Helpdesk technician Work, Jobs in Glasgow, Glg (with Salaries)

IT Desktop Support
Axiom Technologies —Glasgow
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
2d
Helpdesk Operator - Backshift
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Area Site Technician - Glasgow
City Facilities Management (UK) —Glasgow
- £41,324.95 a year
- Full-time
- Bakery
- Employee discount
Mobile Regional Technical Supervisor
Equans —North Lanarkshire
- Full-time
- Annual leave
- Employee assistance programme
3d
HVAC Technician : Glasgow
City Facilities Management (UK) —Glasgow
- Part-time
- Customer service
- Travel
Distribution Site Technician - Cumbernauld (Westfield DC)
City Facilities Management (UK) —Cumbernauld
- £39,111.36 a year
- Overtime

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IT Desktop Support

Axiom Technologies -
Glasgow

Apply Now

Job details

Part-time
2 days ago

Qualifications

Jira
Technical troubleshooting
Desktop support
Operating systems
Computer Science
Incident management
SCCM
User account provisioning
Ticket management
Maintenance
User account management
Bachelor's degree
Zendesk
Computer hardware
CompTIA Network+
Remote access software
Computer networking
ServiceNow
Application support
Communication skills
CompTIA A+
Intune
Mobile devices
Information Technology
VPN

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
Respond to service requests and incidents via ticketing system, phone, or in-person.
Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
Set up and configure new employee workstations, including user accounts and permissions.
Maintain asset inventory and ensure accurate documentation of IT equipment.
Assist with onboarding/offboarding of employees from a technical perspective.
Support remote users with VPN, remote desktop, and connectivity issues.
Collaborate with other IT teams on escalated issues or project-related tasks.
Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.

Preferred:

Experience with macOS or Linux environments.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).

Working Conditions:

Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

helpdesk technician jobs in glasgow, glg

IT Desktop Support

Helpdesk Operator - Backshift

Incident Customer Service Operator - Glasgow

Area Site Technician - Glasgow

Mobile Regional Technical Supervisor

HVAC Technician : Glasgow

Distribution Site Technician - Cumbernauld (Westfield DC)

I want to receive the latest job alerts for helpdesk technician in glasgow, glg

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