Insurance advisor Work, Jobs in Glasgow, Sct (with Salaries)

Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
14d
Patient Care Advisor
Simple Online Healthcare —Glasgow
- £27,979 - £28,479 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
5d
HR Advisor
JamesFisher —Glasgow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Customer Contact Centre Advisor
Scottish Friendly —Glasgow
- £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Financial services
- Store discount
- Work from home
Quick apply
8d
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
1d
Health & Safety Advisor
Emcor —Glasgow
- £45,000 a year
- Full-time
- Remote
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Glasgow
- £25,950 - £26,770 a year
- Full-time
- Travel
- Work from home
- Employee discount
Quick apply
Senior Health + Safety Advisor
Scottish Power —High Blantyre
- From £55,000 a year
- Presentation skills
- Annual leave
- Employee discount
13d
Telemarketing Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Sales
- Microsoft Office
- IT
- Annual leave
- Employee discount
18h
Senior Organisational Development Advisor
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
12d
Customer Services Advisor
Hydrasun Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
6d
Tesco Travel Money Advisor
Travelex —Glasgow
- £13 an hour
- Overtime
- Health & wellbeing programme
- Employee discount
Senior Manager, Finance Program Management (Separation and Integration Mgmt Office)
Thermo Fisher Scientific —Paisley
- £143,000 - £190,650 a year
- Full-time
- PMP
- English
- Analysis skills
- Employee stock purchase plan
- Annual leave
14d
Parts Advisor
Lookers —Glasgow
- £28,500 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Audit Advisor
AAB —Glasgow
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Glasgow – Residential Sales Advisor
RGH‑Global Limited —Glasgow
- £28,000 a year
- Monday to Friday
- Driving
- Communication skills
Multinational Client Advisor
Marsh —Glasgow
- Full-time
- Hybrid work
- Organisational skills
Project Administrator
Highview —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Rutherglen
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Success Manager
LEAP Legal Software —Glasgow
- £48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
7d

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insurance advisor jobs near glasgow, sct

Customer Service Advisor

Fittleworth -
Glasgow

Apply Now

Job details

Permanent | Full-time
£27,007.50 a year
14 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service

Full job description

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. You will handle a variety of customer enquiries, resolve issues, and provide solutions that enhance customer satisfaction and loyalty. This role requires resilience, attention to detail, and a proactive approach to ensure an exceptional customer experience. The position is fast-paced and demands strong problem-solving skills, effective communication, and the ability to manage multiple tasks efficiently

Key Responsibilities

Manage incoming calls and emails from clients and health care professionals.
Process incoming prescriptions and manage electronic prescriptions (EPS) orders.
Maintain external communication from clients and healthcare professionals, including Web Orders, My Pen and Caring.
Call GP surgeries to request outstanding prescriptions and follow up on orders
Register new clients onto our system, and process sample orders
Update client records, including cutting templates when needed.
Track missing deliveries and arrange returns or collections
Handle complaints. Resolve straight forward issues and escalate more complex cases to a Team Leader when necessary
Work towards KPIs including quality scores, efficiency, and customer satisfaction, with clear performance expectations set by the business
Keep client information confidential and follow all NHS guidelines, laws and company policies
Carry out any other tasks asked by your Team Leader/Manager

Skills

Ability to engage with customers over the phone in a friendly respectful tone
Proven ability to handle customer inquiries with patience and empathy
Take initiative, work independently and stay focused without needing supervision
Self-driven to do your best and always look for ways to improve
Ability to multitask and stay on top of deadlines and focus on what’s important to get the job done efficiently
Display resilience whilst working proactively with others, supporting your team, and communicating clearly to complete tasks to a high standard
Strong attention to detail, ensuring accuracy when processing orders, prescriptions, and updating client records

Experience

You have experience working in a fast paced, high volume customer service role, where delivering excellent service and managing multiple tasks was a key part of your job.
Experience handling phone-based customer service is desired but not essential
You are comfortable using various computer systems and software, with the ability to learn new tools quickly

What we offer

5% employer pension contribution
Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

Apply Now

Refine Your Search

insurance advisor jobs in glasgow, sct

Customer Service Advisor

Patient Care Advisor

HR Advisor

Customer Contact Centre Advisor

Customer Service Advisor

Health & Safety Advisor

Customer Service Advisor (Zero Carbon Living)

Senior Health + Safety Advisor

Telemarketing Executive - Glasgow

Senior Organisational Development Advisor

Customer Services Advisor

Tesco Travel Money Advisor

Senior Manager, Finance Program Management (Separation and Integration Mgmt Office)

Parts Advisor

Audit Advisor

Glasgow – Residential Sales Advisor

Multinational Client Advisor

Project Administrator

JUNIOR SALES ADVISOR

Customer Success Manager

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