Insurance advisor Work, Jobs in Glasgow, Sct (with Salaries)

Senior Secure Start Advisor
Fittleworth —Glasgow
- £29,347 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Employee assistance programme
- Employee discount
13d
Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
12d
Patient Care Advisor
Simple Online Healthcare —Glasgow
- £27,979 - £28,479 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
3d
HR Advisor
JamesFisher —Glasgow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Customer Contact Centre Advisor
Scottish Friendly —Glasgow
- £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Financial services
- Store discount
- Work from home
Quick apply
7d
Health & Safety Advisor
Emcor —Glasgow
- £45,000 a year
- Full-time
- Remote
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Glasgow
- £25,950 - £26,770 a year
- Full-time
- Travel
- Work from home
- Employee discount
Quick apply
Senior Health + Safety Advisor
Scottish Power —High Blantyre
- From £55,000 a year
- Presentation skills
- Annual leave
- Employee discount
11d
Senior Organisational Development Advisor
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
11d
Customer Services Advisor
Hydrasun Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Advisor - Vehicle Repair Centre
Touch Ups Glasgow Ltd —Glasgow
- £13 an hour
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
Quick apply
9d
Tesco Travel Money Advisor
Travelex —Glasgow
- £13 an hour
- Overtime
- Health & wellbeing programme
- Employee discount
Parts Advisor
Lookers —Glasgow
- £28,500 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Senior Manager, Finance Program Management (Separation and Integration Mgmt Office)
Thermo Fisher Scientific —Paisley
- £143,000 - £190,650 a year
- Full-time
- PMP
- English
- Analysis skills
- Employee stock purchase plan
- Annual leave
13d
Glasgow – Residential Sales Advisor
RGH‑Global Limited —Glasgow
- £28,000 a year
- Monday to Friday
- Driving
- Communication skills
Audit Advisor
AAB —Glasgow
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Multinational Client Advisor
Marsh —Glasgow
- Full-time
- Hybrid work
- Organisational skills
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Rutherglen
- £3,800 a month
- Full-time
- Sales
Quick apply
H&S Advisor / H&S Manager
AmcoGiffen —Cumbernauld
- £35,000 - £75,000 a year
- Weekend availability
- Civil engineering
- Driving
- Communication skills
- Life insurance
Quick apply
Credit Director
Nationwide Building Society —Glasgow
- £85,000 - £110,000 a year
- Full-time
- Hotel
- Bachelor's degree
- No degree
12d

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insurance advisor jobs near glasgow, sct

Senior Secure Start Advisor

Fittleworth -
Glasgow

Apply Now

Job details

Permanent | Full-time
£29,347 a year
13 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Microsoft Outlook
Customer service
English
Microsoft Office
Communication skills

Full job description

The Role
The Senior Customer Service Advisor is responsible for delivering exceptional customer service to clients and healthcare professionals, fostering strong relationships through the Secure Start at Fittleworth pathway. This role involves proactive inbound and outbound communication via phone and email to support and educate clients and healthcare professionals on Hollister and Dansac products for Ostomy and Continence Care. The advisor will guide customers through the Secure Start process, ensuring a positive experience and promoting product and service knowledge.

Key Responsibilities

Manage inbound and outbound calls and emails for clients and healthcare professionals.
Place outbound calls to surgeries for outstanding prescriptions and chase prescriptions for pending orders.
Register new clients to Fittleworth and Secure Start.
Proactively follow up with patients experiencing issues or concerns, providing support and advice in conjunction with the Clinical Team.
Make outbound Secure Start calls in accordance with the pathway, logging all patient interactions and updates accurately in the relevant CRM system
Provide confident and accurate product education across the Hollister and Dansac ostomy and continence ranges, supporting clients with product selection, usage guidance and appropriate switches where beneficial.
Capture client concerns regarding product range and delivery service, ensuring timely follow-up.
Process sample orders for Fittleworth and Secure Start clients.
Update client cutting templates as needed.
Monitor and complete daily workloads within SLA.
Ensure compliance with Data Protection (GDPR) requirements, maintaining accurate records and obtaining consent for contact.
Follow CQC guidelines to protect all data held that refers to private and confidential patient details
Ensure that your stoma, urology and product knowledge are kept up to date to ensure that relevant and accurate advice is given to resolve patient issues where appropriate.
Perform any other reasonable duties as requested by your supervisor, Department Manager, or Director.

Skills and Experience

Excellent customer service and telephone skills.
Self-motivated with strong determination to succeed.
Ability to multi-task in a high-volume environment.
Enthusiastic and reliable team player.
Highly organised with strong prioritisation skills.
Excellent written and verbal communication skills.
Ability to manage a large workload under pressure.
Fluent in English (written and verbal).
Demonstrates Bold Behaviours, accountability, and ownership.
Previous experience of working in high-volume customer experience environment.
Proficient in all Microsoft applications including but not limited to Dynamics CE, Teams, Outlook, Excel and Word

Behavioural Competencies

Empathy & Compassion: Understand and respond to client needs with sensitivity and care.
Resilience: Maintain professionalism and positivity under pressure and in challenging situations.
Adaptability: Adjust quickly to changing priorities, processes, and client requirements.
Collaboration: Work effectively within a team and with external partners to achieve shared goals.
Problem-Solving: Identify issues proactively and implement practical solutions.
Attention to Detail: Ensure accuracy in data entry, prescription processing, and client communication.
Integrity: Uphold confidentiality and compliance with GDPR and company policies.
Customer-Centric Mindset: Prioritize client satisfaction and deliver a seamless experience.

About us
Our ambition is to double the number of lives we impact, while making life more rewarding and dignified for the people who use our products and services. To achieve this, we focus on attracting, developing, rewarding and retaining great people, and on creating a high‑performing, inclusive working environment.

Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC), providing a discreet and reliable home dispensing service to more than 60,000 clients across the UK. We support people with a wide range of needs, including a cut‑to‑fit stoma product customisation service, ensuring care is tailored to each individual.

We are part of the wider JDS Family and are continuing through a period of rapid growth and transformation. Our services are delivered through a dedicated Customer Service Team and 38 dispensing centres nationwide.

At the heart of Fittleworth are our 360 employees, who live and breathe our core principles and proudly carry forward the Schneider legacy.

What we offer

Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
8.5% employer pension contribution
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

Apply Now

Refine Your Search

insurance advisor jobs in glasgow, sct

Senior Secure Start Advisor

Customer Service Advisor

Patient Care Advisor

HR Advisor

Customer Contact Centre Advisor

Health & Safety Advisor

Customer Service Advisor (Zero Carbon Living)

Senior Health + Safety Advisor

Senior Organisational Development Advisor

Customer Services Advisor

Customer Service Advisor - Vehicle Repair Centre

Tesco Travel Money Advisor

Parts Advisor

Senior Manager, Finance Program Management (Separation and Integration Mgmt Office)

Glasgow – Residential Sales Advisor

Audit Advisor

Multinational Client Advisor

JUNIOR SALES ADVISOR

H&S Advisor / H&S Manager

Credit Director

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