Music manager Work, Jobs in Glasgow, Sct (with Salaries)

Digital Music Department Manager - Glasgow
guitarguitar Limited —Glasgow
- £33,000 - £40,000 a year
- Full-time
- Customer service
- Merchandising
- In-person
- Employee discount
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Digital Music Department Manager - Glasgow
guitarguitar Limited —Glasgow
A genuine passion for music and the Digital category, with the ability to inspire that same enthusiasm in a team and in customers.
£33,000 - £40,000 a year
Quick apply
1d

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Digital Music Department Manager - Glasgow

guitarguitar Limited -
Glasgow

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Job details

Permanent | Full-time
£33,000 - £40,000 a year
1 day ago

Benefits

Company pension
Employee discount

Qualifications

Retail merchandising experience
Sales management
Customer service
Stakeholder liaison
Merchandising
Internal department liaison
Performance management
Lock and unlock routines
Retail team management
Store management
Opening procedures
Employee performance appraisals
Cash management
Customer interaction
Training & development
Stock coordination
Retail management
Team motivation leadership
Communication skills
Rota coordination

Full job description

Job Summary

ABOUT THE ROLE:

We are looking for an experienced, passionate and commercially driven Digital Music Department Manager to lead and grow our Digital division, spanning Pianos, Keys, Drums, PA, Recording and more. This is a senior role with real autonomy. You'll operate alongside the store management team as a key pillar of the store's leadership, taking full ownership of your department's performance, people and culture. If you live and breathe Digital music gear and have the drive to build something special, this is the role for you.

DUTIES:

Driving sales across the Digital department (Pianos, Keys, Drums, PA, Recording and beyond); offering feedback, managing targets, delivering briefings and appraisals and sharing best practice
Training, coaching and developing department staff, building a team with deep product knowledge and genuine passion for the category
Delivering against and responding to a set of KPIs, with a clear focus on driving 20% year on year growth across the Digital department to ensure its commercial success and smooth running
Providing an outstanding customer experience for everyone who engages with the Digital department; ensuring every visitor is welcomed, engaged and qualified
Maintaining and improving department standards, including presentation of products, demo areas and listening/playing stations
Managing stock; using an intelligent and considered approach to maintain, question and develop the Digital stock profile in line with market trends and customer demand
Continually seeking to improve working culture within the department by fostering improvement, recognising ability and putting the customer at the centre
Managing the rota for the department team
Absence Management
Performance Management
Cash Management and banking
Working closely with and in parallel to the store management team on day-to-day issues affecting the wider business
Liaising with key internal departments such as Purchasing, Marketing and Accounts, particularly around Digital category buying, promotions and product ranging
Keyholder duties; being responsible for opening and closing of the store and acting as a point of contact for alarm companies and emergency services

RESPONSIBILITIES:

Be responsible for the day-to-day running of the Digital department, operating with autonomy while working alongside the store management team
Lead, inspire and motivate the Digital sales team; helping and supporting them to achieve the department's goals
Drive and maximise sales and customer experience across all Digital categories, both in store and online, with the ambition of achieving 20% year on year growth for the department
Own the Digital stock inventory, ensuring the department is always stocked with exciting, relevant and desirable gear that reflects the breadth of the category
Ensure guitarguitar's visual merchandising standards are maintained across the department and that stock is displayed in an appealing and commercially considered manner
Champion the Digital category internally, acting as the key voice on product ranging, supplier relationships and market trends
Complete department admin accurately, ensuring compliance with company policies and procedures

PERSON SPECIFICATION

Demonstrable experience in a retail management or supervisory role, ideally within music, tech or specialist retail
Strong working knowledge of Digital music products across some or all of the following: Pianos, Keyboards, Drums, PA, Recording and Music Production
A genuine passion for music and the Digital category, with the ability to inspire that same enthusiasm in a team and in customers
Proven track record of hitting and exceeding sales targets
Strong people management skills; experience of coaching, developing and performance managing a team
Commercially minded with the ability to read and respond to data, trends and KPIs
Excellent communication skills; confident engaging with customers, team members and internal stakeholders alike
Highly organised with the ability to manage competing priorities across sales, admin and people responsibilities
A collaborative team player who can also operate independently and take ownership of their area
Experience with stock management and merchandising is desirable

This is a full time position, working 5 days from 7, reporting to the Store Manager.

TO APPLY

Drop into the store with your CV and cover letter and speak to the Store Manager.

Pay: £33,000.00-£40,000.00 per year

Benefits:

Company pension
Employee discount

Ability to commute/relocate:

Glasgow G1 5ES: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

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Digital Music Department Manager - Glasgow

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