Customer service fully remote Work, Jobs in Glasgow, Sct (with Salaries)

Customer Service Coordinator (FTC January 2027)
William Grant & Sons —Bellshill
- Customer service
- Communication skills
- Employee assistance programme
12d
Customer Delivery Driver
ASDA —Glasgow
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Claims Handler - Office Based Role ( Local Glasgow Applicants only)
WNS Global Services —Glasgow
- Full-time
- Hybrid work
- Organisational skills
- Time management
Quick apply
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £18,000 a year
- Full-time
Optical Colleague
ASDA —Glasgow
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
13d
Trainee Internal Auditor
TIAA Ltd —Glasgow
- From £26,250 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- In-person
- Annual leave
Quick apply
12d
Property Officer
Ferguslie Park Housing Association —Paisley
- £42,707 - £46,895 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- IT
- Free parking
Quick apply
Finance Administrator
Sodexo —Glasgow
- £16.50 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
6d
Rail Replacement Coordinator - Scotland
Transport UK Rail Replacement —Glasgow
- £14.54 an hour
- Travel
- Employee assistance programme
- Flexible schedule
Quick apply
Pharmacy Colleague
ASDA —Glasgow
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
7d
BSL/English Translator Staff (UK)
Sign Language Interactions Ltd —Glasgow
- £35,000 - £50,000 a year
- Overtime
- Remote
- Customer service
- English
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
6d
Inside Sales Manager (Remote / Hybrid)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2h
VRS Staff Interpreter
Sign Language Interactions Ltd —Glasgow
- Part-time
- Remote
- English
- Annual leave
Quick apply
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
Senior Credit Controller (6 month FTC)
William Grant & Sons —Cumbernauld
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee assistance programme
7d
Online Manager
ASDA —Glasgow
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Senior Credit Controller
William Grant & Sons —Cumbernauld
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee assistance programme
7d
Shift Manager
Greggs —Johnstone
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
IT Engineer - Desktop
Argyll & Bute Council —Helensburgh
- £35,750 - £38,779 a year
- Monday to Friday
- Customer service
- Travel
- Scripting
- Employee discount
14d

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Customer Service Coordinator (FTC January 2027)

William Grant & Sons -
Bellshill

Apply Now

Job details

Fixed term contract
12 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Customer service
Communication skills

Full job description

Job Introduction

The Opportunity

We are looking for a proactive Customer Service Co-ordinator to join our dynamic Customer service team in Bellshill on a fixed term basis until end January 2027.

What you’ll be doing

As a Customer Service Co-ordinator, you will play a key role in managing the complete customer order journey, ensuring a seamless experience from order receipt through to final delivery. Acting as the primary point of contact for a portfolio of customers, you will build strong relationships, provide proactive communication and deliver exceptional service throughout the order fulfilment process.

You will be responsible for processing and managing customer sales orders and ensuring the accuracy of orders, shipping information and documentation. Working closely with Commercial, Production, Logistics and external Freight Forwarders, you will coordinate shipments to ensure products are delivered on time and in full.

Main Responsibility

Key Responsibilities

Manage the end-to-end customer order process from order entry through to delivery.
Build and maintain strong customer relationships, acting as a trusted point of contact.
Coordinate export shipments and work closely with Freight Forwarders to ensure timely delivery.
Prepare and manage export documentation, including customs and shipping paperwork.
Monitor order progress and proactively communicate updates, delays, or issues to customers and internal stakeholders.
Collaborate with Commercial, Production and Logistics teams to achieve On Time In Full (OTIF) delivery performance.

Our Ideal Candidate

About You

Previous experience in customer service, customer operations, or order management within a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
Strong attention to detail and a commitment to maintaining accuracy across all aspects of your work.
Able to effectively manage multiple priorities, work under pressure, and meet deadlines without compromising quality.
A proactive and solution-focused approach, with the confidence to identify issues, resolve challenges, and drive positive outcomes.
Positive, adaptable, and customer-focused, with a passion for delivering exceptional service and continuous improvement.

If you thrive in a fast-paced environment, enjoy working collaboratively with peers and problem solving, we want to hear from you.

Are you that ‘Rare Character’ we are looking for?

This role is deemed to be a security cleared role and falls under the remit of AEO, regulated by the HMRC, as such there will be enhanced screening as part of the recruitment.

What we can offer you

We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
Private Healthcare and Doctor@Hand (remote GP service).
Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
Our Life Assurance cover is a multiple of eight times your annual basic salary.
Product allocation so that you can enjoy our fantastic portfolio of brands.
Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
Learning resources to help you be your best self.

About William Grant & Sons

A HOME FOR RARE CHARACTERS

William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.

OUR AGILE WORKING PHILOSOPHY

Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.

INCLUSIVE RECRUITMENT PROCESS

Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive.

William Grant & Sons

Apply Now

Refine Your Search

customer service fully remote jobs in glasgow, sct

Customer Service Coordinator (FTC January 2027)

Customer Delivery Driver

Claims Handler - Office Based Role ( Local Glasgow Applicants only)

Digital Help Desk Apprentice

Digital Helpdesk Apprentice

Optical Colleague

Trainee Internal Auditor

Property Officer

Finance Administrator

Rail Replacement Coordinator - Scotland

Pharmacy Colleague

BSL/English Translator Staff (UK)

Inside Sales Manager (Remote / Hybrid)

VRS Staff Interpreter

3rd Line Support Analyst

Senior Credit Controller (6 month FTC)

Online Manager

Senior Credit Controller

Shift Manager

IT Engineer - Desktop

I want to receive the latest job alerts for customer service fully remote in glasgow, sct

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Our Ideal Candidate

What we can offer you

About William Grant & Sons

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