Banking advisor Work, Jobs in Glasgow, Glg (with Salaries)

Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
16h
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
Regulatory Control Lead - Asset and Wealth Management Regulatory Controls (ARC)
JPMorganChase —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solutions Analyst II
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Master's degree
- SQL
Credit Director
Nationwide Building Society —Glasgow
- £85,000 - £110,000 a year
- Full-time
- Hotel
- Bachelor's degree
- No degree
13d
Business Analyst
Barclays —Glasgow
- Continuous improvement
- Agile
- Financial services
5d
Transaction Monitoring Training and LPT Analyst
Barclays —Glasgow
- Continuous improvement
- Banking
4d
Group Financial Controller
FWB —Glasgow
- Full-time
- Customer service
- Analysis skills
- Accounting
CSA
Firstsource Healthcare —Glasgow
- Customer service
- Financial services
Transaction Monitoring QC Analyst
Barclays —Glasgow
- Continuous improvement
- Quality control
2h
Asset Management Data Marketplace - Product Senior Associate
JPMorganChase —Glasgow
- Full-time
- Product management
- AI
Applied AI ML Lead- Agentic AI & Python
JPMorganChase —Glasgow
- Full-time
- Computer Science
- System design
- Master's degree
Lead Software Engineer
JPMorganChase —Glasgow
- Full-time
- System design
- Java
- SQL
1h
Director of Software Engineering - Executive Director
JPMorganChase —Glasgow
- Full-time
- System design
- AWS
- Analysis skills
Family Office & Private Client - Manager - Tax Compliance (Scotland)
KPMG —Glasgow
- Part-time
- Analysis skills
- Communication skills
- Tax experience
Wealth Manager - Wealth Management
Barclays —Glasgow
Cyber, Privacy & Resilience Legal Counsel – Vice President
Morgan Stanley —Glasgow
- Full-time
- Financial services
- Communication skills

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Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Area of Expertise: Banking Operations.
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that…

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Customer Service Advisor

Huntswood -
Glasgow

Quick apply

Job details

Permanent | Full-time
From £26,227 a year
16 hours ago

Benefits

Casual dress
Store discount
Health & wellbeing programme
Employee mentoring programme
Annual leave
Company pension
Work from home
Company events
Employee discount
Transport links
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service
Financial services
Communication skills
Negotiation

Full job description

Customer Service Advisor (Fraud) – Join an Award Winning Outsourcer and Grow Your Career!

We’re looking for empathetic, proactive Customer Service Advisors to support customers via inbound calls as their first point of contact. You will play a vital role in investigating suspected fraud and scam cases, working on behalf of our established Banking client to deliver fair, timely, and high‑quality resolutions.

Start Date: 17th August 2026
Salary: From £26,227 per annum
Hourly Rate: £13.45 + 25p per hour site incentive for your first 12 weeks
Performance Bonus: Up to £1.10 per hour
Location: Full time site based in our Glasgow City Centre Office during initial training/Gradbay/ route to competency (minimum 12 weeks).

Once you are signed off (Week 12) you can work from home!

What you’ll do:

Investigate: Identify, raise, and resolve potential fraud or scam‑related cases.
Support Customers: Be a professional and reassuring voice for customers during stressful situations.
Take Ownership: Where errors occur, acknowledge them and work towards the right outcome.
Communicate Clearly: Keep customers and stakeholders informed throughout the journey.
Collaborate: Work closely with internal teams to ensure a seamless experience.
Adapt & Improve: Learn from cases to help enhance processes and outcomes.

What We’re Looking For

Previous Customer Service experience (contact centre or financial services background desirable)
Strong communication and interpersonal skills
Confident negotiation and problem‑solving abilities
Able to work well independently and within a team
Motivated, resilient, and goal‑driven
Comfortable using computer systems
Ability to work under pressure and meet deadlines

Working Hours

37.5 hours per week
Monday–Sunday, shift rotation between 8am and 8pm
Full attendance during your initial training period is required to ensure you receive all the support and knowledge needed to set you up for success in the role.

Your Benefits & Perks

Comprehensive Training with experienced Trainers
Life assurance - providing coverage at 1x your basic salary in the event of unforeseen circumstances
Health Cash Plan - helping you claim back the cost of everyday healthcare
‘Perks at work’ staff discounts - access to our intranet with exclusive discounts from leading retailers such as Apple, M&S, Expedia and many more…
Colleague Recognition Scheme – Become a Huntswood Hero!
Regular colleague engagement activities where you could earn additional incentive
Access to an online Well-being centre that has a variety of tools to nurture your overall health
Free Fruit, Tea, Coffee & Hot Chocolate on site
Payday pizza! Enjoy some pizza on us every Wednesday before each payday when working on site
Discounted Premium City Centre Parking
Refer a friend scheme (earn £1000 for each person you refer)
Mentorship program to grow and develop within the company

Why Join Huntswood?

At Huntswood, our people are at the heart of everything we do. As a trusted Business Process Outsourcer (BPO), we partner with leading brands to deliver exceptional customer experiences — and we invest heavily in developing our teams to do just that.

Whether you join us on a fixed‑term contract or as a permanent employee, you’ll gain variety, career progression, and the support you need to reach your goals.

Huntswood is now part of ResultsCX, a global leader in Customer Experience Management, giving you even more opportunities to grow in a fast‑moving, forward‑thinking organisation.

Committed to Inclusivity

Huntswood, a ResultsCX company, is an equal opportunity employer. We welcome applications from all backgrounds and are proud to be a Disability Confident employer. We guarantee an interview for all disabled applicants who meet the minimum criteria.

For your safety, please note: Huntswood will only request contact details via email when first reaching out — we will never ask for additional personal information at that stage.

Job Types: Full-time, Permanent

Pay: From £26,227.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Employee mentoring programme
Health & wellbeing programme
Life insurance
Paid volunteer time
Referral programme
Store discount
Transport links
Work from home

Application question(s):

Please note that annual leave cannot be approved during your first six weeks due to training. Do you currently have any leave booked within the first six weeks of your start date?

Experience:

Customer Service : 1 year (required)
Contact Centre: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Glasgow G1 2RX

Quick apply

Refine Your Search

banking advisor jobs in glasgow, glg

Customer Service Advisor

Client Service Team Leader 24/7 shift pattern

Transaction Monitoring Analyst

Regulatory Control Lead - Asset and Wealth Management Regulatory Controls (ARC)

Solutions Analyst II

Credit Director

Business Analyst

Transaction Monitoring Training and LPT Analyst

Group Financial Controller

CSA

Transaction Monitoring QC Analyst

Asset Management Data Marketplace - Product Senior Associate

Applied AI ML Lead- Agentic AI & Python

Lead Software Engineer

Director of Software Engineering - Executive Director

Family Office & Private Client - Manager - Tax Compliance (Scotland)

Wealth Manager - Wealth Management

Cyber, Privacy & Resilience Legal Counsel – Vice President

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