
- Training & development
Quick apply
Deputy Manager – Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £40,000 a year
- Full-time
- Supervising experience
- Rehabilitation centre
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
GSOC Regional Program Manager, EMEA
Google —London
- Bachelor's degree
- No degree
12d
Fraud and Application Support Analyst - 18 month Fixed Term Contract
Cubic Corporation —Salfords
- Full-time
- Microsoft Word
- Bachelor's degree
- No degree
Director of Client Services
CareADHD —Canary Wharf
- £90,000 - £120,000 a year
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Work from home
Quick apply
1d
Senior Manager - DSO - UK Data Incident Investigations Lead
EY —London
- Communication skills
- Employee discount
Business Incident Manager
Atos —London
- Writing skills
- Continuous improvement
- Communication skills
- Annual leave
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
Incident Manager
Department for Transport —London
- £39,533 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
6d
General Services & Facilities Manager
Indra Group UK & Ireland —London
- Hybrid work
- Travel
- Leadership
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Global Incident Management Coordinator
Pinkerton —London
- Full-time
- Computer literacy
- Data analysis skills
- Bachelor's degree
5d
IT Problem Manager
Surrey County Council —Reigate
- £55,486 - £60,898 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
8d
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
Application Operations Manager
Indra Group UK & Ireland —Redhill
- Hybrid work
- Management
- Computer Science
- PMP
- Work from home
- Employee assistance programme
Quick apply
Digital Services Senior Manager in HEAD OF SERVICE
Bank of England —London
- £90,640 - £101,970 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Annual leave
- Flexible schedule
Director of People and Properties
Cora Partners —London
- £80,000 - £100,000 a year
- Full-time
- Research
- Team management
- Travel
7d
Front Office Support Manager
Indra Group UK & Ireland —Redhill
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply

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Operational Incident Manager

Govia Thameslink Railway -
Crawley

Apply Now

Job details

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Driving Licence
Health and safety audits

Full job description

GTR are recruiting an Operational Incident Manager based out of our Rail Operating Centre in Three Bridges.

This new position carries significant accountability as the key live decision-maker within Southern's operational team. OIMs are part of a 7-strong team rostered 24/7 dedicated to both providing an immediate response to operational incidents that occur, directing the actions to be taken, and physically attending significant incidents on the GTR ‘South' network. This role carries a diverse range of responsibility where no two days are the same.

OIMs will have the discretion, personal decision-making confidence and training to influence the course of service recovery following incidents, and act as the first responder to drivers and other operational staff involved. OIMs will collect evidence from the scene, download train data loggers and liaise with partners in Network Rail and GTR to ensure a complete portfolio of information is passed to the owning investigatory managers.

Where necessary, OIMs will support NR in taking immediate actions to prevent further safety incidents. In addition, OIMs will proactively undertake monitoring audits of driver compliance with safe train driving by download and practical observation, to ensure we are proactively driving continuous safety improvement.

Please note: This position will be rostered on a 24 hour, 7 day per week basis with an 8 hour weekday and 12 hour weekend shift structure, designed to support a positive work/life balance and support our aim to increase the appeal of operational management roles to a diverse range of candidates.
Role closes: 15 July
Due to upcoming leave, we will get back to candidates w/c 3 August.
This role is based at Three Bridges ROC in order to provide instantaneous support to the Control and Network Rail teams when the OIM is not responding to incidents or undertaking safety auditing activity in person on the Southern network. It is not suitable for remote working.

Key Success Criteria
Holds a current Train Driver Licence (essential)
Prioritise service recovery following all operational incidents by ensuring consistent, evidence-based decisions are taken in line with GeForce TRAINING; in turn, increase the level of operational performance achieved by the business
Deliver first-class standards of support with consideration for driver welfare following incidents and take fair and consistent decisions
Become a network-wide ambassador for operational teams
Ensure high quality information is consistently inputted to the Southern electronic management systems
Identify non-compliance with southern driving standards through sampling activities and compile reports
Maintain agreed competence levels using spaces provided in the roster and undertake other activities supporting teams as required by the Operational Response Manager
Be immediately available to respond to operational incidents occurring on the GTR South area and provide authoritative decision making based on experience and objective analysis of the facts available and safety profile
Provide informed, official guidance and instructions to Southern control teams on resolving operating incidents, proactively considering implications on safety and operational performance
Take the lead in supporting Southern control teams with arranging response plans with Southern Resource Managers and local driver management teams

What we can offer you:
Final salary pension
25 days holiday plus bank holidays
Health Care
Free travel on GTR and sister groups for you and your family
75% off travel on other train operating companies for you, and leisure for your family
Discounted Oyster Card
GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
StarHub - our great benefits package which, for example, includes discounts with many retailers.

Please open the attached job description for more information.

Apply Now

Refine Your Search

incident manager jobs in gatwick airport station

Operational Incident Manager

SOC Analysts (DV Security Clearance)

Continual Improvement and Innovation Manager

Centre Manager - Primrose Lodge

Deputy Manager – Primrose Lodge

GSOC Regional Program Manager, EMEA

Fraud and Application Support Analyst - 18 month Fixed Term Contract

Director of Client Services

Senior Manager - DSO - UK Data Incident Investigations Lead

Business Incident Manager

Operational Resilience and Readiness Manager

Incident Manager

General Services & Facilities Manager

Global Incident Management Coordinator

IT Problem Manager

IT Support Manager

Application Operations Manager

Digital Services Senior Manager in HEAD OF SERVICE

Director of People and Properties

Front Office Support Manager

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