Customer care specialist Work, Jobs in Glenfield, Lec (with Salaries)

Clinical Assessor
Capita Health Assessment Advisory Service —Leicester
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Employee discount
Quick apply
13d
Specialist Project Worker
Sanctuary Supported Living —Leicester
- £14.51 an hour
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
Claims Commercial Manager - Third Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Annual leave
Careers At Aspire UK
Aspire UK —Leicester
- Weekend availability
- Medication administration
- Care plans
- Communication skills
Patient Transport Liaison Officer
EMED Group —Leicester
- £13.71 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Care Champion - Weekday Lates
Otis —Leicester
- Part-time
- Customer service
- Communication skills
3d
Foster Carer Recruitment Lead
Compass Fostering —Leicester
- £30,000 a year
- Full-time
- Sales
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Carer
Lotus Home Care —Leicester
- £14 an hour
- Weekend availability
- Care experience
- Care plans
- Leadership
Quick apply
6d
Probe Lab Engineer - Probe Repair, Testing and Innovation
Modality Group Limited —Loughborough
- Up to £35,000 a year
- Full-time
- Engineering
- Laboratory experience
- Maintenance
- Free parking
Quick apply
Complaints Resolution Advisor
emh —Coalville
- £32,170 - £35,744 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
1d
Premises Manager - (Meadowbrook SEN School - Long Eaton)
Horizon Care and Education Group —Long Eaton
- £30,000 a year
- Maintenance
- Computer skills
- School
- Employee assistance programme
- Referral programme
Quick apply
5d
Production Specialist
Steris —Leicester
- Full-time
- Computer literacy
- Microsoft Office
- Mechanical knowledge
Quick apply
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Employment Specialist
Reed In Partnership —Derby
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
13d
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
Hospital Affairs Lead - UK & Ireland (Midlands East)
Rhythm Pharmaceuticals —Leicester
- Full-time
- Doctoral degree
- Sales
- Master's degree
Handler - DG Specialist
FedEx EU —Leicester
- £20,732.40 a year
- Part-time
- Employee assistance programme
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
4d

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Clinical Assessor

Capita Health Assessment Advisory Service -
Leicester

Quick apply

Job details

Full-time
£39,500 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Microsoft Office
HCPC
Analysis skills
IT
Communication skills
NMC

Full job description

Company Description

Are you looking for a better work/life balance?

We have several roles available working hybrid (2 days at home) role at our Leicester clinic.

Location: The Rutland Centre, 1st Floor 56 Halford Street, Leicester, LE1 1TQ

If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!

We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

Job Description

What we offer

Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
Full or part time hours (minimum 3 days per week)
Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
£39,500 starting salary, rising to £40,500 after DWP approval
10% of Salary Bonus scheme (based on quality and performance)
Hybrid working – home and clinic based (up to 3 days per week)
Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9

Other benefits

HCPC/NMC fees paid and full revalidation support
15 weeks’ full maternity, adoption and shared parental pay
Company pension, life assurance and Cycle2Work scheme
Discounts across retail, travel, technology and wellbeing
Free access to Headspace (for you and up to 5 others)
A paid volunteering day each year
Ongoing training, development and clear career pathways
25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days

Key responsibilities

Conducting assessments to evaluate how conditions impact daily living
Observing, listening and gathering information with empathy
Analysing clinical evidence and supporting documentation
Producing detailed written reports (3,000–4,000 words)
Providing clear clinical justification to support DWP decisions
Continuously developing knowledge across a range of conditions

In this role you will

Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone

Qualifications

About you

NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
Minimum of one year’s post-registration experience
Strong communication and interpersonal skills
Ability to produce clear, accurate and detailed reports
Comfortable working quickly to meet structured targets
Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
A driving licence or access to transport for assessment centre working

Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

Additional Information

About Capita HAAS

Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).

Security and compliance

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

What happens next

Please do complete our short application form and upload your CV. (Please ensure there are no unexplained gaps in your CV).

We’re an equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.

If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team:

[email protected]
0300 303 8544

Quick apply

Refine Your Search

customer care specialist jobs in glenfield, lec

Clinical Assessor

Specialist Project Worker

Claims Commercial Manager - Third Party

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Patient Transport Liaison Officer

Customer Care Champion - Weekday Lates

Foster Carer Recruitment Lead

Senior Carer

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Production Specialist

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Employment Specialist

Service Manager

Desk Adjuster - Home Claims

Hospital Affairs Lead - UK & Ireland (Midlands East)

Handler - DG Specialist

Senior Complaints Insight Specialist

Customer Service Specialist - Desk Based

I want to receive the latest job alerts for customer care specialist in glenfield, lec

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