Technology analyst Work, Jobs in Glasgow, Sct (with Salaries)

Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
4d
Lead Analyst
Scottish Power —Glasgow
- From £63,200 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
12d
Financial Systems Analyst
Aurum Card Technologies —Glasgow
- £3,750 - £5,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee stock purchase plan
Quick apply
6d
Business Analyst- BI
Aggreko —Glasgow
- Full-time
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Quality Assurance Analyst
Barclays —Glasgow
- Microsoft Office
- Continuous improvement
- Quality control
5d
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply
BUSINESS ANALYST
Capgemini —Glasgow
- Hybrid work
- AWS
- Analysis skills
- Agile
Solutions Analyst II
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Master's degree
- SQL
Sonata Application Support Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
13d
Business Process & Systems Manager
Star Refrigeration Ltd —Glasgow
- £65,000 - £70,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Atlassian Support Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Travel
- Agile
Senior Service Desk Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
10d
Planning Analyst
OVO Energy —Glasgow
- £35,000 - £38,000 a year
- Google Suite
- Microsoft Outlook
- Analysis skills
- Employee discount
- Gym membership
Quick apply
3d
Graduate Marketing & Growth Analyst
Intelligens Consulting —Glasgow
- From £24,500 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- English
- Work from home
Quick apply
9d
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
11d

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technology analyst jobs near glasgow, sct

Technical Analyst

NTT Data UK -
Glasgow

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Job details

Qualifications

Analysis skills
Application support
Communication skills

Full job description

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.

Support & Triage

Triage and respond to incoming support tickets in a timely and professional manner
Act as the first point of contact for end users for the application issues
Gather sufficient detail from users to accurately diagnose issues

Monitoring & Analysis

Monitor application logs and dashboards to identify errors or abnormal behaviour
Analyse runtime errors and system messages to understand root causes
Spot recurring themes or patterns in support issues and escalate appropriately

Troubleshooting & Debugging

Troubleshoot and debug issues to determine whether they relate to:
- User error
- Frontend (FE) issues
- Backend (BE) issues
Reproduce issues where possible to support diagnosis and resolution
Retest solutions with users after issue resolution

Collaboration & Continuous Improvement

Work closely with frontend, backend, and product teams to support issue resolution
Work closely with end users to triage and resolve issues working with other suppliers where necessary
Help improve support processes by identifying common user errors and system weaknesses
Contribute to knowledge bases, FAQs, or guidance to reduce repeat issues

Experience in application support, technical triage, or production support roles
Strong analytical and problem‑solving skills
Ability to read logs and interpret technical error messages
Clear and confident written and verbal communication skills
Comfortable working across technical and non-technical audiences

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

The Technical Analyst will be responsible for 2nd line support, triage, and investigation of application issues. The role focuses on identifying whether reported issues are caused by user error, frontend (FE) defects, or backend (BE) defects, and ensuring clear, accurate information is passed to the appropriate teams for resolution.

Apply Now

Refine Your Search

technology analyst jobs in glasgow, sct

Technical Analyst

Technical Analyst

Transaction Monitoring Analyst

Test Analyst

Service Desk Analyst

Technical Support Analyst

Lead Analyst

Financial Systems Analyst

Business Analyst- BI

Quality Assurance Analyst

SAP Basis Application Support

BUSINESS ANALYST

Solutions Analyst II

Sonata Application Support Analyst

Business Process & Systems Manager

Atlassian Support Analyst

Senior Service Desk Analyst

Planning Analyst

Graduate Marketing & Growth Analyst

Service Desk Manager

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