It service manager Work, Jobs in Glasgow (with Salaries)

IT Service Manager
Student Loans Company —Glasgow
- £33,556 - £39,580 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
11h
Senior IT Service Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
Product Manager - Service Management Enterprise Platform
SSE —Glasgow
- £59,800 - £89,800 a year
- Full-time
- Employee discount
- Gym membership
9d
Corporate IT Manager
Planet DDS —Glasgow
- Computer Science
- Bachelor's degree
- SharePoint
- Annual leave
- Referral programme
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply
Data Management Officer
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Part-time
- Hybrid work
1d
3rd Line Senior Support Consultant (Glow)
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
8d
Service Delivery Manager (Scotland)
North —Renfrew
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Information Governance Manager (Band 4/HEO)
Health and Safety Executive —Glasgow
- £38,005 - £41,065 a year
- Part-time
- Hybrid work
- Presentation skills
- SharePoint
5d
Digital Project Officer
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Annual leave
11h
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
IT/OT Cyber Security Manager
SSE —Glasgow
- £68,100 - £102,100 a year
- Team management
- IT
- Leadership
- Employee discount
- Gym membership
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
Senior Delivery Lead
SSE —Glasgow
- £68,100 - £102,100 a year
- IT
- Employee discount
- Gym membership
8d
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- DevOps
- English
- Analysis skills
- Work from home
8d
IT Engineer - Desktop
Argyll & Bute Council —Helensburgh
- £35,750 - £38,779 a year
- Monday to Friday
- Customer service
- Travel
- Scripting
- Employee discount
Digital Product Assistant
Edrington —Glasgow
- £32,000 - £40,000 a year
- Hybrid work
- Marketing
- Bachelor's degree
- Agile
- Store discount
- Employee discount
13d
Senior Insight Analyst
Nationwide Building Society —Glasgow
- £33,000 - £50,000 a year
- Full-time
- Organisational skills
- Communication skills
- Banking
2d
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills

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IT Service Manager

Student Loans Company -
Glasgow

Apply Now

Job details

Permanent | Full-time
£33,556 - £39,580 a year
11 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Presentation skills
SharePoint
Communication skills
Negotiation

Full job description

Details

Reference number

472743

Salary

£33,556 - £39,580

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Other

Contract type

Permanent

Type of role

Other

Working pattern

Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Darlington, Glasgow, Llandudno

About the job

Job summary

SLC offer a blended working model which will typically be 2 days in the office and 3 days from home.

Is it time you unlocked your potential?

Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Our Values

Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:

Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

These values are more than wordsthey guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.

Job description

About the Role

Join us as an IT Service Manager (Service Transition Analyst) and play a critical role in supporting the successful delivery of the largest technology transformation programme in Student Loans Company history. Working within a specialist Service Management team, you will ensure new and changed services are transitioned into live operation in a controlled, efficient and low-risk manner, helping to protect service stability and customer outcomes. The role offers broad exposure across technology and operational disciplines, including cloud engineering, change management, incident management and service operations, providing significant opportunities for professional development. Success in this position will require strong stakeholder management, communication, organisation and problem-solving skills, alongside the ability to influence outcomes across a complex delivery landscape. Candidates from IT service management, business change, operational excellence, process improvement or similar backgrounds will be well placed to succeed, particularly those who are adaptable, curious and committed to continuous learning.

Person specification

What you Bring:

Experience of working and influencing within multi-disciplinary project teams
Experience in operational readiness, service acceptance, or project delivery
Managing changes to service and creating associated documentation.
Producing high quality deliverables in a variety of contexts / environments
Applying a structured and methodical approach to problem solving
Applying a breadth of knowledge of technical skills and applications
Effectively communicating and setting expectations with stakeholders, both internal and external to your direct team and the SLC
ITIL v4 Foundation
Proficient in using the Microsoft office suite (specifically Excel, Word, Outlook, PowerPoint, Teams, SharePoint etc.)
A strong communicator, able to communicate messages clearly to a range of audiences at all levels both verbally and in writing
Strong planning skills and ability to prioritise work
Strong people, resolution management and conflict resolution skills
A proven track record of analysis of requirements
Good communication skills (chairing meetings, negotiation, handling difficult situations)
Good attention to detail, tracking and reporting skills

Benefits

Alongside your salary of £33,556, Student Loans Company contributes £9,721 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:

28 days annual leave plus 8 public holidays
Option to buy/sell annual leave
Flexi-time and enhanced flexible working options available
Option to join the Civil Service pension scheme
Life insurance cover for 4 x annual salary
Enhanced company sick pay and family leave including maternity, paternity and adoption
Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme
To find out whats its like to work at Student Loans Company click here SLC Careers

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

The Legal Bits

Well need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.

EDI

As a proud Disability Confident Leader, were committed to creating an inclusive recruitment experience that empowers people of all abilities. Our team actively promotes accessible hiring practices, supports candidates with disabilities throughout their employment journey to help build a diverse equitable workplace at SLC.

SLC will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email [email protected].

Use of AI in Job Applications

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see Candidate Guidance for more information on appropriate and inappropriate use.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Talent Acquisition Team
Email : [email protected]

Recruitment team

Email : [email protected]

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team