Marine engineer Work, Jobs in Glasgow, Sct (with Salaries)

2nd Line Support Engineer
Northern Marine Group —Glasgow
- Azure
- Microsoft Office
- SharePoint
11d
Skilled Operative- Balvac- UK Wide
Balfour Beatty —Glasgow
- Communication skills
Senior Project Engineer
Malin Group —Glasgow
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Engineering
- Business development
- Project management
- Annual leave
- Employee assistance programme
Quick apply
8d
Technical Project Quality Engineer
CalMac Ferries Limited —Gourock
- £56,000 a year
- Full-time
- Engineering
- Microsoft Office
- Communication skills
Lecturer Marine Engineering
City of Glasgow College —Glasgow
- £41,838 - £50,359 a year
- Full-time
- Microsoft Office
1d
Maritime Engineer
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Join AECOM's Growing Ground Engineering Team!
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Engineering Technician
Seaweed Generation —Glasgow
- Full-time
- Engineering
- Organisational skills
- IT
Principal Civil Engineer (PSR)
Assystem —Helensburgh
- Hybrid work
- Engineering
- In-person
- Employee assistance programme
5h
Structural Integrity Engineer (Civil & Structural)
KBR —Glasgow
- Full-time
- Hybrid work
- Construction
5d
Multi-skilled Service Engineers based at our Glasgow branch
Ferrier Pumps —East Kilbride
- Full-time
- Customer service
- Maintenance
- Organisational skills
Quick apply
4d
Practice Director - Ports and Marine Engineering
AECOM —Glasgow
- Full-time
- Hybrid work
- Sales
- Engineering
- Leadership
8d
Senior Maritime Engineer
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Supervising experience
Lead Civil Engineer
Assystem —Glasgow
- Master's degree
- No degree
- Employee assistance programme
- Sick pay
Surveyor (Naval New Build)
Lloyd's Register Group —Glasgow
- Full-time
- Engineering
- English
- Project management
Naval Architect
JamesFisher —Renfrew
- Engineering
- Travel
- Organisational skills
Lead Mechanical Design Engineer
GE Vernova —Glasgow
- Full-time
- Schematics
- CAD
- Engineering
Data Engineer Lead
V.Group —Glasgow
- Azure
- SQL
- Travel
Principal Civil Engineer
Assystem —Glasgow
- Civil engineering
- Communication skills
Senior Project Controls Engineer
Turner & Townsend —Glasgow
- Full-time
Quick apply

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2nd Line Support Engineer

Northern Marine Group -
Glasgow

Apply Now

Job details

11 days ago

Qualifications

Microsoft Windows Server
Azure
Procurement
Microsoft Office
SharePoint
IT
IP networking
Root cause analysis
Communication skills
IaaS
Active Directory
Intune

Full job description

The 2nd Line Support Engineer is responsible for providing advanced technical support across the organisation's IT estate, with a strong focus on incident escalations, cloud‑based platforms, and service continuity.

This role acts as a technical bridge between 1st Line Service Desk and 3rd Line / specialist teams, ensuring efficient escalation, clear communication, and timely resolution of complex issues. The engineer will also contribute to service improvement, documentation, and root cause analysis.

Key Responsibilities

Incident & Escalation Management
- Act as the primary point of escalation from 1st Line Support for incidents that require deeper technical investigation.
- Diagnose and resolve complex issues across infrastructure, cloud services, and end‑user systems within agreed SLAs.
- Escalate unresolved or high‑impact incidents to 3rd Line / external vendors, ensuring full technical context and clear handover.
- Take ownership of incidents through to resolution, maintaining accountability and customer communication throughout.

Cloud & Modern Workplace Technologies
- Provide 2nd line support for cloud‑based services, including (but not limited to):
- Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams)
- Azure AD / Entra ID (identity, access, conditional access)
- Azure IaaS / PaaS components where applicable
- Support hybrid environments integrating on‑premise and cloud services.
- Assist with cloud service monitoring, service health reviews, and incident trend analysis.

Liaison & Collaboration
- Work closely with 1st Line Support to:
- Improve first‑time fix rates
- Provide coaching and technical guidance
- Identify training and knowledge gaps
- Collaborate with 3rd Line Engineers, Architects, and Vendors to resolve complex or systemic issues.
- Act as a technical point of contact during major incidents, changes, and service outages.

Problem Management & Service Improvement
- Perform root cause analysis (RCA) on recurring incidents and contribute to problem records.
- Identify opportunities to improve system stability, monitoring, and support processes.
- Create and maintain technical documentation, knowledge base articles, and escalation runbooks.
- Contribute to change assessments and support post‑implementation reviews.

Security, Compliance & Best Practice
- Support security controls, patching, and vulnerability remediation activities.
- Ensure incidents and requests are handled in line with internal policies, security standards, and compliance requirements.
- Promote ITIL‑aligned service management best practices.

Candidate Criteria

HNC/HND or equivalent experience
Previous experience in an IT related procurement / administration
IP Networking and Hardware support
Desktop & Printer Hardware support
Windows 11 support
Windows Server Administration
Active Directory Administration
MDM Administration - InTune
Office 365 Administration
Azure Administration
Desktop & Printer Hardware support
Remote access experience and remote support
M365 Support in specific areas, i.e. SharePoint and Teams
Technical Documentation
Excellent organisation skills
Excellent communication skills

Apply Now

Refine Your Search

marine engineer jobs in glasgow, sct

2nd Line Support Engineer

Skilled Operative- Balvac- UK Wide

Senior Project Engineer

Technical Project Quality Engineer

Lecturer Marine Engineering

Maritime Engineer

Join AECOM's Growing Ground Engineering Team!

Engineering Technician

Principal Civil Engineer (PSR)

Structural Integrity Engineer (Civil & Structural)

Multi-skilled Service Engineers based at our Glasgow branch

Practice Director - Ports and Marine Engineering

Senior Maritime Engineer

Lead Civil Engineer

Surveyor (Naval New Build)

Naval Architect

Lead Mechanical Design Engineer

Data Engineer Lead

Principal Civil Engineer

Senior Project Controls Engineer

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